Sun Life Reviews | Glassdoor

Sun Life Reviews

Updated April 24, 2017
206 reviews

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US - All Cities Full-time Part-time

206 Employee Reviews

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Pros
  • I am allowed to work from home a couple days which helps because I live pretty far away (in 29 reviews)

  • very flexible work environment, great people (in 53 reviews)

Cons
  • There should be right people management by the managers or senior management teams (in 20 reviews)

  • Lack of sustainable growth opportunities (in 11 reviews)

More Pros and Cons

  1. Helpful (6)

    "Sun Life US - If you're looking for a positive culture or you're seeking challenging and rewarding work - look elsewhere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Wellesley, MA
    Current Employee - Anonymous in Wellesley, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Sun Life full-time (More than 5 years)

    Pros

    The benefits and vacation structure are great, and for most of the business areas there is a great work-life balance available for the majority of employees.

    Compensation is generally in-line with the industry, but varies highly depending on your manager and business unit.

    The majority of peers and co-workers are very friendly and there's a good sense of team.

    Cons

    The company's larger corporate organization in Canada is extremely stable and consistent. However, the US organization has seen a great deal of uncertainty, strategic direction shifts, and reductions in business lines over the past several years. Future direction and stability in the US is extremely uncertain, and clear communication from senior management is non-existent.

    The US organization thrives on form over substance, and opportunities do not exist for hard-working, honest, and talented employees. The most talented team members are singled-out and minimized by managers that do not understand the subject matter or responsibilities of the teams they are managing. Who you know is definitely more important than what you know. Hence all the other reviews here describing that the most talented people leave. (this is absolutely accurate)

    If you're looking for punching the clock and low demands on your time and skills, this might be a great fit. But if you're looking for challenging and rewarding work, Sun Life might not be the place for you.


  2. Helpful (2)

    "Worst place to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Short Term Disabilities Claims Associate in Portsmouth, NH
    Former Employee - Short Term Disabilities Claims Associate in Portsmouth, NH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Sun Life full-time (More than a year)

    Pros

    There are no pros to working there.

    Cons

    Work Load is too much for the claims examiners. Management consistantly makes employees feel worthless. If you do not complete the work they want or if you ask for help. Management will find a reason to write you up. Management leaves on time while the employees are forced to stay and complete claims.

    Advice to Management

    Your STD department has such high turnover because the supervisors are incompetent slave drivers


  3. "Boring. Crappy company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RLDP
    Current Employee - RLDP
    Approves of CEO

    I have been working at Sun Life full-time (More than a year)

    Pros

    -good work life balance
    -people are generally really nice

    Cons

    -slow moving
    -not for ambitious people
    -where dreams go to die


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "Worst Company I've Ever Worked for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Sun Life full-time (More than a year)

    Pros

    very generous vacation time policy

    Cons

    unethical, don't care about their people or customers, make big changes without thinking of future impacts


  6. Helpful (3)

    "Horrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There is nothing good about this place

    Cons

    Work environment, hours, racist, worst work ethic ever

    Advice to Management

    Change everything about this company, it's a disgrace.


  7. "Operation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Famous name, big corporate in vn

    Cons

    salary sucks, they only hire COCC


  8. Helpful (6)

    "Terribly run company - leadership totally lacks vision"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Product Manager in Wellesley, MA
    Former Employee - Marketing Product Manager in Wellesley, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sun Life full-time (More than 3 years)

    Pros

    Canadian company with overall good life balance

    Cons

    Terrible compensation package
    Extreme amount of changes from direct and upper management
    Lack of promotion and professional growth. Undergraduates have a better chance to advance their careers faster than those with real world experience.
    Morale is extremely low - even the cafeteria used to be great


  9. Helpful (2)

    "SMH"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wellesley Hills, MA
    Current Employee - Anonymous Employee in Wellesley Hills, MA
    Doesn't Recommend

    I have been working at Sun Life full-time (More than a year)

    Pros

    There are a few genuinely delightful coworkers. They will always greet you with a smile. Hours are flexible with ability to make up lost hours.

    Cons

    Management VERY passive aggressive. Assures to face and then back stabs. Emails other management constantly, back and forth, However, never directly addresses the employee.

    Advice to Management

    Enough with all the pretense. Your affect seems forced and disingenuous. A party, for what ever reason, literally every other week, is decidedly overboard . Some people actually want to go to work and WORK. In addition, if there is problem with an employee, discuss (in private). If there is a perceived issue, ask questions (that is, if you care. like you purport). It's not always what you think.


  10. "IT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I have been working at Sun Life full-time

    Pros

    Good work location and central, easy WFH

    Cons

    Ever changing strategy and business priories, no fresh ideas


  11. Helpful (3)

    "Short term disability claims examiner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims-short Term Disability in Scarborough, ME
    Former Employee - Claims-short Term Disability in Scarborough, ME
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sun Life full-time

    Pros

    The Scarborough office is in a convenient location, but that's all I can think of when it comes to positive things for a claims job in the scarborough Maine office.

    Cons

    The worst worst managers in the Short Term Disability claims department in Scarborough Maine. So unfriendly, and they make their employees cry and feel worthless even though they work so so hard. Micromanaging to the extreme . would come into emails daily like "I watched the numbers like a hawk yesterday and can you tell me what you spent most of your time on, because your production is not where it should be for someone who worked 8 hours " the worst place I've ever worked and I know a lot of people who left the Sunlife in the Short term disability department after a very short amount of time after starting the job due to abuse. We all complained to HR. I hope it made a difference for some of the people who haven't been able to find another job yet.

    Advice to Management

    What happened to leading by example? You guys are seriously the meanest people I have ever met and worked for.


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