Sun Life Reviews | Glassdoor

Sun Life Reviews

Updated May 15, 2017
207 reviews

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US - All Cities Full-time Part-time

3.2
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Sun Life CEO Dean Connor
Dean Connor
52 Ratings

207 Employee Reviews

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Pros
  • I am allowed to work from home a couple days which helps because I live pretty far away (in 31 reviews)

  • very flexible work environment, great people (in 53 reviews)

Cons
  • There should be right people management by the managers or senior management teams (in 20 reviews)

  • Upper management has no idea about major operational issues (in 12 reviews)

More Pros and Cons

  1. "Stay Away"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wellesley Hills, MA
    Current Employee - Anonymous Employee in Wellesley Hills, MA
    Doesn't Recommend

    Pros

    Benefits and Paid Time Off

    Cons

    Everything else

    All employees are overworked because they can't approve any new hires because the company is losing $$$$

    Advice to Management

    Help develop talent to keep at company, don't disregard them.


  2. Helpful (2)

    "Started Great, Then Tanked When Lincoln People Came In"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wellesley, MA
    Former Employee - Anonymous Employee in Wellesley, MA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Benefits are OK. Nothing great.

    Cons

    Do NOT work in the U.S. division!!!! I worked here for five years and the first three were great. Then in 2008 they hired a bunch of Lincoln Financial executives to run the U.S. They have run it into the ground. All they have done is close down businesses and laid off hundreds of people who were there for over 10 years. And when they laid off top executives, almost all were replaced by Lincoln executives who everyone hates. Everyone I know who is still there is miserable, hate their managers, underpaid, overworked and looking for a job. They layoffs have continued and some people were let go right before Christmas, with more on the way. Worst of all, management knows everyone is miserable and is doesn't care. Don't even think about working here.

    Advice to Management

    Stop treating your employees like dirt.


  3. Helpful (2)

    "if you work in Sun Life (USA), you will know"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Actuarial Associate in Wellesley Hills, MA
    Former Employee - Senior Actuarial Associate in Wellesley Hills, MA
    Doesn't Recommend

    Pros

    nice location; plenty of parking;

    Cons

    not a fair working environment; communications are difficult and big problem; heavy politics; shadow manuvers toward employees (drones, as you may feel).


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  5. Helpful (4)

    "3 year downhill stumble that ends in 800 layoffs"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Wellesley, MA
    Current Employee - Sales Representative in Wellesley, MA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Fair benefits though they got cut back over the years. Good work life balance for most

    Cons

    Bad career development. Spent way too much on sales and sponsorships. HR department goes by the book when it benefits them but makes excuses when it doesn't. Badly run and now employees not involved in the decisions are paying for it. Employees that survive the layoff, including the new college leadership people, should take note and get out quick as it will get worse.

    Advice to Management

    Accept the blame for your bad decisions, get rid of senior managers who killed the business, and use the money saved to give more to the people you are throwing out on the street, they deserve it more


  6. Helpful (1)

    "Disappointing. Effort was pointless as people's paths were predetermined."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Windsor, CT
    Former Employee - Anonymous Employee in Windsor, CT
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Decent work/life balance. Amiable coworkers. Clean bathrooms.

    Cons

    Place is run like a sorority with rampant favoritism. Senior management has allowed this to carry on for years on end. Whether you languished or succeeded was, again, predetermined. Opportunities to advance were cut off at the pass, literally. So we can add unethical to the list as well.

    Advice to Management

    Get real and break up the status quo.


  7. "Management team speaks one thing and does another"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend

    Pros

    The individuals in the corporate office were very supportive and friendly.

    Cons

    The field reps had some serious ethical issues.

    Advice to Management

    Serious road blocks exist keeping SLF-EBG from being successful


  8. "Leaders are a Joke, president failed this company along with Lincoln. Will never keep talented employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wellesley, MA
    Current Employee - Anonymous Employee in Wellesley, MA
    Doesn't Recommend
    Negative Outlook

    I have been working at Sun Life full-time

    Pros

    Its just a job if you work here.

    Great work life balance because the company does promote laziness, complacency, and lack of responsibility to managements expense accounts.

    Cons

    Complacent management

    Crap pay

    No upper movement nor is there dedication to internal employees to move around in the company

    Very "old" crowd of useless managers with terrible performance track record. Its like a collusion of terrible, lazy, and old management keeping each other employed while losing real talent to much more competitive and better companies

    Terrible decision making within upper and lower management.

    Advice to Management

    Your kidding yourselves to think you will continue to operate in the near to long term future with your current "regime". Will enjoy seeing how you fair in the real world once you lose your jobs. From the looks of LinkedIn, seems like that's been a complete fail as well.


  9. Helpful (1)

    "Over promised, under delivered"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Group Sales Representative
    Current Employee - Group Sales Representative
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Sun Life full-time (More than a year)

    Pros

    Reorganizing for the better, but unrealistic about damage past 5 years of poor service and uncompetitive pricing has done in certain markets

    Cons

    Internally a mess. Can't deliver strong service or competitive pricing.

    Advice to Management

    Give local regions and office some autonomy in local markets. Current comp/incentive plan has take aways that reps have no control due to uncompetitive pricing and no point of sale flexibility.


  10. Helpful (3)

    "The company is going down. Do no work for it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Actuarial Analyst in Wellesley, MA
    Former Employee - Assistant Actuarial Analyst in Wellesley, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sun Life full-time (Less than a year)

    Pros

    Good location, has complementary parking.

    Cons

    Terrible management. Lots of micro-managers. They don't have a fair/effective performance evaluation system. A lot of office politics going on and there's no good working ethic. The company sold out most of its major business and outsourced lots of functional areas. Therefore, it has frequent lay-offs.


  11. Helpful (1)

    "Poor morale and uncertainty of the future plague workplace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wellesley, MA
    Former Employee - Anonymous Employee in Wellesley, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sun Life full-time (More than 5 years)

    Pros

    Flexible work/life balance where people felt comfortable leaving early or coming in late if they needed to attend to personal business. Free parking and self-contained campus.

    Cons

    Awful morale. They tend to keep people around who are terrible employees because they are afraid of getting rid of them. In all my years, I have never seen an environment where people could basically get away with anything and not have consequences. Everyone walks around expecting the place to be closed at any time. Horrible brand recognition where "no one still knows your name." No opportunity at all for advancement.

    Advice to Management

    Corporate structure and environment in Canada is completely different from US. Need to work on US workplace and morale, if you want to continue operating in the US.


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