SuccessFactors Reviews | Glassdoor

SuccessFactors Reviews

Updated February 3, 2017
196 reviews

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3.3
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SuccessFactors President, Cloud & On Premise HR Mike Ettling
Mike Ettling
27 Ratings

196 Employee Reviews

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Pros
  • Flexible schedule with a work from home a needed atmosphere (in 20 reviews)

  • Sympathetic attitude attitude toward teleworking and work life balance (in 15 reviews)

Cons
  • Work life balance wgeallenas a ch (in 28 reviews)

  • Some changes after the SAP acquisition (in 22 reviews)

More Pros and Cons

  1. "Great place for upward mobility!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SuccessFactors full-time

    Pros

    Strong product knowledge is the key to continued success.

    Cons

    Typical work week is 45 hours


  2. "Great Place To Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Consultant
    Current Employee - Implementation Consultant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SuccessFactors full-time (More than 3 years)

    Pros

    Great compensation & benefits, great culture, internal opportunities, etc

    Cons

    remote positions that aren't Sales are difficult to get

    Advice to Management

    be more open to remote employees


  3. Helpful (2)

    "HCM Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at SuccessFactors full-time

    Pros

    - Great people
     - Unlimited R&D and spending investment
     - Great work flexibility and work / life balance

    Cons

    - Company's motto is to "run simple" yet everything about the company is the complete opposite
     - no stability in management, constant turnover
     -

    Advice to Management

    Throw all current operation processes away and start over. Pretend you are company of 70 people, not 70,000 and think of what it takes to get something done. The company size has styfled your ability to be efficient.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "Not what I tnought"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Executive
    Current Employee - Senior Sales Executive
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at SuccessFactors full-time (Less than a year)

    Pros

    Very strong product, a lot of smart, helpful co workers, benefits pretty good, good SAP senior leadership.

    Cons

    Middle management pretty weak, internal systems very hard to navigate, most territories mixed bag and not aligned to how HR buys. Feels like a very different company from the interview process to the job. Trying to understand the sales comp plan is like reading a foreign language.

    Advice to Management

    Better align territories to mirror how HR buys, not to SAP verticals for ERP. Upgrade interval systems so employees have easy mobile access, better CRM, streamline the comp plan girl sales so it's easier to understand, make quotas better match territories and true opportunity.


  6. Helpful (6)

    "Modern day slavery"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SuccessFactors full-time (More than 5 years)

    Pros

    Office environment is good and the benefits are pretty good but compared to other high tech software companies they would be considered average to below average. Compensation tends to be on the lower side of the range as well for tech.

    One definite advantage is that most people work remotely or from home. Something to consider.

    Cons

    It is pretty much a modern day sweat shop and you can expect to work mandatory weekends and a minimum of 12 hours a day and received very little support from management. It is definitely changed over the years from a culture of collaboration and openness to a culture of managing by fear. Many colleagues are reminded that they can be terminated if they failed to comply with management wishes.

     Objectives are not clear and performance reviews are nothing more than a manager filling out a template which is so sad to see at a performance management software company.

     The environment is very complicated, there are almost monthly re-organization announcement adding to the confusion of who is doing what and who you are working for, multiple manager changes over the course of a year, and leadership has no clear direction on how to improve or move forward other than to pile extra work on the individuals. it is not a culture of respect and many colleagues are very demoralized and constantly discuss about how they are trying to find other jobs.

    Advice to Management

    Hire and promote experienced but compassionate leaders. Get a clue, get a plan but keep it simple.


  7. Helpful (3)

    "Decent company, horrible management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Lots of resources available, good training, good investment in new employees

    Cons

    Bad management, company is hard to navigate, very hard to find answers within the company,


  8. "User Experience Designer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    - It has all the corporate benefit, but the team is super active
    - They are hiring a lot of fresh grads! This is great opportunity so YOUNG PEOPLE, JOIN THE COMPANY NOW! Great career opportunity for you

    I just joined a team and all my teammates are fresh grads. At the same time I got opportunity to work with VP together, and the VP guy is super nice and knowledgable. I feel very happy about this whole team culture (while I can work together with teammates on similar age, I still get mentored and discussing with Senior/VP level people easily.

    AWESOOOOOME WORK LIFE BALANCE! wfh Fridays/meetings at Palo Alto office(where they got AWESOME cafe and other great stuff!

    On my day 1 I met a guy who also choose to leave Amazon's Seattle office to come here. He said this company is much better on every level, benefits/work life balance/etc.

    Cons

    - I feel like it's a bit political sometimes... just a bit, but it's ok. Even Google is political (don't be surprised!) It happened everywhere and you need to learn how to deal with it.

    Advice to Management

    Keep the team


  9. Helpful (3)

    "User Experience Designer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at SuccessFactors full-time (More than 3 years)

    Pros

    Good pay and flexible hours. Work life balance decent. Nice offices.

    Cons

    Incredibly political. Very tough to move up, especially if you are an independent thinker.

    Advice to Management

    Invest in people in a real way, by caring about them.


  10. Helpful (3)

    "A challenge to advance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in New York, NY
    Current Employee - Senior Account Executive in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SuccessFactors full-time (More than 3 years)

    Pros

    Great money if you get the right accounts

    Cons

    A challenge to move up in this organization. Whether you are over your number or not, management is often very biased on their "friends" getting hired and giving preferential treatment. Very low morale. Complex selling is mainly related to the internal hurdles (managing spreadsheets) rather than dealing with the customer.

    Advice to Management

    Get new leadership!


  11. Helpful (2)

    "Big company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Lots of talented people work there.

    Cons

    Sluggish on innovation.

    Advice to Management

    Progress over perfection enables rapid innovation.



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