SunGard Reviews | Glassdoor

SunGard Reviews

Updated June 21, 2017
867 reviews

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Full-time Part-time

3.3
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SunGard President, CEO and Director Russell P. (Russ) Fradin
Russell P. (Russ) Fradin
216 Ratings

867 Employee Reviews

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Pros
  • I have a nice work-life balance and the overall compensation package is good with a very solid base pay (in 148 reviews)

  • Good benefits and nice work environment (in 59 reviews)

Cons
  • Work life balance not great, lot's of travelling (in 27 reviews)

  • Big Hierarchy to reach in Senior Management Role (in 35 reviews)

More Pros and Cons

  1. Helpful (1)

    "Less pay great people."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center in Lombard, IL
    Current Employee - Call Center in Lombard, IL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The people, non-management co-workers. The co-workers are very professional and a joy to work with. Each department has great employees that work well together but with tools that are inadaquate to perform their job functions.

    Cons

    Upper management (SVP level) is only concern with the bottom line and that is to get the money in and keep it in. No raise is higher than 4% each year and is seldom given to the staff that deserves it. In most cases the management rather have you get the product out without understanding the full concept of each product. There is a revolving door at Sungard.

    Advice to Management

    Listen to your managers, don't over work your workers. Let go of products that are not producing properly and improve on those that have made money for SunGard.


  2. "A Great Place to Achieve Anything, but Needs Coherancy"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Boston, MA
    Current Employee - Senior Business Analyst in Boston, MA
    Approves of CEO

    Pros

    SunGard encourages its employees to be entrepreneurial. This creates many opportunities within the company, you just need to be savvy enough to take them!

    Cons

    SunGard is very decentralized with "silos" of individual companies, most of them retained through acquisitions. This leads to a very disorganized central management and makes it very difficult to get aggregated information that applies to the company as a whole. Since the purchase by Silver Lake Partners, this has slowly changed somewhat, but it is still very difficult to find a centralized repository for any information. In addition, due to acquisitions, benefits are very disparate between divisions and often between employees within the same division, depending on when their unit was acquired.

    Advice to Management

    Senior management needs to be more engaged with their employees. It's very difficult for those of us in the trenches, so to speak, to achieve a "big picture" view of what's going on. The separation and unavailability of information between units makes it difficult to understand how things ought to be working or why things are working the way they are.

  3. Helpful (1)

    "DO NOT MEET EMPLOYEE EXPECTATIONS"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - N/A in San Mateo, CA
    Current Employee - N/A in San Mateo, CA
    Doesn't Recommend

    Pros

    PAY MY BILLS, FLEXIBLE SCHEDULE

    Cons

    NO BONUSES, NO PROFIT SHARING, NO CAREER PATH, LESS BENEFITS EVERY YEAR, UNFAIRNESS

    Advice to Management

    INTER PERSONAL TRAINING, MANAGEMENT TRAINING.


  4. Helpful (1)

    "Don't work in the San Mateo office"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Mateo, CA
    Current Employee - Anonymous Employee in San Mateo, CA
    Doesn't Recommend

    Pros

    Sungard Shareholder Services offers flexible work hours. Employees can start from 6:00 am to 10:00. Sungard also allows employees to telecommute once a week.

    Cons

    No Bonus Program for employees.
    There is no career growth and development growth in the San Mateo office. Basically these are dead end jobs. If you work in the San Mateo office, don't expect a promotion. Promotions/awards are generally given to people in the Kansas City office. Each year Sungard takes away some type of benefit from the employees.

    Advice to Management

    Treat both the San Mateo and Kansas City office equally. San Mateo contributes just as much as the Kansas City office and yet the recognition is all done in Kansas City. The San Mateo offices is treated like a step child. Employees work hard all year long and they get a low budget Holiday party.


  5. Helpful (1)

    "Life after buyout - same problems plus a few more"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago Heights, IL
    Current Employee - Anonymous Employee in Chicago Heights, IL
    Doesn't Recommend
    No opinion of CEO

    Pros

    exposure to technology and the financial industry

    Cons

    Little integration between segments, poor communication between products, disincentive to produce solutions rather than separate products thanks to individual product revenue targets. Private ownership (and the large financing behind it) have made short term cost-cutting and revenue generation more important than long term strategic growth.

