Sun Life Reviews | Glassdoor

Sun Life Reviews

Updated November 15, 2017
38 reviews

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4.0
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Sun Life CEO Dean Connor
Dean Connor
11 Ratings

38 Employee Reviews

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Pros
  • I am allowed to work from home a couple days which helps because I live pretty far away (in 39 reviews)

  • Very much support a telecommuting work situation good benefits (in 60 reviews)

Cons
  • There should be right people management by the managers or senior management teams (in 20 reviews)

  • Lack of sustainable growth opportunities (in 13 reviews)

More Pros and Cons

  1. Helpful (2)

    "Customer Insight Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Insight Analyst in Kansas City, MO
    Former Employee - Customer Insight Analyst in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sun Life full-time (More than a year)

    Pros

    Great work-life balance, bonus, and benefits

    Cons

    They promote people into management positions for the sake of a promotion but these folks are not empowered to actually manage. It's just a pay raise and title change with no real authority or real management skills. They also don't properly train new managers which could present a liability. It really seems like employees are just in a race to keep themselves relevant so they aren't caught up in the yearly round of layoffs.

    Advice to Management

    Do not promote folks just because they can demonstrate how good they are at their jobs. Take time to actually train new managers on how to lead otherwise you may have huge HR issues in the future.


  2. "Solid Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Disability Case Manager in Portsmouth, NH
    Current Employee - Disability Case Manager in Portsmouth, NH
    Recommends

    I have been working at Sun Life full-time (More than 3 years)

    Pros

    Great benefits and plenty of PTO.

    Cons

    Can be a bit political at times.

  3. "Thumbs Up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee Benefits Underwriter in New Portsmouth, NH
    Current Employee - Employee Benefits Underwriter in New Portsmouth, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sun Life (Less than a year)

    Pros

    Benefits, flexible work arrangements, growing company, lots of PTO

    Cons

    I do not have any


  4. "Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wellesley, MA
    Former Employee - Anonymous Employee in Wellesley, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sun Life full-time (More than 3 years)

    Pros

    great benefits including 401K match and RIA contribution. generous vacation time.

    Cons

    very little job security - company is constantly restructuring


  5. "Great Company, Low Salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dental Claims Analyst in Edina, MN
    Current Employee - Dental Claims Analyst in Edina, MN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Sun Life full-time (More than a year)

    Pros

    Amazing co-workers-always willing to teach you things but don't go out of their way to actually do the job. Great benefit package, along with a positive self image of themselves

    Cons

    Salary- the knowledge and facts you need to have for the salary is ridiculous. This position is not just for someone off the d
    Street- you need to know a lot and is crucial it's correct as well.

    Advice to Management

    Management is good.


  6. "Sales Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Group Sales Coordinator in Mesquite, TX
    Former Employee - Group Sales Coordinator in Mesquite, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sun Life (More than 5 years)

    Pros

    Great Benefits, Great People to work with, Team Building Environment

    Cons

    Very facepace, you must be subjective to change all the time.

    Advice to Management

    You should hire Gloria Hawkins back; she was the best employee ever at Sun Life Financial


  7. "Claims Examiner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Specialist in Wellesley Hills, MA
    Former Employee - Claims Specialist in Wellesley Hills, MA

    I worked at Sun Life full-time (More than 5 years)

    Pros

    Excellent Company to work for.

    Cons

    There are no Cons to be listed so far. I have had a very good experience at Sun Life.

  8. "It used to be great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norwood, MA
    Current Employee - Anonymous Employee in Norwood, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Sun Life (More than 3 years)

    Pros

    Flexible and good benefits. It isn't a bad company to work for.

    Cons

    Management has changed so many times so things aren't as good as they used to be.


  9. Helpful (1)

    "Admin Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wellesley, MA
    Former Employee - Anonymous Employee in Wellesley, MA
    Recommends
    Neutral Outlook

    I worked at Sun Life full-time (More than 3 years)

    Pros

    Great Place to work & Great benefits

    Cons

    Had a medical issue and HR Rep kept harassing my Doctors office


  10. "Group Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sun Life full-time (More than 5 years)

    Pros

    Sun Life has great people and treats their employees very fairly.

    Cons

    Constant change and restructuring was disruptive to business. Very conservative company so it is more difficult to sell in an aggressive market.


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