SuccessFactors Reviews in Vancouver, BC | Glassdoor

SuccessFactors Vancouver Reviews

5 reviews

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Vancouver, BC (Canada)

1.4
Star Star Star Star Star
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SuccessFactors President, Cloud & On Premise HR Mike Ettling
Mike Ettling
2 Ratings

5 Employee Reviews

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Pros
  • Flexible schedule with a work from home a needed atmosphere (in 20 reviews)

  • Sympathetic attitude attitude toward teleworking and work life balance (in 16 reviews)

Cons
  • Work life balance wgeallenas a ch (in 29 reviews)

  • Some changes after the SAP acquisition (in 23 reviews)

More Pros and Cons

  1. "Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Vancouver, BC (Canada)
    Current Employee - Account Executive in Vancouver, BC (Canada)
    Recommends
    Neutral Outlook

    I have been working at SuccessFactors full-time (More than a year)

    Pros

    I like the people here

    Cons

    Targets and comp structure are poor

    Advice to Management

    Pay a better salary


  2. Helpful (7)

    "The Dragonboat is Sinking..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Vancouver, BC (Canada)
    Current Employee - Account Executive in Vancouver, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SuccessFactors full-time (More than a year)

    Pros

    Gym onsite

    Discounted pop and chips (it's like a grade school party, complete with your least favourite teachers. Hooray!)

    It is a job.

    Cons

    Turnover: 18 out of the 20 original reps are now gone, not to mention all of the in betweeners. Why? A plethora of reasons:

    Product: SuccessFactors was a bolt-on acquisition for SAP, a defensive strategy to protect against Oracle and Workday... which was not successful. When your manager says "We're competing against Workday? We're screwed" it's safe to say your product is lacking.

    Discrimination: SAP has contemporary affirmative action policies in place; that is, a certain subset of the population is given preferential treatment (I'll let you guess which one). Internal promotions reflect this ideology while merit based solutions are tossed out the window... with predictable results.

    Dinosaur: The majority of time is spent dealing with computer systems and processes from the 80's - pen and paper would be more effective. SAP claims it wants to be "The Cloud Computing Company by 2020." Sadly, they're about 2 decades late to the party.

    Groupthink: Unfortunately no one internally recognizes these problems. Dissenting opinions are regularly quashed and the people that voice them are pushed out of the organization.

    Advice to Management

    None because if you were on the ball, you would have left a long time ago.


  3. Helpful (1)

    "Stay away"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Vancouver, BC (Canada)
    Former Employee - Account Executive in Vancouver, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SuccessFactors full-time (More than a year)

    Pros

    - The SAP brand still carries weight
    - Good benefits
    - Nice office in a great location

    Cons

    - The competition does everything better and/or cheaper.
    - Incompetent management at every level
    - Zero focus on SuccessFactors from the SAP mothership (all resources are pushed towards HANA)
    - Employee morale continues to spiral out of control
    - Expected to work evenings and weekends for free
    - No reps hitting quota
    - It's a complete disaster from top to bottom

    Advice to Management

    Listen to your troops on the front lines or you're all going to be out of a job inside of 3 quarters.


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  5. Helpful (1)

    "Great product, bad parent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)
    Doesn't Recommend
    Negative Outlook

    I worked at SuccessFactors full-time

    Pros

    Pretty great facility, full gym access with $500 quarter meal card, lax atmosphere (DIY culture)

    Cons

    Atrocious bureaucratic processes via SAP, stubborn and green upper management unwilling to dissect territory equality, no "team culture" - pass the buck mentality within SAP hierarchy triage causing delays, lost sales, and irate customers. The customer service was unbelievably inept.

    Advice to Management

    Good luck.


  6. Helpful (3)

    "Great colleages"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Asd in Vancouver, BC (Canada)
    Current Employee - Asd in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SuccessFactors full-time (More than a year)

    Pros

    Awesome attitude of staff. Everyone is positive and supportive. Really interesting industry. Highly challenging, complex, competitive sales cycles. requires staff to really dig in and learn. Good technology. Supportive executive staff. HCM, cloud space is exploding.

    Cons

    Very competitive space. Hardest sales job I have ever had. Must know the Human Capital Management space....or be prepared to work extremely hard to learn it.

    Advice to Management

    None really. Management is great. Maybe a little unsophisticated for such a large company. But not really an issue.


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