SuccessFactors Reviews | Glassdoor

SuccessFactors Reviews

Updated January 7, 2017
82 reviews

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3.0
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SuccessFactors President, Cloud & On Premise HR Mike Ettling
Mike Ettling
11 Ratings

82 Employee Reviews

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Pros
  • Flexible schedule with a work from home a needed atmosphere (in 20 reviews)

  • Sympathetic attitude attitude toward teleworking and work life balance (in 15 reviews)

Cons
  • Work life balance wgeallenas a ch (in 28 reviews)

  • Some changes after the SAP acquisition (in 22 reviews)

More Pros and Cons

  1. "Great people but pay and talent need improvements"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in South San Francisco, CA
    Former Employee - Director in South San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at SuccessFactors full-time (Less than a year)

    Pros

    People are nice and they have a get things done mindset
    Somewhat flexible work-life balance
    Management cares about culture and people
    Right emphasis and focus on priorities by management

    Cons

    Difficult to get a response from HR and they don't get back to you in a timely manner
    Collaboration and other basic office tools are painful to use (not integrated, SSO issues, different systems that are cobbled together)
    Feels like an older, corporate company
    Not very diversified at the exec management layer
    Somewhat chaotic work culture
    Talent needs improvement (bar could be set higher for new hires and existing employees)

    Advice to Management

    Keep the management layers small and don't build management hierarchies
    Hire amazing talent and compensate them well on par with salary expectations in SF Bay Area
    Automate processes and tools so that there's less reliance on employees to do basic administrative tasks
    Be transparent about the opportunities or lack thereof


  2. Helpful (2)

    "HCM Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at SuccessFactors full-time

    Pros

    - Great people
     - Unlimited R&D and spending investment
     - Great work flexibility and work / life balance

    Cons

    - Company's motto is to "run simple" yet everything about the company is the complete opposite
     - no stability in management, constant turnover
     -

    Advice to Management

    Throw all current operation processes away and start over. Pretend you are company of 70 people, not 70,000 and think of what it takes to get something done. The company size has styfled your ability to be efficient.


  3. Helpful (3)

    "User Experience Designer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at SuccessFactors full-time (More than 3 years)

    Pros

    Good pay and flexible hours. Work life balance decent. Nice offices.

    Cons

    Incredibly political. Very tough to move up, especially if you are an independent thinker.

    Advice to Management

    Invest in people in a real way, by caring about them.


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  5. Helpful (3)

    "A challenge to advance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in New York, NY
    Current Employee - Senior Account Executive in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SuccessFactors full-time (More than 3 years)

    Pros

    Great money if you get the right accounts

    Cons

    A challenge to move up in this organization. Whether you are over your number or not, management is often very biased on their "friends" getting hired and giving preferential treatment. Very low morale. Complex selling is mainly related to the internal hurdles (managing spreadsheets) rather than dealing with the customer.

    Advice to Management

    Get new leadership!


  6. Helpful (1)

    "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Herndon, VA
    Former Employee - Anonymous Employee in Herndon, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at SuccessFactors (More than 10 years)

    Pros

    Excellent benefits, good salary and compensation. There were and still are many hardworking folks in non-management positions. Work life balance good.

    Cons

    Company got too big. Lots of churn after the SAP acquisition. Upward mobility via old boy network. Many of the talented leaders and workers were not retained. Poor communication throughout, with lots of ineffective middle management. Support services outsourced to India and Ireland; where those teams did not understand newly acquired or created products.

    Advice to Management

    Sort out the support quagmire, spend more time and money training and enabling your support teams.


  7. Helpful (1)

    "Great Company to work for but lots of pressure to sell"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SuccessFactors full-time

    Pros

    Great benefits, great brand name recognition that helps to sell more

    Cons

    It's a pressure cooker inside, lots of competitors offering similar solutions

    Advice to Management

    Super Aggressive Sales growth quotas are hard to maintain.


  8. "Great Team of Highly Competent Individuals"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Professional Services Consultant in Hernando, MS
    Former Employee - Professional Services Consultant in Hernando, MS
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at SuccessFactors (More than 5 years)

    Pros

    It was a great place to work prior to SAP acquisition. Great people, great management.

    Cons

    too big to move quickly. lost focus on small business customers. poor customer support


  9. "Engineering"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at SuccessFactors (Less than a year)

    Pros

    Flexible work environment. Good pay and benefits. Lots of interesting projects to work on.

    Cons

    Too many people in management slowing down progress for projects. Lack of clear leader from so many acquisitions and turnover.

    Advice to Management

    Clean up the house. Reorganize and make accountable.


  10. "Average workplace"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Friendly atmosphere and fellow employees

    Cons

    Not a great product, but trying to improve.


  11. "Sr Quality assurance engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Quality Assurance Engineer in South San Francisco, CA
    Former Employee - Senior Quality Assurance Engineer in South San Francisco, CA

    I worked at SuccessFactors full-time (Less than a year)

    Pros

    flexible working hours and location, great benefit.

    Cons

    scrum meeting takes too much time and becoming a routine, not too effective.



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