Sun West Mortgage Reviews | Glassdoor

Sun West Mortgage Reviews

Updated September 18, 2018
140 reviews

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2.5
StarStarStarStarStar
Rating TrendsRating Trends
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Approve of CEO
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Pavan Agarwal
94 Ratings

140 Employee Reviews

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Pros
  • "None there really are no pros except maybe a free lunch they provide the atmosphere is just to oppressive it is no good" (in 10 reviews)

  • "decent benefits - 401k 1% match, affordable insurances, 2 weeks vacation" (in 3 reviews)

Cons
  • "Metaphorically speaking, they throw you to the wolves with little to no training in their processes and loan conditions" (in 9 reviews)

  • "The employees are great people but upper management cares very little about their employees" (in 8 reviews)

More Pros and Cons

  1. Helpful (1)

    "So many Exaggerations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Processing in Corona, CA
    Current Employee - Processing in Corona, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sun West Mortgage full-time (More than 10 years)

    Pros

    Plenty of room for growth with hard work and a commitment to learning from any mistakes. All the bad reviews are exaggerations but there are rules you must abide by. This place is not for everyone. Only the strong survive.

    Cons

    Need more positive reinforcement for employees so they feel an important part of the company.

    Advice to Management

    Be personable to lower level employees.


  2. "Staff Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Sun West Mortgage full-time

    Pros

    Good for your early career here.

    Cons

    No career ladder. Small accounting department.

  3. "Jr underwriter"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sun West Mortgage full-time

    Pros

    Good location, near freeway and train station and lots of places to eat for lunch.

    Cons

    Stressful and unappreciated work environment


  4. Helpful (1)

    "Poor management and micro management company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collector in Buena Park, CA
    Former Employee - Collector in Buena Park, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sun West Mortgage full-time (Less than a year)

    Pros

    The pay is decent but not enough to deal with the "CONS"

    Cons

    Horrible training and management micro manage goes on like crazy, you will get talked to like a child, not allowed to talk anyone, there basically looking to hire robots. Not the place you want to drive to everyday and definitely not a long term job.

    Advice to Management

    Provide the management further training on people skills and ease up and the micro management. The turn around won't be as high if you make it more of a positive environment.


  5. Helpful (1)

    "Client Relations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sun West Mortgage full-time

    Pros

    Strong company morals and a positive atmosphere! Being with Sun West is like being part of a family which takes care of it's own. Great training on the job and growth opportunities to move up! If I hadn't moved I would have stayed with them forever!!!

    Cons

    I have nothing negative to say.

    Advice to Management

    Keep up the good work!


  6. Helpful (2)

    "Sun West Mortgage Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Corona, CA
    Current Employee - Sales Manager in Corona, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sun West Mortgage full-time (More than 10 years)

    Pros

    This company has proven longevity!

    Cons

    The company is not public!

    Advice to Management

    Keep open the dialog between employee and upper management.


  7. "Underwriter / Collections / Processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Uw in Cerritos, CA
    Former Employee - Senior Uw in Cerritos, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Sun West Mortgage full-time (More than 5 years)

    Pros

    They try not to have you talk to anyone around you, and most people there you wouldn't want to talk with anyway.

    Cons

    Broken company culture, closed off mentality

    Advice to Management

    Good luck

  8. "Rough start- quick finish"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Processor in Corona, CA
    Former Employee - Retail Processor in Corona, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sun West Mortgage full-time (Less than a year)

    Pros

    Great idea behind the setup but execution is somewhat questionable.

    Cons

    Not allowed to talk to anyone during work hours.


  9. "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Los Angeles, CA
    Current Employee - Software Engineer in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sun West Mortgage full-time (Less than a year)

    Pros

    The co-works are friendly. I could learn a lot of mortgage policy and technologies.

    Cons

    The company limit cell phone using and has strict schedule.


  10. Helpful (1)

    "Decent job with decent people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Process Engineer
    Former Employee - Process Engineer
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Sun West Mortgage full-time

    Pros

    Everyone is very professional and friendly

    Cons

    Communication between management and the team is poor and minimal
    The desired product is not clearly defined (granted that it is newly developing)
    Micromanagement is insane
    Discouragement of interaction between employees is very inefficient for engineers

    Advice to Management

    Set aside a time to properly train the engineers who are very expensive to hire. You pay them too much and expect too little. A lot of the time, there is more work that they could be doing if there were proper guidance and teamwork to keep the workflow smooth.


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