SunGard Reviews in New York City, NY | Glassdoor

SunGard New York City Reviews

Updated January 12, 2017
67 reviews

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New York City, NY Area

3.2
Star Star Star Star Star
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SunGard President, CEO and Director Russell P. (Russ) Fradin
Russell P. (Russ) Fradin
13 Ratings

67 Employee Reviews

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Pros
  • I have a nice work-life balance and the overall compensation package is good with a very solid base pay (in 146 reviews)

  • Good benefits and nice work environment (in 59 reviews)

Cons
  • Work life balance not great, lot's of travelling (in 27 reviews)

  • Big Hierarchy to reach in Senior Management Role (in 35 reviews)

More Pros and Cons

  1. "Good place for an experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in New York, NY
    Former Employee - Manager in New York, NY
    Recommends
    Neutral Outlook

    I worked at SunGard full-time (More than 3 years)

    Pros

    Good Client base, variety of experiences

    Cons

    No Training or clarity on communication across teams

    Advice to Management

    Create culture of knowledge share and open stream of communication across teams and vertically within teams


  2. Helpful (1)

    "sungard"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in New York, NY
    Former Employee - Senior Software Engineer in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at SunGard full-time (More than 8 years)

    Pros

    no production support and the work/life balance was good

    Cons

    no raise for a while and also not in manhattan

    Advice to Management

    take care of the employees


  3. "Wealth Mgmt"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Manager in New York, NY
    Former Employee - Relationship Manager in New York, NY
    Recommends
    Positive Outlook

    I worked at SunGard full-time (More than 10 years)

    Pros

    Flexibility in remote work; Large organization operating both in US and Globally, so there is opportunity to move laterally across business lines.

    Cons

    Sales areas continue to grow, but back office teams are kept small - as staff leave/let go/retire, there are minimal replacements hired and so support tends to lag

    Advice to Management

    Beef up staffing at all areas


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  5. "SunGard Grad Scheme"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in New York, NY
    Former Employee - Account Executive in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at SunGard full-time

    Pros

    Great if you want to get into software sales at the highest level

    Cons

    Limited scope of movement around the company

    Advice to Management

    Grads aren't respected enough once out of the grad scheme


  6. "Executive Assistanat"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Assistant in New York, NY
    Former Employee - Executive Assistant in New York, NY
    Approves of CEO

    I worked at SunGard full-time (More than 3 years)

    Pros

    I worked for wonderful managers and many of the employees were hard working, team players.

    Cons

    The office politics and lack of moral due to various reasons.


  7. Helpful (1)

    "The island of misfit toys"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in New York, NY
    Former Employee - Project Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SunGard full-time (More than 3 years)

    Pros

    Unsure really but would suggest that with their many office locations you are afforded physical relocation opportunities if that is your interest.

    Cons

    -Lack of business landscape awareness; competitors constantly improving products whereas SunGard only will improve a product when it has already lost customers to a competitor.
    -Complete resistance to change; "we've always done it this way so that's how we will continue."
    -Oftentimes a complete disconnect by employees as to where their paycheck comes from which is satisfied clients. SunGard needs clients, clients do not need SunGard.

    Advice to Management

    Strive to bring in people that are open and willing to change the environment for the good of the company/clients. Staus quo has hurt SunGard over the years and needs to be shown the door.


  8. Helpful (2)

    "Hello from the other side"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SunGard full-time

    Pros

    They pay money if you work there.
    Supposedly a good place to work if you're in sales, as long as you don't mind having the same fight about your ballooning quota and shrinking territory every year.
    SunGard is no more, now part of FIS

    Cons

    So difficult to get management to compensate high performers at a market rate (experienced this personally and as a manager of a team that outperformed against annual goals).
    Management had a knack for sapping the joy out of work by continually downgrading perks and never ending cost cutting.
    There was management, but no leadership. Lots of talk that doesn't mean anything ("this is a journey"). Lots of management by spreadsheets.
    Group Executives don't fully understand what the business units under them do because SunGard grew by acquiring so many different businesses and then continuously moving them around.

    Advice to Management

    To FIS management: good luck with all that. The previous PE owners acted like a chop shop to extract value out of the business in every way possible, but there are some good people still left.


  9. "Salary"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Parsippany, NJ
    Former Employee - Anonymous Employee in Parsippany, NJ
    Recommends
    Approves of CEO

    I worked at SunGard full-time (More than 10 years)

    Pros

    Good company to work for

    Cons

    only good things to say about Sungard

    Advice to Management

    NA


  10. "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Jersey City, NJ
    Former Employee - Account Manager in Jersey City, NJ
    Doesn't Recommend
    Negative Outlook

    I worked at SunGard full-time (More than 10 years)

    Pros

    Small department was great to work for. Employees are dedicated, friendly, helpful and hardworking. Schedule has been flexible in the past.

    Cons

    Benefits have been lacking for years and so have raises. Outsourcing throughout the firm. Financial Products does not integrate well.

    Advice to Management

    Please stop outsourcing your jobs. Focus on improving your products as opposed to cost cutting to improve bottom line. At a minimum, keep employees salaries in line with inflation.


  11. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Vice President in New York, NY
    Former Employee - Senior Vice President in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at SunGard full-time (More than 10 years)

    Pros

    Management kept everyone in the organization very much informed, benefits were very good, there existed the ability to move to any of the other areas of the organization which there were many

    Cons

    Many, many, many levels of management which sometimes got involved in things that they didnt really know much about. Went to a shared services model specifically for accounting which was a very difficult transition

    Advice to Management

    Listen


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