    Advice to Management

    It takes more than window dressing and big talk to integrate 100s of products. As long as individual GMs/Presidents of each product have their own revenue targets, integration and common services will always be a distant second in importance. Most employees have to be holding their breath and hoping for the public listing of SunGard or the sell off of individual business units.


  6. Helpful (1)

    "Aquisiton growth company, but needs great improvement"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Toronto, ON (Canada)
    Current Employee - Business Analyst in Toronto, ON (Canada)
    No opinion of CEO

    Pros

    There are several locations if you are interested in moving (mostly in the US, but globally as well). In addition there are several 'areas of interest' within the company (Insurance, Disaster Recover, Education) and it is a large so there are lots of opportunities available.
    The benefits are decent, with company contribution to group RRSP, Employee Assistance Program in addition to Health/Medical & Dental.

    Cons

    Sungard grows by buying smaller companies - yet they don't seem to be very proficient at it. Back office changes are chaotic and unpredicatable, and communication is contradictory from one week to the next.
    Incorrect first of the year payout, lack of ability to bring integrated staff into the online pay stub processing (the manual work around for paper copies leaves MUCH to be desired), conflicting/confusing travel coverage [for those employees that are consultants to clients]. Very disappointing for a company that grows by aquistion.

    Advice to Management

    Document aquisition processes & adhere to them. Have at least one 'specialist' (project/program manager) to oversee integration with milestones, targets etc to make sure that there is a single point of information flow.


  7. "Flexible work schedule"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Mateo, CA
    Current Employee - Anonymous Employee in San Mateo, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Flexible work schedule and Telecommute available once a week.

    Cons

    No bonus program. No career or development growth in the San Mateo office.
    Lack of respect for the employees at the San Mateo office. Promotions and awards are given to the employees from the Kansas City Office. Benefits are reduced each year since the buyout.

    Advice to Management

    Senior Management should recognize that the San Mateo office contributes just as much as the Kansas City office. When Senior Management visits the San Mateo office, they should have the common courtsey to acknowledge the employees when they pass them in the hall.

  8. Helpful (1)

    "Good for experience, but for the long haul may not be the best choice."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    No opinion of CEO

    Pros

    Seem to explore new ideas and technologies which allow growth for the company. They seem like a family oriented company, when it is in there best interest. Pretty fair when it comes to time off and working from home.

    Cons

    You just never know when you are going to get laid off as they have been going through a rough time. Seems like a clear cut line in the sand with respect to the old product and new product. Seems like two groups within Sungard trying to achieve the same goal. No unity. Lots of miscommunication and people just don't share responsibilities.

    Advice to Management

    Just tell the truth and don't beat around the bush. You would gain more of our respect if you just told us how it is.


  9. Helpful (1)

    "Consulting sweat shop with 100% travel."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Senior Consultant in Dallas, TX
    Current Employee - Lead Senior Consultant in Dallas, TX

    Pros

    Some good technical people and energy industry focus. Perks like frequent flyer miles, hotel points and per diems. Lots of dinner parties and nights out on the town boozing at the companies expense.

    Cons

    Sweat shop. Extreme and sustained pressure to get projects done for the client even when client keeps moving the target. Poor recruiting process. If a new recruit is overly confident and has worked at a big name company management will believe every word.

    Advice to Management

    Don't push employees so hard.


  10. "You benefit at SunGard if you do the work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Tester in San Mateo, CA
    Current Employee - QA Tester in San Mateo, CA
    No opinion of CEO

    Pros

    As a long tenured employee if SunGard, I have seen many changes over the years. Overall SunGard is a good place to work. For the most part, the management team has taken the time to develop their skills as managers. I receive regular feedback on how I am performing and what I need to do to receive a promotion. The team I work with at SunGard are all solid performers and are always willing to give you a hand if you get stuck. WE have learned to work as a virtual team which includes employees from all over the world.

    Cons

    SunGard needs to establish a formal telecommuting policy so all employees are treated fairly.

    Advice to Management

    Treat all employees farily regardless of location.


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