Sue Ryder Reviews | Glassdoor

Sue Ryder Reviews

Updated April 5, 2018
82 reviews

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4.2
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Sue Ryder Chief Executive Heidi Travis
Heidi Travis
51 Ratings

82 Employee Reviews

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Pros
Cons
  • Sue Ryder spends less than half of its expenditure on charitable activities (in 5 reviews)

  • Just a general lack of support and respect all round really (in 3 reviews)

More Pros and Cons

  1. "Amazing place to volunteer!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Volunteer in Bradford, Yorkshire and the Humber, England (UK)
    Current Employee - Volunteer in Bradford, Yorkshire and the Humber, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Sue Ryder part-time (More than a year)

    Pros

    Great friendly working atmosphere. Everyone supports you. Managers are helpful and reliable. 25% discount should you wish.

    Cons

    There are no cons at all!

    Advice to Management

    The atmosphere is great!


  2. "Volunteer"

    StarStarStarStarStar
    Current Employee - Store Assistant in London, England (UK)
    Current Employee - Store Assistant in London, England (UK)
    No opinion of CEO

    I have been working at Sue Ryder part-time (More than a year)

    Pros

    Great team to work with

    Cons

    could use more staff at times

  3. "Sue Ryder is Fantastic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shop Manager in Amersham on the Hill, England (UK)
    Current Employee - Shop Manager in Amersham on the Hill, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sue Ryder full-time (More than a year)

    Pros

    - Huge amount of support
    - lots of resources to aid in development
    - Very approachable Senior Management Team
    - Good communication throughout the company departments
    - Fun atmosphere!
    - Really great cause to be a part of

    Cons

    - More regular 1 to 1s
    - More staff in the development team to reach all the areas staff work in

    Advice to Management

    Keep listening to feedback from surveys and acting on it.


  4. "volunteer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Volunteer in Sowerby Bridge, England (UK)
    Current Employee - Volunteer in Sowerby Bridge, England (UK)

    I have been working at Sue Ryder part-time (Less than a year)

    Pros

    you will gain all the retail experience you need here with the help of friendly staff and management

    Cons

    not any to date as of yet


  5. "Enjoyed my time at Sue Ryder (London office)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sue Ryder full-time

    Pros

    Friendly office, I would certainly recommend. Really enjoyed myself.

    Cons

    No pay increases / opportunities for promotion


  6. "Great opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sue Ryder full-time

    Pros

    Good team, passionate, good cause and a great place to learn the charity sector.

    Cons

    Stores need attention as they look a little sorry for themselves

    Advice to Management

    Listen to the store teams to help understand what is needed for them to drive the business.


  7. Helpful (1)

    "Working for Sue Ryder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sue Ryder full-time

    Pros

    Genuine and dedicated people who are totally committed to the Charity

    Cons

    Having worked for over 18 years, I have had a very happy experience throughout this time

    Advice to Management

    Keep up the marvellous work

    Sue Ryder Response

    Jan 24, 2018 – Head of Recruitment

    Thank you for your dedication and loyalty. It goes a long way towards ensuring Sue Ryder is and remains a great place to work!

  8. "Fantastic Environment"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sue Ryder part-time

    Pros

    - Good team spirit and working environment
    - Working for a good cause

    Cons

    - Pay is below average


  9. "Good place to work but management needs to improve"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shop Manager
    Former Employee - Shop Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sue Ryder full-time (More than a year)

    Pros

    Some lovely people to work with, great to feel that you're contributing to the charity's goals.

    Cons

    Expected to do a lot for the pay, management can make poor decisions and be corrupt. I have heard they even asked staff to put positive reviews on Glassdoor! Surely this means that they're not confident that people will leave good reviews anyway!

    Advice to Management

    Don't bombard shop staff with so many emails from head office. Sometimes it can seem like senior managers don't have a clue what goes on at shop level.

    Sue Ryder Response

    Jan 24, 2018 – Head of Recruitment

    Thank you for the feedback although we really do encourage all employees to raise concerns with their manager during the time that they are employed with us to enable us to take appropriate action... More


  10. Helpful (4)

    "Work for Sue Ryder . . . ***** Stars . . ."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Shop Manager in Lowestoft, England (UK)
    Current Employee - Senior Shop Manager in Lowestoft, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sue Ryder full-time (Less than a year)

    Pros

    I applied for the position as I wanted a role to combine and utilise all my transferrable skills plus most importantly knowing that at the end of the day we had made xxx for the charity!

    Cons

    There are none - from start to finish it’s been an amazing journey for me and what they say they will do they always deliver!

    Advice to Management

    Keep what you’re doing - big thank you to Sam the amazing lady in Recruitment and to my area divisional managers Alison and Gail!!! These amazing ladies know how to manage which makes a huge difference to the teams and staff morale.

    Sue Ryder Response

    Jan 24, 2018 – Head of Recruitment

    What wonderful feedback and great motivation you have! Thank you for joining us and enjoy it. I will ensure your lovely comments are passed to the team :-)


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