SunGard Reviews | Glassdoor

SunGard Reviews

Updated July 12, 2017
265 reviews

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4.0
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SunGard President, CEO and Director Russell P. (Russ) Fradin
Russell P. (Russ) Fradin
83 Ratings

265 Employee Reviews

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Pros
  • I have a nice work-life balance and the overall compensation package is good with a very solid base pay (in 149 reviews)

  • Good benefits and nice work environment (in 59 reviews)

Cons
  • Work life balance not great, lot's of travelling (in 27 reviews)

  • Big Hierarchy to reach in Senior Management Role (in 35 reviews)

More Pros and Cons

  1. "You benefit at SunGard if you do the work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Tester in San Mateo, CA
    Current Employee - QA Tester in San Mateo, CA
    No opinion of CEO

    Pros

    As a long tenured employee if SunGard, I have seen many changes over the years. Overall SunGard is a good place to work. For the most part, the management team has taken the time to develop their skills as managers. I receive regular feedback on how I am performing and what I need to do to receive a promotion. The team I work with at SunGard are all solid performers and are always willing to give you a hand if you get stuck. WE have learned to work as a virtual team which includes employees from all over the world.

    Cons

    SunGard needs to establish a formal telecommuting policy so all employees are treated fairly.

    Advice to Management

    Treat all employees farily regardless of location.


  2. "Great company with a major downside."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Junior Consultant in Chicago, IL
    Current Employee - Junior Consultant in Chicago, IL
    Recommends
    Approves of CEO

    Pros

    The flexibility to work from home and from any city is a great advantage. This is huge from a savings point of view as well as to balance work/life balance. The bosses are very supportive and understanding of you and your family situations. This makes it easier to relate and mention any thing to them. The perks are extremely good and the company is very nice in giving whatever is needed without asking questions. The important thing here is the word "asking". This shows that the company knows what an employee needs and therefore reduces severe time and uncomfortable situations.

    Cons

    Professional growth is very limited due to less jobs at the top. I know employees who have worked for almost 5 years in the same position. This is a serious issue as it leads to low morale and hence less productivity.

    Secondly, as we are in a very niche segment, knowledge cannot be transferred to any other company. This is a major hindrance because for any reason if someone wants to leave, getting a job makes it extremely difficult.

    Thirdly, training provided is very limited as everyone is extremely busy. all new employees are expected to jump in and learn on the job.

    Advice to Management

    Please create a system for promoting employees and setup milestones if needed.

  3. "Fragmented consulting practice"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in New York, NY
    Former Employee - Analyst in New York, NY
    No opinion of CEO

    Pros

    The unit I worked in had lots of bright people who cared a lot about their work- but started to slide downhill soon after I joined. People were more than willing to lend a hand and teach, and quite fun to be around.

    Cons

    Attrition was significant during the time I was there. People (including myself) left for greener pastures, on the whole, so I've got to think that the Sungard experience was solid as a stepping stone.

    The company, during my time there and as far as I could see, was an amalgam of separate, small business units who didn't communicate much even though they worked on similar things.

    Advice to Management

    Paying below-market wage contributed to attrition, as did a promotion/bonus system that was not transparent. Since I've left, I think progress has been made in the business unit I was with towards working with other parts of the firm.


  4. Helpful (1)

    "Application Support at SunGard"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Support in New York, NY
    Current Employee - Applications Support in New York, NY
    Recommends
    Approves of CEO

    Pros

    Large well-established company with a good reputation, yet has a small-company feel since the company consists of a large number of small business units. Good work atmosphere, diverse workforce, many talented co-workers, interesting products and projects. Strong vision at the executive management level.

    Cons

    It can be difficult to gain visibility with management above your immediate supervisor since the organization tends to be very hierarchical. Not easy to learn about opportunities in other business units since each unit is self-contained.

    Advice to Management

    Find a way of sharing information and job opportunities across business units; provide a way of rotating people into other assignments across business units to increase retention and cross-fertilization.


  5. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Lombard, IL
    Current Employee - Business Analyst in Lombard, IL
    Recommends
    No opinion of CEO

    Pros

    It is good environment, Good team, good people to work with. Location is great as well. Amazing and smart people to work with.

    Cons

    I cannot say anythign bad about Sungard. There are no cons. Everyone is willing to help and work in a group environment

    Advice to Management

    There are no advices to make. Do not see managements at all. Especially the senoir management who is mostly offsite


  6. Helpful (1)

    "Wow"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solution Architect in Charlotte, NC
    Former Employee - Solution Architect in Charlotte, NC
    Recommends
    No opinion of CEO

    Pros

    SunGard is at times an amazing place to work, and then you get the other extreme where you want to just shake your head in astonishment at some decisions. More often that not, you get an opportunity to work in an international setting and those Sungard colleagues sitting across from you are smarter than you, more experienced than you, and knows everything about you before you even sat down. Then you recognize how cool and down to earth almost everybody is and you get on with it. You always learn something new everyday.

    Cons

    I'll list in no particular order:
    1)Its huge - 23,000 employees around the world.
    2)Its fragmented - Very large segments all vying for the attention and budget/compensation dollars. 3)There's a reorg every year - new managers every year, new expectations.
    4)Very top heavy
    5)BS routine about "titles don't really matter" - really?

    Advice to Management

    You've got really great people working at SunGard. They are a dedicated and professional bunch. Take care of them and they will take care of you.


  7. Helpful (1)

    "well rounded place to work at."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Lombard, IL
    Current Employee - Project Manager in Lombard, IL
    Recommends
    No opinion of CEO

    Pros

    market postion adn strength. profitablity

    Cons

    low bonus structure and low anual raises.

    Advice to Management

    fight to retain good employess

  8. Helpful (3)

    "20+ years going from $50 million to $5 billion in revenue translated to fun, challenges, rewards & some disappointments."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wayne, PA
    Former Employee - Anonymous Employee in Wayne, PA
    Recommends
    No opinion of CEO

    Pros

    For many, SunGard was a start up that grew up and matured, so being a part of that was just incredibly rewarding and gave many an opportunity to flourish in an controlled entrepreneurial environment.

    Cons

    At a macro level, the pros also became challenges and as the Company matured the entrenched management struggled to keep up and adapt. At a micro level, the single largest deficiency is in the area of formal employee training/career development..

    Advice to Management

    Get rid of the silos and introduce substantive training/career development, especially management training. The best developer, sales person, customer service rep or accountant does not necessarily make the best manager.


  9. Helpful (1)

    "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    No opinion of CEO

    Pros

    Great company for career development with great management to help guide you

    Cons

    Conflicting personalites can make it a frustrating environment and there are HR issues.


  10. Helpful (1)

    "Dynamic business. Reshuffling of senior management may improve the general attitude."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Approves of CEO

    Pros

    Great co-workers
    Extremely competent personnel
    Excellent learning environment

    Cons

    Somewhat dissjointed collaboration between the divisions.
    Sometimes unclear direction from senior management.

    Advice to Management

    Provide a more frank, frequent and integrated method of communicating up and down the management chain.


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