SunTrust Mortgage Reviews | Glassdoor

SunTrust Mortgage Reviews

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Found 234 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
60%
Recommend to a Friend
81%
Approve of CEO
SunTrust Mortgage CEO Jerome T. Lienhard
Jerome T. Lienhard
80 Ratings
Pros
Cons
More Pros and Cons
  1. Cross Sales

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbia, MD
    Recommends
    Positive Outlook

    I worked at SunTrust Mortgage full-time for more than 2 years

    Pros

    No manager on site to micromanage

    Cons

    There are no cons at this company

    Advice to Management

    Keep doing what your doing

  2. Loan Officer

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richmond, VA

    I have been working at SunTrust Mortgage full-time for more than a year

    Pros

    Great company to work for

    Cons

    Seasonal, interest rates and property availability can affect production

  3. Analyst

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at SunTrust Mortgage full-time

      Pros

      Benefits, stable, competitive wages, good people.

      Cons

      Nothing significant cons to report.

    • Contact center rep

      StarStarStarStarStar
      • Overall
      • Compensation and Benefits
      Current Employee - Anonymous Employee 
      Doesn't Recommend

      I have been working at SunTrust Mortgage full-time

      Pros

      Pay check is pretty decent

      Cons

      Have to push heavy sales

    • Good Company

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at SunTrust Mortgage full-time

      Pros

      Play the Politics & Work hard

      Cons

      Slow to Promote When You Are Doing A Great Job

      Advice to Management

      None

    • No complaints

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Loan Processor III 
      Recommends
      Approves of CEO

      I have been working at SunTrust Mortgage full-time for more than 9 years

      Pros

      Salary, health plan, mounthly incentive, training classess

      Cons

      Favoritism from Supervisor occurs often

    • Systems Analyst

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Systems Analyst in Henrico, VA

      I worked at SunTrust Mortgage for more than 2 years

      Pros

      Very nice company to work with

      Cons

      No work from home/ flexibility

    • Interesting place

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at SunTrust Mortgage full-time

      Pros

      I worked here years ago and left because it was very disorganized, but my last stint was much more positive and I got to learn a lot.

      Cons

      Layoffs are always happening, but they could people shift and be more nimble.

    • Loan support specialist

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Loan Support Specialist in Orlando, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at SunTrust Mortgage full-time for more than 6 years

      Pros

      Excellent company to work for. Managers have always encouraged upward growth. Corporate perks are great.

      Cons

      One of my bad experiences happened while I was on maturity leave ; payroll was a huge hassle.

    • Loan Support Specialist

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at SunTrust Mortgage full-time

        Pros

        Great co-workers and accessibility to management

        Cons

        Unorganized, low office moral, and lack of investment in the happiness of employees.

        Advice to Management

        invest in your employees and offer more hands-on training

      Found 234 reviews