Summit Hospitality Group Reviews | Glassdoor

Summit Hospitality Group Reviews

Updated December 26, 2016
9 reviews

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Employee Reviews

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  1. "Overall Good Experience for a Mom and Pop Hospitality Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AREA SALES MANAGER in Charlotte, NC
    Former Employee - AREA SALES MANAGER in Charlotte, NC
    Recommends
    Negative Outlook

    I worked at Summit Hospitality Group full-time (More than a year)

    Pros

    SHG is a small company, so it is very easy to be a big fish in a small pond. Hard work is recognized by local as well as corporate management team. Overall culture within the company is very positive and team-based environment. Hotels go above and beyond to provide excellent service to guests, which makes job as a sales person much easier. Employees under mid level managers are not micromanaged at all.

    Cons

    Benefits and pay are sub-par compared to the industry standards. No opportunities for advancement are provided at any level of the organization. Company ownership does not know what it is doing, and tries to micro-manage every decision that gets made by GMs and DOSs.

    Advice to Management

    You hire good leaders - let them do their job without looking over their shoulder! Provide more opportunities for advancement for the employees who show potential so you do not lose them. Stop acting like every time an employee leaves your company it is a personal insult - people need to continue to advance, and if SHG can't provide that, they will look elsewhere.


  2. "it was a wonderful experience i enjoyed my employment with summit"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Chef in Charlotte, NC
    Former Employee - Line Chef in Charlotte, NC
    Recommends
    Positive Outlook

    I worked at Summit Hospitality Group full-time (More than 3 years)

    Pros

    i enjoyed the people i worked with and most of all i enjoyed the company i worked for

    Cons

    i just could not get enough hours

    Advice to Management

    when u have a good worker u should try ur best to keep them

  3. "Don't pay living wages-work you to death"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Maintenance Engineer in Raleigh, NC
    Current Employee - Maintenance Engineer in Raleigh, NC
    Doesn't Recommend
    Neutral Outlook

    I have been working at Summit Hospitality Group full-time (More than a year)

    Pros

    Many coworkers and managers are great people.

    Cons

    Pay is very low nearly impossible to make a living on hourly salary.

    Advice to Management

    Employees are very loyal, but resentful. They are tired, don't get acknowledged for their hard work, and can't survive of your low wages.


  4. "Housemen supervisor"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Summit Hospitality Group full-time

    Pros

    You can advance if work dedicated

    Cons

    Different positions all over no appreciation


  5. "Area Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Company is great with promoting teamwork and investing in employees

    Cons

    More advancement opportunities and upper management accountability

    Advice to Management

    More advancement opportunities


  6. "SHG"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    Pros

    Quarterly Bonuses
    Full-time Benefits (Medical, Dental, Vision, Life)
    Paid Holidays
    Opportunity for growth in company

    Cons

    Time off
    Availability
    Work hour requirements
    Communication


  7. "Waste of time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Representative
    Current Employee - Guest Service Representative
    Doesn't Recommend
    Neutral Outlook

    Pros

    Co workers are mostly nice and friendly. Team work, flexible schedule

    Cons

    Benefits are unacceptable. Some people from sales department act like they are VIP. Company is so cheap.....it is next to impossible to get higher pay rate or get promoted

    Advice to Management

    Value your employees

  8. "Decent company. Some negative attitudes. Hypocritical. Low pay."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Summit Hospitality Group full-time (More than a year)

    Pros

    Longevity is there if you work hard. Company matches a portion of IRA.

    Cons

    Owners and upper management seem to pick favorites and advance them sooner than other, much more qualified employees.

    Advice to Management

    Get to know your employees and improve your attitude. Increase salaries in line with your competitors.


  9. "A bit too big for their britches."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Summit Hospitality Group full-time (More than 3 years)

    Pros

    Great people at some levels.

    Cons

    Sales department is extremely high pressure. Pay very poorly.

    Advice to Management

    Treat your employees better, better pay and better benefits!