SuccessFactors Reviews | Glassdoor

SuccessFactors Reviews

Updated March 23, 2017
334 reviews

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334 Employee Reviews

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Pros
  • Flexible schedule with a work from home a needed atmosphere (in 20 reviews)

  • Sympathetic attitude attitude toward teleworking and work life balance (in 15 reviews)

Cons
  • Work life balance wgeallenas a ch (in 28 reviews)

  • Some changes after the SAP acquisition (in 22 reviews)

More Pros and Cons

  1. Helpful (7)

    "Not the same company anymore - transformed by SAP into corporate hell"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Executive
    Former Employee - Senior Sales Executive
    Doesn't Recommend
    Neutral Outlook

    I worked at SuccessFactors full-time (More than 3 years)

    Pros

    Great solutions, leading position in a high-demand market, lots of R&D spend via SAP

    Cons

    SAP has completely integrated SuccessFactors into their corporate culture and it's been a challenging transition to say the least. The management team has almost been completely turned over and filled with SAP suits. No one hesitates to throw someone else under the bus in order to look good or deflect negativity from executives. Corporate culture barely exists any longer. SAP can't get out of their own way.

    Advice to Management

    Focus on achieving the results that you claim that your solutions provide such as, retaining top talent, reducing turnover, driving employee engagement and empowerment, etc.


  2. Helpful (1)

    "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Herndon, VA
    Former Employee - Anonymous Employee in Herndon, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at SuccessFactors (More than 10 years)

    Pros

    Excellent benefits, good salary and compensation. There were and still are many hardworking folks in non-management positions. Work life balance good.

    Cons

    Company got too big. Lots of churn after the SAP acquisition. Upward mobility via old boy network. Many of the talented leaders and workers were not retained. Poor communication throughout, with lots of ineffective middle management. Support services outsourced to India and Ireland; where those teams did not understand newly acquired or created products.

    Advice to Management

    Sort out the support quagmire, spend more time and money training and enabling your support teams.


  3. Helpful (1)

    "Great Company to work for but lots of pressure to sell"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SuccessFactors full-time

    Pros

    Great benefits, great brand name recognition that helps to sell more

    Cons

    It's a pressure cooker inside, lots of competitors offering similar solutions

    Advice to Management

    Super Aggressive Sales growth quotas are hard to maintain.


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  5. Helpful (2)

    "If you want to work for SAP, join an SAP team not SuccessFactors!"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    It's a part of big SAP family which provides good opportunities to business and employees.
    Strong product portfolio which is still competitive.

    Cons

    Inefficient. Too much drama. Too much politics. Bad culture and low educated and unprofessional employees that are not integrated with SAP

    Advice to Management

    Bring all organizations and teams together. Hire more experienced people. Invest in cultural change


  6. "Great company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director in South San Francisco, CA
    Former Employee - Senior Director in South San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Strong culture, team-focused, room to grow and lead. This was a very supportive and transparent environment. I enjoyed my time there.

    Cons

    Lots of people left after the company was acquired, but the next chapter is still being written. I would still want to work there.

    Advice to Management

    Support the Cloud with all customers and emphasize that SAP will be there for the transition to from on prem to hybrid to all Cloud.


  7. Helpful (4)

    "Successfactors is a meat grinder"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at SuccessFactors full-time (More than 3 years)

    Pros

    Compensation is above average. There are many career opportunities and bonuses are usually paid at near 90% to 100%

    Cons

    +NO work life balance
    +SuccessFactors has poor leadership and management with no very clear direction on how to achieve goals
    +Lots of finger pointing
    +very little reward for all of the hours and sacrifice you are required to give. It's a workaholic culture with very emotional people.
    +more about conforming to SAP policy than what really makes a cloud computing company tick
    +colleagues are pretty demotivated and seems not invested in this companies long term success

    Advice to Management

    Go out and attract some real leaders to build the next generation cloud. Be willing to break from the SAP mold.


  8. Helpful (12)

    "Modern day slavery"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer
    Former Employee - Software Engineer
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Releases every 3 months, friendly co workers, fruit tray every morning, regular socials, outside speakers, beer bashes

    Cons

    Ever since SAP bought the place, 70 % of the employees have left. So some of the remaining were quickly promoted to senior management. Vast majority of them have minimum social skills. Just think there enough VPs and directors with whom I cannot have a conversation about the weather! Most of them have 0 to 4 direct reports. There are enough directors with no direct reports. I know of one director who works 11 to 3 pm, and them sets up 1-1 and other meetings after 9 pm, because here baby sleeps by 9 pm!

    As a result the remaining workers are piled on a huge amount of work. More than a typical startup. The support people are useless, hence development and qa have to find the issues. The pay scales are typically 20 % and less than market rates. No options. You will constantly reminded that you are getting paid too much.

    Typically some junior developer in China will decide the sprint schedule and once the dates are given there is no changing. If QA finds one bug, you will warned about termination.

    The teams in China and India work 9 to 5. So they schedule meetings most evenings and sun evening. If you object or miss one, you will terminated. Its pretty common for a manager to insult and berate their employees in front of everyone. If you defend yourself, you will be terminated.

    Don't expect much support from HR. They will tell that you are a slave and have to work anytime the manager wants. No down time on evenings, weekends or vacations. They will typically offer some money if you agree to leave quietly. After you sign the exit paperwork, understand that they will tell you that you violated some clause and that the money is being withheld. This is typical.

    As you can imagine, skilled people come and go. During the last SAP survey, 60 % said they did not trust their boss! This is the lowest in SAP.


  9. "Was a great ride"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Smart people, exciting ride, evolving industry

    Cons

    Became very big with sap acqusirion

    Advice to Management

    Listen to customers


  10. "Junior IT Business Consultant"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SuccessFactors full-time

    Pros

    Good place to work at. Lot of space to grow as the team members had always supported me when in need.

    Cons

    None to think of. It just a great place to work at.


  11. "Great place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great place to work. People are very friendly. Best job I ever had. Learned a lot in 5 years and hopefully can keep moving up.

    Cons

    Too many meetings- but that's a standard corporate thing. As the company grew, the small work environment got emitted with SAP's and it became harder to deal with processes.

    Advice to Management

    Better integration methods with the larger company in order to retain the work culture and positive environment without getting stuck into sales driven processes.



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