Sun Life Reviews | Glassdoor

Sun Life Reviews

Updated June 27, 2017
211 reviews

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US - All Cities Full-time Part-time

211 Employee Reviews

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Pros
  • I am allowed to work from home a couple days which helps because I live pretty far away (in 32 reviews)

  • very flexible work environment, great people (in 52 reviews)

Cons
  • There should be right people management by the managers or senior management teams (in 20 reviews)

  • If I had to think of one thing, it would be the lack of involvement upper management has in the actual running of the call centre (in 12 reviews)

More Pros and Cons

  1. "Sales Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Coordinator in New York, NY
    Former Employee - Sales Coordinator in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Sun Life full-time (More than 5 years)

    Pros

    Generous paid time off and holidays schedule.

    Cons

    Company tries to reinvent itself every couple of years.


  2. "Thankful for the opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    Former Employee - Insurance Company Quote Associate in Wellesley, MA
    Former Employee - Insurance Company Quote Associate in Wellesley, MA

    I worked at Sun Life (Less than a year)

    Pros

    Team spirit.If working hard you will get there.

    Cons

    None for the period of three monts I was working there.

  3. Helpful (6)

    "Terribly run company - leadership totally lacks vision"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Product Manager in Wellesley, MA
    Former Employee - Marketing Product Manager in Wellesley, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sun Life full-time (More than 3 years)

    Pros

    Canadian company with overall good life balance

    Cons

    Terrible compensation package
    Extreme amount of changes from direct and upper management
    Lack of promotion and professional growth. Undergraduates have a better chance to advance their careers faster than those with real world experience.
    Morale is extremely low - even the cafeteria used to be great


  4. "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Eustis, FL
    Current Employee - Senior Consultant in Eustis, FL

    I have been working at Sun Life (More than a year)

    Pros

    Good work life balance encouraged.

    Cons

    Leadership in flux can be discouraging.


  5. "Sr. Financial Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Wellesley, MA
    Current Employee - Senior Analyst in Wellesley, MA

    I have been working at Sun Life full-time (More than 8 years)

    Pros

    Great benefits and great people

    Cons

    No room for career growth


  6. Helpful (2)

    "Skip it for an organization with a more solid foundation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wellesley, MA
    Current Employee - Anonymous Employee in Wellesley, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sun Life full-time

    Pros

    The employees are genuinely nice and friendly. There are pockets of very talented individuals and if you can find the good teams they're worth joining.

    Cons

    The entire US company is going thru change yet again. It never ends and the constant restructuring has at this point worn out both the employee morale and wallet.

    Advice to Management

    Ditch the fads and magic beans and get back to basics. Let employees do what they do best and stop throwing darts in the dark. It's exhausting and unproductive.


  7. Helpful (2)

    "Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wellesley, MA
    Former Employee - Anonymous Employee in Wellesley, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sun Life full-time (More than 8 years)

    Pros

    Okay for a paycheck.

    Cons

    Old company. Happiness seems to depend a lot on one's manager.

    Advice to Management

    Listen to employees if management is able to effect change in order to improve working environment. If not, why ask?

  8. Helpful (1)

    "Work Load"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Wellesley Hills, MA
    Current Employee - Analyst in Wellesley Hills, MA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Sun Life full-time

    Pros

    Loads of work to be taken care.

    Cons

    Lot of manual routine work to handle

    Advice to Management

    Motivate Employees by showing growth in career.


  9. Helpful (1)

    "Operations Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Specialist in Wellesley, MA
    Former Employee - Operations Specialist in Wellesley, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sun Life full-time (More than 10 years)

    Pros

    Great benefits, generous vacation, onsite parking. Had some great managers over the years that allowed me the freedom to participate and learn skills that I wanted for myself. Flexible times to start work.

    Cons

    Not much of a career path as far as moving up. Some people in certain departments are not professional. Not easily accessible by public transportation.

    Advice to Management

    Look for opportunities for individuals to better themselves. IE mentor or career paths in certain departments or across the board


  10. Helpful (6)

    "Can't build a career here...don't value employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wellesley Hills, MA
    Former Employee - Anonymous Employee in Wellesley Hills, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sun Life full-time (More than 5 years)

    Pros

    Great place to learn. Great benefits and pay. Work is not hard. Nice people.

    Cons

    All the really talented people have left. No career advancement unless you're in Canada. Talk a lot about diversity, but let great people of color walk out the door.

    Advice to Management

    Wake up to what's really going on.


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