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SuccessFactors Reviews

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SuccessFactors President, Cloud & On Premise HR Mike Ettling
Mike Ettling
6 Ratings

40 Employee Reviews

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Pros
  • Flexible schedule with a work from home a needed atmosphere (in 20 reviews)

  • Sympathetic attitude attitude toward teleworking and work life balance (in 16 reviews)

Cons
  • Work life balance wgeallenas a ch (in 29 reviews)

  • Some changes after the SAP acquisition (in 23 reviews)

More Pros and Cons

  1. Helpful (6)

    "Things are getting bad. No more perks. Horrible product decisions."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Reston, VA
    Former Employee - Anonymous Employee in Reston, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Free gym in the building.

    Cons

    No more free lunches.
    No more freedom PTO.
    No one cares about design and quality products.
    No talent in UI engineering team.
    Not a great place for a Front-End Developer or UI Engineer.
    No room to grow in your field.

    Advice to Management

    It's not all your fault. SAP is ruining the product, but your not helping either.

    Focus on design and give the designers a little bit more time to do there thing. Get involved with building a good UI Engineering team. The current team sucks!

    Good luck.


  2. Helpful (5)

    "Terrible place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in South San Francisco, CA
    Former Employee - Account Executive in South San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at SuccessFactors full-time (More than 3 years)

    Pros

    Benefits, Compensation and Semi-Flexible Schedule

    Cons

    The management is unstable and inexperienced; employees across the board are burnt out and no one appears to want to be there. The processes since the acquisition make it challenging to get things done.

    Advice to Management

    Learn how to manage


  3. Helpful (4)

    "Sucks to work here--Not a professional environment."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enterprise Architect in San Jose, CA
    Former Employee - Enterprise Architect in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SuccessFactors full-time (Less than a year)

    Pros

    Leadership is so scary of their positions and try to protect them by what ever it takes,

    Cons

    Unprofessional ethics & attitude from the leadership. Always keep their subords (Unskilled & lazy) to constantly lookout for any gossips in the organization,These lazy sub-ordinates can axe the new comers if they want any time by spreading -ve things on them to their bosses.

    Advice to Management

    Be positive and take the sub-ordinates comments/suggestions in a +ve ways. Don't let the people near you mislead with falsified information.Also don't let the people laid-off b'se you felt like you are suggested better one's on your un-ethical, lame, outdated practices.


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  5. Helpful (6)

    "They say "no a%#holes" but they reward them anyway"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in San Mateo, CA
    Former Employee - Senior Manager in San Mateo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SuccessFactors full-time (More than a year)

    Pros

    Stock price was going in the right direction until being gobbled up by SAP

    Cons

    Disfunctional culture of fear and uncertainty promoted by CEO and his assorted ass kissers.

    Advice to Management

    Good thing you sold it to SAP.


  6. Helpful (4)

    "The promise of no a-holes doesn't apply to upper management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee in San Mateo, CA
    Current Employee - Employee in San Mateo, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at SuccessFactors full-time

    Pros

    great people that had joined the compnay

    Cons

    horrid upper management as they don't apply the corporate culture and values

    Advice to Management

    adhere to your corporate policies


  7. Helpful (3)

    "Morale going down, down, down, gone......"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Engineer in South San Francisco, CA
    Current Employee - Lead Engineer in South San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SuccessFactors full-time (More than 3 years)

    Pros

    - Very strong Talent suite
    - powerful sales machine. Able to sell vaporware better than any company I know.

    Cons

    - Tremendous low morale, at least, at the San Mateo/SSF office
    - oblivious to technical challenges. Their solution is to throw more people at difficult to solve problems, and often incompetent or mediocre people.
    - Difficult to hire in the San Mateo/SSF, being exacerbated by the high rate of attrition.
    - As expected, projects are moving offshore to either Shanghai or Bangalore; not by choice, but by necessity.
    - The SAP acquisition only made matters worse

    Advice to Management

    You have a tough road ahead. I hope you recognize it.


  8. Helpful (3)

    "Misleading and befuddled"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support Advocate in San Mateo, CA
    Current Employee - Customer Support Advocate in San Mateo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SuccessFactors full-time (More than a year)

    Pros

    Some of the brightest, high-performing people work here. People are willing to lend a helping hand when you're in need of assistance. The comp & ben package is very good and there is an "unlimited" PTO plan. A lot of work from home opportunities.

    Cons

    Hiring freezes - when your team is under 50% staffing and the workload increases, nobody will help. Before you know it, you will be putting in 12 hour days. There's a lack of work/life balance that they preach. Incompetent managers who fail to recognize the shortcomings of the team. Too many hoops I have to jump through in order to search information on current products. Lack of processes and procedures and job duties are often blurred between several teams.

    Advice to Management

    If we drink our own champagne, it's time to own up to it. We have an amazing product, but what good is it if your employees are disgruntled and unhappy and don't have a work/life balance? Provide more headcount so we can adequately support our customers and ask us what we'd like changed.


  9. Helpful (3)

    "SFSF has the type of leaders that will ask employees to give a high rating"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Sales Manager in Birmingham, AL
    Former Employee - Regional Sales Manager in Birmingham, AL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at SuccessFactors full-time (Less than a year)

    Pros

    fast paced, pays pretty well, solid product

    Cons

    passive agressive mentality, very difficult to stay for a long time, they pick favorites, recruiters will lie to you (still do)

    Advice to Management

    grow up, you're not saving lives


  10. Helpful (6)

    "Greatest disappointment in my career"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Mateo, CA
    Current Employee - Anonymous Employee in San Mateo, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The Organization is telecommute friendly
    Their are highly skilled contributors

    Cons

    Work-life balance does not exist

    Advice to Management

    Support highly skilled contributors with increased needed head-count.


  11. Helpful (6)

    "Doesn't deliver on the hype"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Platinum Customer Success Advocate in Boston, MA
    Current Employee - Platinum Customer Success Advocate in Boston, MA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Colleagues are generally pretty good people. Location (for Boston office) is great.

    Cons

    Managers always assume the worst of CSAs and micro-manage. Salary isn't what it should be and significant raises are given to a select few who put in 50-60 hour work weeks, despite the company claiming they don't want you to have to do that. They put you in a position where you need to put in 50-60 hours in order to get rated well. Managers (particularly second level) do not treat all fairly, and rarely are job openings posted to others and are instead given to hand-picked individuals. Managers never concede anything in a discussion about a particular issue. It's their way or the highway 100% of the time. Opportunities for career advancement are limited. Back-stabbing and politcking is absolutely the name of the game. Executive management is fleeing the company in droves. This is not a comforting place to work.

    Advice to Management

    Stop focusing on busy work. Employees have enough work on their plates without having to worry about documenting whatever the big flavor of the month is for second level manager. Learn to accept criticism and understand that (to your shock), sometimes employees can be right about a situation. Push back on your managers when requests come in that just don't make sense for the team. Trust your employees. Better raises.


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