Sun Life Reviews | Glassdoor

Sun Life Reviews

Updated September 20, 2017
130 reviews

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130 Employee Reviews

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Pros
  • I am allowed to work from home a couple days which helps because I live pretty far away (in 37 reviews)

  • Very much support a telecommuting work situation good benefits (in 58 reviews)

Cons
  • There should be right people management by the managers or senior management teams (in 20 reviews)

  • If I had to think of one thing, it would be the lack of involvement upper management has in the actual running of the call centre (in 14 reviews)

More Pros and Cons

  1. Helpful (2)

    "Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wellesley, MA
    Former Employee - Anonymous Employee in Wellesley, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sun Life full-time (More than 8 years)

    Pros

    Okay for a paycheck.

    Cons

    Old company. Happiness seems to depend a lot on one's manager.

    Advice to Management

    Listen to employees if management is able to effect change in order to improve working environment. If not, why ask?


  2. Helpful (1)

    "Operations Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Specialist in Wellesley, MA
    Former Employee - Operations Specialist in Wellesley, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sun Life full-time (More than 10 years)

    Pros

    Great benefits, generous vacation, onsite parking. Had some great managers over the years that allowed me the freedom to participate and learn skills that I wanted for myself. Flexible times to start work.

    Cons

    Not much of a career path as far as moving up. Some people in certain departments are not professional. Not easily accessible by public transportation.

    Advice to Management

    Look for opportunities for individuals to better themselves. IE mentor or career paths in certain departments or across the board

  3. Helpful (1)

    "Work Load"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Wellesley Hills, MA
    Current Employee - Analyst in Wellesley Hills, MA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Sun Life full-time

    Pros

    Loads of work to be taken care.

    Cons

    Lot of manual routine work to handle

    Advice to Management

    Motivate Employees by showing growth in career.


  4. Helpful (6)

    "Can't build a career here...don't value employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wellesley Hills, MA
    Former Employee - Anonymous Employee in Wellesley Hills, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sun Life full-time (More than 5 years)

    Pros

    Great place to learn. Great benefits and pay. Work is not hard. Nice people.

    Cons

    All the really talented people have left. No career advancement unless you're in Canada. Talk a lot about diversity, but let great people of color walk out the door.

    Advice to Management

    Wake up to what's really going on.


  5. "Senior Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Boston, MA
    Former Employee - Senior Manager in Boston, MA

    Pros

    Opportunities and life work balance.

    Cons

    Nothing that stood out to want to rate


  6. "cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cook in Miami, FL
    Current Employee - Cook in Miami, FL
    Recommends
    Positive Outlook

    I have been working at Sun Life part-time (Less than a year)

    Pros

    It's a good place to meet new people I love it when you can get along with some of the workers.

    Cons

    Maybe we can get a raise


  7. Helpful (1)

    "HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Wellesley Hills, MA
    Former Employee - Anonymous Employee in Wellesley Hills, MA
    Recommends

    I worked at Sun Life full-time (More than 5 years)

    Pros

    Top technology, lots of learning opportunities, really good people, great all employee incentive plan (balances the more conservative base pay).

    Cons

    SLF US is a subsidiary of SLF Canada- this can make growing your career challenging as some of the learning opportunities at the higher levels are limited to within Canada.

  8. "Assistant Actuarial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Actuarial Analyst in Newton, MA
    Former Employee - Assistant Actuarial Analyst in Newton, MA
    Recommends
    Negative Outlook

    I worked at Sun Life full-time (More than a year)

    Pros

    Very good working environment. Good culture to work in. Colleagues are friendly and easy to work with.

    Cons

    The growth prospect of the company itself in US is not very promising.


  9. Helpful (1)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Norton, MA
    Former Employee - Account Manager in Norton, MA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Sun Life full-time (More than a year)

    Pros

    Work with great people and learn new skills

    Cons

    Company does not value employees. Very hard to advance in your career. The majority of the upper and middle management is not good.


  10. "Sun Life Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hartford, CT
    Former Employee - Anonymous Employee in Hartford, CT
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sun Life full-time (More than 3 years)

    Pros

    Great Company. Excellent Culture, work life home balance.

    Cons

    Do not have any cons


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