SunGard Reviews | Glassdoor

SunGard Reviews

Updated May 24, 2017
865 reviews

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Full-time Part-time

865 Employee Reviews

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Pros
  • I have a nice work-life balance and the overall compensation package is good with a very solid base pay (in 146 reviews)

  • Good benefits and nice work environment (in 59 reviews)

Cons
  • Work life balance not great, lot's of travelling (in 27 reviews)

  • Big Hierarchy to reach in Senior Management Role (in 35 reviews)

More Pros and Cons

  1. Helpful (4)

    "Run, don't walk"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recovery Specialist in Philadelphia, PA
    Former Employee - Recovery Specialist in Philadelphia, PA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Employees are paid fairly
    Good exposure to latest technology

    Cons

    Upper management treats the service business as if it were a manufacturing company.
    Failing business model (Recovery-side) with continual re-organizations and downsizing.
    Unhealthy atmosphere which has created a miserable work force.
    The new business model's aim is to create a jack-of-all trades technician (+customer service specialist) that will destroy the one strength that the company had - depth of knowledge and talent.
    Insane increase of the number of team meetings - 33% of your time is spent in a meeting rather than in front of the customer.


  2. Helpful (3)

    "Good for Grad's"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Birmingham, AL
    Former Employee - Anonymous Employee in Birmingham, AL
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good experience for college graduates or those wanting to learn a new job in an IT environment.
    Good introduction to other industries

    Cons

    No advancement opportunities
    Not family friendly
    Management has no experience; nothing is consistent
    Reviews are done once a year; employees fill out reviews and then management hits a button. HR never reviewes the reviews for issues or concerns of employee


  3. Helpful (2)

    "Company is dysfunctional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Senior Consultant in New York, NY
    Current Employee - Lead Senior Consultant in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SunGard full-time (More than 10 years)

    Pros

    SunGard provides free snacks, soda, coffee and water. Most prisoners are grateful for this.

    Cons

    Management is more concerned with cutting expenses than increasing revenue.

    Advice to Management

    Get out of the way and let those who understand the business do the work needed to increase revenue. Don't just pay lip service to customer retention, product quality and employee satisfaction.


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  5. Helpful (4)

    "Dont walk! Run! from this place unless you are broke and badly in need of a job."

    Star Star Star Star Star
    Former Employee - Engineer in Lombard, IL
    Former Employee - Engineer in Lombard, IL

    I worked at SunGard full-time (Less than a year)

    Pros

    Money is OK, in this economy. Free coffee and pop. LOL

    Cons

    Clueless managment, chaotic environment, too many Severity 1 issues because of incompetent development and engineering people. Trouble written all over the place. Too many brown nosers trying to get ahead, morons really, who think they are far more superior than you are only because they've been here for 2+ year. THis place is bad! it will bring your career to halt. I've seen and heard of too many people come and go in the short time i spend there. Another thing to remember is that they will give you such a pretty picture during interview so ASK questions, clarify and observe what you will be getting yourself into, constant stress and arogant people. If you are ok with that then by all means, its a job, nothing more.

    Advice to Management

    Appreciate the very few talented few and get rid of your typical brown noser types, especially ones who got nothing better to do than create useless reports for you and "run" idiotic meetings for you.


  6. Helpful (3)

    "Think twice before joining this company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at SunGard full-time (More than a year)

    Pros

    The benefit package is competitive and they have a very good 401K. Co workers are friendly and there is always plenty of work to be done.

    Cons

    Lack of flexibility
    No communication
    Constant reorganization
    The environment feels more like that of a kindergarten than an office, employees treated like children, scolded for various actions, like that of a child
    Workload distribution is uneven, many have nothing to do while a few select employees have more to do than they can complete in an eight hour day
    Overtime is encouraged and admired, hours worked are broadcasted by many as an accomplishment, it almost feels like a competition on who can work the most

    Advice to Management

    Treat those that work hard with respect and remove those that do not
    Communicate better with employees
    Realize that some who log in long hours are milking the system and stretching out their responsibilities. This is partially in response to low to no raise etc.
    Provide a career path
    Stop trying to pacify employees with hollow remarks on how management is taking steps to improve morale, we are smarter than that and it sounds ridiculous. We know change will never happen, its the Sungard way.
    Odd behaviors are overlooked and almost encouraged.


  7. Helpful (2)

    "Awful Professional Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SunGard full-time

    Pros

    Ability to network and find opportunities in other companies.

    Cons

    Management, management, management. Inexperienced management with no concern for the growth of their employees. Stale management that are all very comfortable in their present positions, with no desire to learn, grow, or advance professionally. This unfortunately does not allow the people that they manage to grow and results in forcing the smarter, harder working, more motivated talent right out of the company. This is rampant in the Sungard VPM segment of the business. In addition, all focus is on billable hours. The core of the company is like a bad car dealership, caring only about sales and nothing else.

    Advice to Management

    Change. A comprehensive change in management is desparately needed if there is any hope of being successful and competitive in the future.


  8. Helpful (2)

    "Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Boston, MA
    Current Employee - Consultant in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at SunGard full-time (Less than a year)

    Pros

    good jumping board to move up

    Cons

    horrible management, no career advancement

    Advice to Management

    be smart about people management


  9. Helpful (1)

    "Needs to value employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Birmingham, AL
    Former Employee - Marketing in Birmingham, AL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at SunGard full-time (More than a year)

    Pros

    My initial salary was higher than I expected and I enjoyed most of the people that I worked with every day

    Cons

    no training, general lack of concern and accountability, high-level execs totally out of touch with the employees, so big that the general feel of "it's not my problem" is quite rampant

    Advice to Management

    the only reason that many employees still work at SG is because they need a paycheck. that is a terrible place for a company to be.


  10. Helpful (2)

    "If you consider yourself a professional in your field, stay away."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at SunGard full-time (More than 10 years)

    Pros

    Coworkers were great. Clients were terrific to work with and provided interesting business challenges.

    Cons

    Management is the worst I've ever seen, from mid level to the business unit VPs. They have no experience in solving problems, very poor negotiation skills and deplorable people skills. Managers are petty and childish. There is too much micromanagement which squashes creativity and innovation. Promotions are based on 'old boy' cliques and friendships. Actual skill, experience and results are not part of the equation. Turnover of skilled employees is high, while employees with lesser skill and experience remain and are expected to solve complex problems with no direction from management or documented processes to reference.

    Advice to Management

    Real change and progress won't occur until significant management changes are made. Middle managers need to be evaluated on their ability to retain employees as well as providing direction, processes and procedures for their teams. If a manager cannot meet these kind of minimal standards,, they should not be in the position. Stop promoting your friends.


  11. "This company is alright to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Co-workers are very loyal to the company

    Cons

    Compensation is below market value


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