Sue Ryder Reviews | Glassdoor

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Sue Ryder Reviews

Updated February 19, 2018
80 reviews

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4.0
StarStarStarStarStar
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Sue Ryder Chief Executive Heidi Travis
Heidi Travis
50 Ratings

80 Employee Reviews

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Pros
  • Sue Ryder is such a fantastic charity to work for (in 9 reviews)

  • A culture of people who really care about what they do and are passionate about making a difference (in 4 reviews)

Cons
  • Sue Ryder spends less than half of its expenditure on charitable activities (in 5 reviews)

  • Just a general lack of support and respect all round really (in 3 reviews)

More Pros and Cons

  1. "Enjoyed my time at Sue Ryder (London office)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sue Ryder full-time

    Pros

    Friendly office, I would certainly recommend. Really enjoyed myself.

    Cons

    No pay increases / opportunities for promotion


  2. "volunteer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Volunteer in Sowerby Bridge, England (UK)
    Current Employee - Volunteer in Sowerby Bridge, England (UK)

    I have been working at Sue Ryder part-time (Less than a year)

    Pros

    you will gain all the retail experience you need here with the help of friendly staff and management

    Cons

    not any to date as of yet

  3. "Great opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sue Ryder full-time

    Pros

    Good team, passionate, good cause and a great place to learn the charity sector.

    Cons

    Stores need attention as they look a little sorry for themselves

    Advice to Management

    Listen to the store teams to help understand what is needed for them to drive the business.


  4. Helpful (1)

    "Working for Sue Ryder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sue Ryder full-time

    Pros

    Genuine and dedicated people who are totally committed to the Charity

    Cons

    Having worked for over 18 years, I have had a very happy experience throughout this time

    Advice to Management

    Keep up the marvellous work

    Sue Ryder Response

    Jan 24, 2018 – Head of Recruitment

    Thank you for your dedication and loyalty. It goes a long way towards ensuring Sue Ryder is and remains a great place to work!


  5. "Fantastic Environment"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sue Ryder part-time

    Pros

    - Good team spirit and working environment
    - Working for a good cause

    Cons

    - Pay is below average


  6. "Good place to work but management needs to improve"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shop Manager
    Former Employee - Shop Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sue Ryder full-time (More than a year)

    Pros

    Some lovely people to work with, great to feel that you're contributing to the charity's goals.

    Cons

    Expected to do a lot for the pay, management can make poor decisions and be corrupt. I have heard they even asked staff to put positive reviews on Glassdoor! Surely this means that they're not confident that people will leave good reviews anyway!

    Advice to Management

    Don't bombard shop staff with so many emails from head office. Sometimes it can seem like senior managers don't have a clue what goes on at shop level.

    Sue Ryder Response

    Jan 24, 2018 – Head of Recruitment

    Thank you for the feedback although we really do encourage all employees to raise concerns with their manager during the time that they are employed with us to enable us to take appropriate action... More


  7. Helpful (4)

    "Work for Sue Ryder . . . ***** Stars . . ."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Shop Manager in Lowestoft, England (UK)
    Current Employee - Senior Shop Manager in Lowestoft, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sue Ryder full-time (Less than a year)

    Pros

    I applied for the position as I wanted a role to combine and utilise all my transferrable skills plus most importantly knowing that at the end of the day we had made xxx for the charity!

    Cons

    There are none - from start to finish it’s been an amazing journey for me and what they say they will do they always deliver!

    Advice to Management

    Keep what you’re doing - big thank you to Sam the amazing lady in Recruitment and to my area divisional managers Alison and Gail!!! These amazing ladies know how to manage which makes a huge difference to the teams and staff morale.

    Sue Ryder Response

    Jan 24, 2018 – Head of Recruitment

    What wonderful feedback and great motivation you have! Thank you for joining us and enjoy it. I will ensure your lovely comments are passed to the team :-)

  8. Helpful (3)

    "Genuinely Proud To Work Here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sue Ryder part-time (More than 8 years)

    Pros

    A fantastic charity with a great focus on delivering the best care to people who really need it. No work place is perfect, but in my experience, managers really try hard to support their staff and balance their needs with the needs of the business.
    Training and development is good if you want it and can prove it's benefit to the business. I have worked in a number of different sectors and can honestly say that this is the best "Feel Good" job I have had. I know that every day I come to work I make a real, positive difference. A great place to be.

    Cons

    Sometimes it can be heartbreaking knowing the stories of the people we care for, especially when their personal circumstances are similar to yours. It makes you shed a tear (or three!) and then reminds you why you come to work every day.

    Advice to Management

    Keep up the great work, focusing and caring for your employees as much as you care for our Service Users. Knowing you genuinely care about and invest in us makes us want to always deliver our best.


  9. Helpful (4)

    "Fantastic Charity to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Assistant in Northallerton, England (UK)
    Current Employee - Retail Sales Assistant in Northallerton, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sue Ryder part-time

    Pros

    It is an amazing company to work for. I feel i get alot out of the job, meet new people everyday and get to talk to people about their life experiences.

    Cons

    Sometimes it can be upsetting when you have people coming in and asking can they donate there relatives belongings as they have just passed away.


  10. Helpful (2)

    "Great people to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sue Ryder full-time

    Pros

    People, autonomy, job variety, culture

    Cons

    I cannot think of any


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