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SunGard Reviews

75 reviews

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SunGard President, CEO and Director Russell P. (Russ) Fradin
Russell P. (Russ) Fradin
19 Ratings

75 Employee Reviews

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Pros
  • I have a nice work-life balance and the overall compensation package is good with a very solid base pay (in 147 reviews)

  • Good benefits and nice work environment (in 59 reviews)

Cons
  • Work life balance not great, lot's of travelling (in 27 reviews)

  • Big Hierarchy to reach in Senior Management Role (in 35 reviews)

More Pros and Cons

  1. "Bad Experience, my own learning degraded, gained nothing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at SunGard full-time (More than 3 years)

    Pros

    I worked at SunGard full-time for 3 years.

    Company overall is very good with good policies but what matters is which BU and product you will join.

    "People leave managers and not companies", I think this is the most suitable line here.

    SunGard is a good with employee friendly policies. But what will you do with the company policies if your work is not good, if your leads and managers are not good.

    Cons

    Business Units like Corporate Liquidity and Energy are pathetic and avoid going there completely.

    Particulary in Corporate Liquidity, dont go in TRAX product. People are not good, they are sitting there for years and do as they want in projects (Because of them I left SunGard(FIS)).

    Learning wise, its a big no. You only do configuration stuff, actual development is happening in Belgium.

    People in Belgium treats you as a labourer and only give configuration stuff, they consider people in India least talented to write good code.

    No onsite opportunities.

    You will get good hike during joining but after joining dont expect much raise.

    Advice to Management

    Change the management and leads. Because of them, people are leaving. Hire good people managers from outside and bring fresh leads who can think out of the box.
    Also bring some coding work also apart from configuration stuff.
    Advice BU people in Europe to treat Indian employees with respect.


  2. "Sales role"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in London, England (UK)
    Former Employee - Sales Executive in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nice people...OK products but frequent restructuring (people being let go...) made it a not very nice environment.

    Cons

    FIS takeover is making things very difficult, solutions were overpriced and lower quality than some of the other competitors' offerings, therefore nearly impossible to sell. Legal negotiations were also extremely difficult and often left with sales.

    If anyone is looking for a long career then look elswhere, Sungard won't be it.

    Advice to Management

    Invest more in products, more SAAS solutions. Less software upgrades but done at a much better quality

  3. Helpful (2)

    "Don't be fooled by whats on paper"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at SunGard (More than 3 years)

    Pros

    Big company which helps to bolster your CV
    Ability to work with Teams all around the world
    Lots of potential to increase skills with training
    Mainly Friendly employees, but the social atmosphere died many years ago.

    Cons

    Certain managers use bully tactics to get Tasks/Projects completed, no respect for their employees, they just see the target.

    Unreasonable level of distrust for employees

    Doesn't care about employee retention which leads to the constant need for recruitment due to lack of motivation/engagement within the team. Employees know this. Management still treats them as if they are stupid.

    Unpaid overtime is a must if you want to complete the long list of jobs that you are given. No overtime = Failed deadline.

    Management structure as a whole has many layers and should be cut down in places.

    The effort taken on objectives and tasks are not fairly acknowledged when it comes to appraisal/bonuses. Everyone has to become a salesman to get themselves anywhere.

    Progression within the department is limited and any role that does come up is frequently miss-sold / responsibilities lied about/omitted. Or Budget is cut due to tight restrictions/freeze.

    Motivation to perform comes in fits and spurts but is quickly killed when mundane tasks that should be the responsibilities of other departments are forced upon you.

    Ever decreasing staff due to redundancy in team means more workload for everyone else with hardly any pushback.

    Advice to Management

    Stop treating staff like tools to get the job done, show them them some respect, some freedom and eventually they will repay you in kind.

    Stop setting deadlines upon deadlines, having meetings upon meetings to discuss the deadlines. And start being reasonable with your employees.

    For example, if your not willing to do a task yourself maybe the question should be asked of your staff.

    and fairly weigh up what any one person can do at a time. compensate that person properly for the work that they have achieved.

    Oh and some Team Building every once in a while wouldn't go amiss.


  4. Helpful (4)

    "Work job of my career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Houston, TX
    Former Employee - Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SunGard full-time (More than 3 years)

    Pros

    Location - DT, It's a paycheck

    Cons

    IF you are seeking an atmosphere of low morale, low pay increases and horrible upper management, this is the place for you. The management is rude, at times nasty, to the employees and never listens to anything you say. The backstabbing is constant and you will be thrown under the bus at every turn. The software is faulty and project management takes no responsibility. The name FIS is being used because Sungard has such a bad reputation in the industry. They training is minimal and most of the office is from India. Wish I could leave the 3 years working there off of my resume'! Worst place I've ever worked in my life.RUN!!

