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SumTotal

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SumTotal

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SumTotal Reviews

Updated Nov 14, 2022

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Found 502 of over 531 reviews
3.9
85% Recommend to a Friend
86% Approve of CEO

Found 501 of over 531 reviews

3.9
85%
Recommend to a Friend
86%
Approve of CEO
SumTotal Executive Chairman Bill Donoghue (no image)
Bill Donoghue
151 Ratings

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Technical Account Manager

Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of SumTotal and is not affected by filters.

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  1. 5.0
    Former Employee

    Great culture

    Nov 14, 2022 - QA Director 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Loved the growth opportunities, defined career path

    Cons

    Too much distraction and people management for simple issues.

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  2. 3.0
    Former Employee, more than 10 years

    Good place to work

    Nov 9, 2022 - Software Engineering Manager in Gainesville, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people who have a great passion for technology. Everyone wants to do a good job for the customer. Took them a long time to adopt Agile, but they finally got the hang of it. Work/life balance always felt great. Benefits were good, even if pay was lower.

    Cons

    As a developer, the tools could be better. Can take days or weeks to get a working setup, and it's extremely fragile. Needs to be more focus on making everything streamlined like code reviews, builds, test environments, etc.

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  4. 1.0
    Current Employee, more than 1 year

    Most Toxic Culture Ever

    Oct 3, 2022 - Application Support Engineer in Gainesville, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    None whatsoever. Seriously. Just none.

    Cons

    A mind-bogglingly toxic culture in which team members are literally placed in direct competition with each other. Team members are actively encouraged to work against each other. Upper management tells stories of their children's lost DIAMOND JEWELRY as attempts at motivation. Their "training regimen" consists of a bewildering montage of buzzwords by remote middle managers with absolutely zero actually usable training.

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  5. 5.0
    Former Employee

    love it!

    Jun 23, 2022 - PS Consultant in Jacksonville, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    yeah! great place to work

    Cons

    none that I know of

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  6. 4.0
    Current Employee

    Great Company horrible parent company

    Jun 16, 2022 - Senior Solutions Architect 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great SA team that really are friends across the globe. Always there to help and answer questions.

    Cons

    Parent company does not care about SumTotal and does not invest in things like marketing.

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  7. 5.0
    Current Employee

    Family

    Jun 13, 2022 - Customer Sales Director in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The group here is truly a family dynamic and helps each other when needed

    Cons

    Uncertainty in today's changing market

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  8. 4.0
    Former Employee

    Good Company

    May 24, 2022 - Vice President 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Experienced and empathetic leadership. Good focus on work/life balance

    Cons

    Have to deal with significant change and churn in strategy

    Continue reading
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  9. 3.0
    Current Employee, more than 3 years

    A lot of change, not many people stuck around

    Apr 28, 2022 - Customer Success Director in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Amazing coworkers, everyone was accessible and willing to lend a hand with every opportunity

    Cons

    Commission structures and roles changed so often that it made it hard to reach targets. Commission plans were not given until months after fiscal year began.

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  10. 4.0
    Former Employee, more than 1 year

    Great workplace

    Apr 12, 2022 - Software Development Engineer (SDE) II 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Boss, Good Environment and Good Culture

    Cons

    Clunky Product and hard to advance career

    Continue reading
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  11. 4.0
    Current Employee

    Work history

    Mar 25, 2022 - Project Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Steady work and good benifits

    Cons

    A lot of hours but see a lot if the city

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Viewing 1 - 10 of 501 Reviews
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SumTotal Reviews FAQs

SumTotal has an overall rating of 3.9 out of 5, based on over 531 reviews left anonymously by employees. 85% of employees would recommend working at SumTotal to a friend and 73% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, SumTotal employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at SumTotal. This rating has improved by 5% over the last 12 months.

85% of SumTotal employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated SumTotal 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.6 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at SumTotal to be career development, benefits, coworkers and the cons to be senior leadership, culture, management.

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Glassdoor has 531 SumTotal reviews submitted anonymously by SumTotal employees. Read employee reviews and ratings on Glassdoor to decide if SumTotal is right for you.