Sun Life Reviews | Glassdoor

Sun Life Reviews

Updated August 21, 2017
219 reviews

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3.5
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Approve of CEO
Sun Life CEO Dean Connor
Dean Connor
58 Ratings

219 Employee Reviews

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Pros
  • I am allowed to work from home a couple days which helps because I live pretty far away (in 36 reviews)

  • Very much support a telecommuting work situation good benefits (in 54 reviews)

Cons
  • There should be right people management by the managers or senior management teams (in 20 reviews)

  • If I had to think of one thing, it would be the lack of involvement upper management has in the actual running of the call centre (in 14 reviews)

More Pros and Cons

  1. "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cleveland, OH
    Former Employee - Anonymous Employee in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sun Life full-time (More than 3 years)

    Pros

    Great leader ship and product offering

    Cons

    currently transitioning as one company with AEB

    Advice to Management

    Continue the vision of keeping worksite separate with enrollment support being key.


  2. "Corporate Markets"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sun Life full-time

    Pros

    Work life balance, good benefits

    Cons

    Salary, lack of career path

  3. "Comatose"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portsmouth, NH
    Current Employee - Anonymous Employee in Portsmouth, NH
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Sun Life full-time (More than 3 years)

    Pros

    Paid time off. On site parking. Woods. Air. Carpeting. More woods. Some more air some grass outside. Vending machines. When managers leave at 3 every day

    Cons

    Terrible management in the Small Business Center the two managers are the worst in the industry. Arrogant. Uneducated . Selfish.

    Advice to Management

    Clean house in the Small Business Center


  4. "Overprocess kills innovation...moving at the speed of a glacier."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sun Life full-time (More than 3 years)

    Pros

    SL is a stable and conservative organization unfortunately without the agility to respond to market shifts. U.S. Leadership is very good and employee centric. High Level of expertise. The current U.S. leadership are driven and great communicators.

    Cons

    U.S. Leadership turns over on an average of every 3 years. Hopefully the current leadership remains through realization of the strategy. Canadian oversight and constant micromanagement inhibits growth in the U.S.- in my experience the focus on overly complex processes and not results which hinders alignment, decisioning and real progress. Technologies adoption must be brought into the 21st century if SL is to compete.

    Advice to Management

    In the U.S. stay the course...hopefully you are given the opportunity to realize the strategic vision. Continue to diversify.


  5. "Investment Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sun Life full-time

    Pros

    Absolutely love the company.

    Cons

    Not really any I can think of.


  6. "Great culture but can depend on your dept"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Sun Life full-time

    Pros

    Great benefits and time off

    Cons

    New management bringing in friends from prior companies, no upward opportunity for internals


  7. "Super positive and engaging culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Actuarial Analyst in Wellesley Hills, MA
    Current Employee - Assistant Actuarial Analyst in Wellesley Hills, MA
    Recommends
    Approves of CEO

    I have been working at Sun Life full-time

    Pros

    Friendly, happy people. On site gym and massage facilities. Exam support for actuarial students as well as external activities

    Cons

    I've been working here for a year and really can't think of any cons. I love my job!

  8. "Stuck in the past"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Multiple Positions in Wellesley Hills, MA
    Former Employee - Multiple Positions in Wellesley Hills, MA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Sun Life full-time (More than 10 years)

    Pros

    Competitive starting salaries and good bonus if company does well.
    Good benefits. 401k and generous vacation package to start.
    Option to work from home (dependent on Manager)
    Discounts on phone, car insurance and other places. Fitness reimbursement or Fitness Center on site depending on where you work.
    Good people to work with.

    Cons

    More work than people. Upper management unwilling to listen and apply changes even though suggestions made by multiple people. Technology is a little behind the times.
     HR not there for the employee. Have to write your own reviews which does not make sense. Small increases if you are considered in the Exceeds category.
    Many people do "free" overtime just to keep up with their production and HR is aware but looks away.
    Nowhere to advance to.
    Inadequate training.

    Advice to Management

    Listen to your employees that do the work. They have great ideas. Sometimes it's better to concede and rethink old ways instead of losing good people who work really hard and are loyal to the bottom line.


  9. "Rotation Program"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Sun Life full-time

    Pros

    Good, takes you through many business segments.

    Cons

    Many of he promises made by the hiring team are not fulfilled.


  10. "Voc Rehab Spec"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Voc Rehab Spec in Minneapolis, MN
    Current Employee - Voc Rehab Spec in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    every day is an adventure

    Cons

    really there are none ok?

    Advice to Management

    Keep up the great job in the company


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