    Advice to Management

    Get rid of the upper management. It's a cancer you can't afford.


  5. "Worst Company to work with"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Engineer - Systems in Pune (India)
    Former Employee - Senior Engineer - Systems in Pune (India)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SunGard (More than 5 years)

    Pros

    If you are being hired as manager and you take money from employee you will be promoted.
    Doesn't matter what concrete evidence is put to HR against bribery and harassment, No action is taken again Managers.

    Cons

    Managers ask money against onsite.
    Managers harasses employee.
    Managers don't give the due appraisal and variable payout once u resign.
    Manager threatens employee in name of their relation with Management.


  6. Helpful (3)

    "dishonest, unprofessional, discriminatory, unlawful employment practices"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chico, CA
    Former Employee - Anonymous Employee in Chico, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at SunGard full-time (More than 3 years)

    Pros

    It is interesting work and some of the co-workers were wonderful people.

    Cons

    They will fire soon-to-be parents as adoption or birth nears and make up stories about why they were fired. They will not adhere to FMLA requests. They also do not adhere to reasonable accommodation plans and bully vulnerable employees into signing false appraisals and evaluations.

    They do not allow the employee to add their own statements to write-ups that might refute what the manager/supervisor is reporting and refuse to check computer logs to verify computer use.

    When records are requested after leaving, they conveniently leave out any reference to your disabilities or the fact that you had a reasonable accommodation plan. They falsify records and performance appraisals.

    There is also a major issue with discrimination against males at their Chico, CA office. Apparently we aren't allowed to take time off to care for our families, that's what wives are for.

    Advice to Management

    Hire supervisors with higher quality morals and ethics. Preferably someone with managerial experience who is actually willing to take the time to train employees. Educate your HR staff about ADA and FMLA.


  7. "Could be a great place but such a mic mac..and if you are on the wrong solution forget it!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in London, England (UK)
    Former Employee - Sales in London, England (UK)
    Doesn't Recommend
    Negative Outlook

    Pros

    Benefits of a large company
    Gym in the building
    Flexibility to work from home

    Cons

    Political
    If you are on the wrong solution, its really bad and no potential
    Hard to move internally

    Advice to Management

    Be more transparent and flexible to move people and train people to other products if this doesnt work in a department

  8. Helpful (2)

    "Bad Jobs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Birmingham, AL
    Former Employee - Anonymous Employee in Birmingham, AL
    Doesn't Recommend
    Negative Outlook

    Pros

    Great Benefits and Great Co-Workers

    Cons

    Management and HR are awful at there jobs

    Advice to Management

    listen to the employees and if it is not broke then don't fix it.


  9. Helpful (1)

    "The island of misfit toys"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in New York, NY
    Former Employee - Project Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SunGard full-time (More than 3 years)

    Pros

    Unsure really but would suggest that with their many office locations you are afforded physical relocation opportunities if that is your interest.

    Cons

    -Lack of business landscape awareness; competitors constantly improving products whereas SunGard only will improve a product when it has already lost customers to a competitor.
    -Complete resistance to change; "we've always done it this way so that's how we will continue."
    -Oftentimes a complete disconnect by employees as to where their paycheck comes from which is satisfied clients. SunGard needs clients, clients do not need SunGard.

    Advice to Management

    Strive to bring in people that are open and willing to change the environment for the good of the company/clients. Staus quo has hurt SunGard over the years and needs to be shown the door.


  10. Helpful (2)

    "Hello from the other side"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SunGard full-time

    Pros

    They pay money if you work there.
    Supposedly a good place to work if you're in sales, as long as you don't mind having the same fight about your ballooning quota and shrinking territory every year.
    SunGard is no more, now part of FIS

    Cons

    So difficult to get management to compensate high performers at a market rate (experienced this personally and as a manager of a team that outperformed against annual goals).
    Management had a knack for sapping the joy out of work by continually downgrading perks and never ending cost cutting.
    There was management, but no leadership. Lots of talk that doesn't mean anything ("this is a journey"). Lots of management by spreadsheets.
    Group Executives don't fully understand what the business units under them do because SunGard grew by acquiring so many different businesses and then continuously moving them around.

    Advice to Management

    To FIS management: good luck with all that. The previous PE owners acted like a chop shop to extract value out of the business in every way possible, but there are some good people still left.


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