SuccessFactors Reviews | Glassdoor

SuccessFactors Reviews

Updated September 27, 2017
87 reviews

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3.0
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SuccessFactors President, Cloud & On Premise HR Mike Ettling
Mike Ettling
12 Ratings

87 Employee Reviews

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Pros
Cons
  • Work life balance wgeallenas a ch (in 29 reviews)

  • Some changes after the SAP acquisition (in 23 reviews)

More Pros and Cons

  1. "Confusing Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Chicago, IL
    Former Employee - Account Executive in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SuccessFactors full-time (More than a year)

    Pros

    Large territories and lots of freedom to market and network. Great products.

    Cons

    The worst culture. They pretend to be progressive and transparent, but they are passive aggressive. I worked for a Manager / VP who brought no value. Weird experience, happy to leave.

    Advice to Management

    Figure out your culture and have managers who bring value.


  2. "Success is a gamble at SuccessFactors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at SuccessFactors full-time (Less than a year)

    Pros

    SAP brand name and people, ethics are great.

    Good vision of what they want to achieve

    Cons

    Poor execution on vision. Many acquisitions continue to be a challenge.

    Comp plan for reps up to 50% quota will challenge most newcomers.

    Heavily deployed sales teams with thin territories is creating turnover or at least transitions to other SAP divisions.

    Advice to Management

    Focus investment on fixing foundation instead of creating new solutions.

    Value employees enough to realize they have families and pay them reasonably.

  3. "Great people but pay and talent need improvements"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in South San Francisco, CA
    Former Employee - Director in South San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at SuccessFactors full-time (Less than a year)

    Pros

    People are nice and they have a get things done mindset
    Somewhat flexible work-life balance
    Management cares about culture and people
    Right emphasis and focus on priorities by management

    Cons

    Difficult to get a response from HR and they don't get back to you in a timely manner
    Collaboration and other basic office tools are painful to use (not integrated, SSO issues, different systems that are cobbled together)
    Feels like an older, corporate company
    Not very diversified at the exec management layer
    Somewhat chaotic work culture
    Talent needs improvement (bar could be set higher for new hires and existing employees)

    Advice to Management

    Keep the management layers small and don't build management hierarchies
    Hire amazing talent and compensate them well on par with salary expectations in SF Bay Area
    Automate processes and tools so that there's less reliance on employees to do basic administrative tasks
    Be transparent about the opportunities or lack thereof


  4. Helpful (3)

    "HCM Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at SuccessFactors full-time

    Pros

    - Great people
     - Unlimited R&D and spending investment
     - Great work flexibility and work / life balance

    Cons

    - Company's motto is to "run simple" yet everything about the company is the complete opposite
     - no stability in management, constant turnover
     -

    Advice to Management

    Throw all current operation processes away and start over. Pretend you are company of 70 people, not 70,000 and think of what it takes to get something done. The company size has styfled your ability to be efficient.


  5. Helpful (3)

    "User Experience Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at SuccessFactors full-time (More than 3 years)

    Pros

    Good pay and flexible hours. Work life balance decent. Nice offices.

    Cons

    Incredibly political. Very tough to move up, especially if you are an independent thinker.

    Advice to Management

    Invest in people in a real way, by caring about them.


  6. Helpful (3)

    "A challenge to advance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in New York, NY
    Current Employee - Senior Account Executive in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SuccessFactors full-time (More than 3 years)

    Pros

    Great money if you get the right accounts

    Cons

    A challenge to move up in this organization. Whether you are over your number or not, management is often very biased on their "friends" getting hired and giving preferential treatment. Very low morale. Complex selling is mainly related to the internal hurdles (managing spreadsheets) rather than dealing with the customer.

    Advice to Management

    Get new leadership!


  7. Helpful (1)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Herndon, VA
    Former Employee - Anonymous Employee in Herndon, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at SuccessFactors (More than 10 years)

    Pros

    Excellent benefits, good salary and compensation. There were and still are many hardworking folks in non-management positions. Work life balance good.

    Cons

    Company got too big. Lots of churn after the SAP acquisition. Upward mobility via old boy network. Many of the talented leaders and workers were not retained. Poor communication throughout, with lots of ineffective middle management. Support services outsourced to India and Ireland; where those teams did not understand newly acquired or created products.

    Advice to Management

    Sort out the support quagmire, spend more time and money training and enabling your support teams.

  8. Helpful (1)

    "Great Company to work for but lots of pressure to sell"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SuccessFactors full-time

    Pros

    Great benefits, great brand name recognition that helps to sell more

    Cons

    It's a pressure cooker inside, lots of competitors offering similar solutions

    Advice to Management

    Super Aggressive Sales growth quotas are hard to maintain.


  9. Helpful (1)

    "Great Team of Highly Competent Individuals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Professional Services Consultant in Hernando, MS
    Former Employee - Professional Services Consultant in Hernando, MS
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at SuccessFactors (More than 5 years)

    Pros

    It was a great place to work prior to SAP acquisition. Great people, great management.

    Cons

    too big to move quickly. lost focus on small business customers. poor customer support


  10. "Engineering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at SuccessFactors (Less than a year)

    Pros

    Flexible work environment. Good pay and benefits. Lots of interesting projects to work on.

    Cons

    Too many people in management slowing down progress for projects. Lack of clear leader from so many acquisitions and turnover.

    Advice to Management

    Clean up the house. Reorganize and make accountable.


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