SuccessFactors Reviews | Glassdoor

SuccessFactors Reviews

Updated April 22, 2017
339 reviews

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339 Employee Reviews

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Pros
  • Flexible schedule with a work from home a needed atmosphere (in 20 reviews)

  • Sympathetic attitude attitude toward teleworking and work life balance (in 15 reviews)

Cons
  • Work life balance wgeallenas a ch (in 29 reviews)

  • Some changes after the SAP acquisition (in 22 reviews)

More Pros and Cons

  1. "Great Company!"

    Star Star Star Star Star
    Former Employee - Implementation Consultant in San Mateo, CA
    Former Employee - Implementation Consultant in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SuccessFactors full-time (More than a year)

    Pros

    Interesting work - great people!

    Cons

    Busy - as field employee, sometimes feel disconnected from org


  2. Helpful (1)

    "Lost momentum after acquired by SAP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Software Engineer in South San Francisco, CA
    Current Employee - Principal Software Engineer in South San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at SuccessFactors full-time (More than 5 years)

    Pros

    Used to be great culture. Dedicate Engineers, Sales and Supports. Very business driven. Customers are happy with our produce and service. Flexible work from home schedule.

    Cons

    Technical debts. Data center operations lack of automation, not like a real cloud company. Bureaucracy brought in by acquired company and SAP.

    Advice to Management

    Get rid of a few rotten tomatoes. Lead SAP toward Cloud business rather than got dragged back by SAP legacy. Investing on tech infrastructure more.


  3. Helpful (1)

    "It Will Be Different, That Won't Be Bad (If You Can Tolerate Change)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in South San Francisco, CA
    Current Employee - Anonymous Employee in South San Francisco, CA
    Doesn't Recommend
    Approves of CEO

    I have been working at SuccessFactors full-time (More than a year)

    Pros

    beautiful digs, smart, caring people. A special cultural legacy left by company founder. Generous perks. Casual environment. Pride in product. Inspiring colleagues.

    Cons

    Continued SAP integration pains, difficulty getting information. Networking essential to getting your job done. If you were used to having everything spoon fed to you, get used to the new navigation methods.

    Advice to Management

    Communicate directly and tangibly. Too much abstraction leaves employees wondering what it has to do with them. Be as transparent as possible. Lack of transparency (this means everyone) leads to mistrust, gossip, lowered morale as a result of people feeling left in the dark or left out.


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  5. Helpful (8)

    "Times have changed, not a good place to be"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Sales Director in South San Francisco, CA
    Former Employee - Regional Sales Director in South San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SuccessFactors full-time (More than 5 years)

    Pros

    The company used to be transparent, open, full of team work and spirit. The good ole days are gone.

    Cons

    SAP really took over the company culture to start 2014 and it has been a train wreck. There is no SF identity anymore. SAP is completely disconnected to SuccessFactors market needs, they have just been making the company more SAP like....but they could have stood to gain much more if they leveraged SF strengths more effectively.

    Advice to Management

    Stop trying to make SF, SAP. The company was awesome and had great market presence before you began bleeding it.


  6. Helpful (1)

    "Good product lines, great people, lose a bit of its focus after being acquired by SAP."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in South San Francisco, CA
    Former Employee - Anonymous Employee in South San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at SuccessFactors full-time (More than 3 years)

    Pros

    Great people, can-do attitude shared around most functional groups. Cloud is in the company's DNA. This is a place to be to learn as much about Cloud products.

    Cons

    The environment is too distributed, your team likely spans 3-4 timezones/countries. Not all teams match the demands, which caused quite a bit of conflicts. Quite a bit of "protecting my territory" around groups/teams. The company lost its focus & agility post SAP acquisition.

    Advice to Management

    Watch out for those single-point-of-failure situations. There are quite a few of that.


  7. Helpful (2)

    "Boys Club - Kiss Up to The Right Ones"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - N/A in San Francisco, CA
    Former Employee - N/A in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at SuccessFactors full-time (More than a year)

    Pros

    Good pay - but does it matter when there is nothing but a self-promoting, backstabbing culture.

    Cons

    Politics, self-promotion, every person for themselves, old hardline Oracle-style dog eat, dog world.

    Advice to Management

    None - it's over for them! The management team (from the beginning and whatever is left) is focused on one thing - how do I ingratiate myself to SAP management? Nothing else matters to them.


  8. "Great company, adjusting to SAP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in New York, NY
    Former Employee - Senior Manager in New York, NY
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at SuccessFactors full-time (More than 3 years)

    Pros

    Great culture. Winning. Great products and levels of commitment. Good cross functional relations and willingness to be nimble. Deep SAP pockets will help with investment in products and access to SAP customers.

    Cons

    The SAP acquisition, by definition, brings change and a more hierarchical management style which is antithetical to how Successfactors head operated and succeeded.


  9. "Good Feelings until now."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in Reston, VA
    Current Employee - Technical Support Engineer in Reston, VA
    Recommends

    I have been working at SuccessFactors full-time (Less than a year)

    Pros

    Good culture, and easy work model.

    Cons

    Have not found.Most teams allow working from home. Sometimes not good for teamwork.


  10. "Fast Paced Company - Process Challenged"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in South San Francisco, CA
    Former Employee - Anonymous Employee in South San Francisco, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at SuccessFactors full-time (More than 3 years)

    Pros

    Great Product, Smart People, Time-Off, New Building

    Cons

    Work-Life Balance, SAP/SFSF Culture Clash

    Advice to Management

    Retain the cloud DNA


  11. Helpful (2)

    "Great company until SAP Bought us."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Professional Services Consultant in Reston, VA
    Current Employee - Professional Services Consultant in Reston, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SuccessFactors full-time (More than a year)

    Pros

    Work From Home flexibilty. Ability to buy Stock Options at a great discount.
    SAP Growth is going to be great.

    Cons

    SAPs purchase of Successfactors has negatively impacted Work/Life balance
    -From Unlimited Vacation Days to 16 days a years. High billability requirement
    -From Quarter Bonuses now moved to annual
    -Ability to Max Bonuses from 300% now only to 150%
    -Health Care Option PPO.. high dedectible or high premium - pick your poisen
    -No raises after SAP purchase or no bonus rate hike.
    -No team connection - since more than 50% works from home.
    -Not sure where the opportunity growth is.

    Advice to Management

    To keep top talent around. Remember what keeps employees happy. Benefits need to get better - taking a day off shouldnt be a struggle.



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