SunTrust Reviews in Nashville, TN | Glassdoor

SunTrust Nashville Reviews

Updated November 15, 2017
40 reviews

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Nashville, TN Area

2.0
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SunTrust President and CEO William H. (Bill) Rogers Jr.
William H. (Bill) Rogers Jr.
12 Ratings

40 Employee Reviews

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Pros
Cons
  • Work-Life Balance (Team Dependent); technology should be more advanced for a corporation this size (in 55 reviews)

  • Lack of leadership with upper management on the campus level (in 100 reviews)

More Pros and Cons

  1. "Challenging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Center Manager in Nashville, TN
    Former Employee - Financial Center Manager in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at SunTrust full-time (More than a year)

    Pros

    One of the market leaders in Nashville. Competitive products and good pricing provided to clients. Very competitive with the major banks in the area.

    Cons

    There is an overriding micromanagement environment. There is very little freedom to incorporate natural ability and experience. The pay scale is low compared to comparable jobs with competitors and the constant turnover and questionable personnel moves make consistent performance a challenge. Thin staffing also contributed to the turnover. Complete staff turnover within a calendar year.

    Advice to Management

    Less threats and more consistent messaging.


  2. Helpful (1)

    "Generic Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Nashville, TN
    Current Employee - Personal Banker in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SunTrust full-time (Less than a year)

    Pros

    Great Team... Great Checking/Credit Card Products!

    Cons

    Management likes to look busy with their branch visits, but what value do they really bring to the bank. Where is the career aspect of this bank?

    Advice to Management

    Get a clue! Having the local Nashville CEO post in a business publication that the retention rate was of no concern is the worst thing you could do for people looking for a career.

  3. "Could have been better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Analyst in Nashville, TN
    Former Employee - Operations Analyst in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SunTrust full-time (More than 5 years)

    Pros

    Teaches you about corporate America

    Cons

    Micro managed
    Very low pay

    Advice to Management

    Trust your employees and pay them what they are worth


  4. "Customer Service Representative II"

    StarStarStarStarStar
    Former Employee - Customer Service Representative in Nashville, TN
    Former Employee - Customer Service Representative in Nashville, TN

    I worked at SunTrust full-time (More than 3 years)

    Pros

    Benefits, Training, Celebrations, special occasions, Department Game Day

    Cons

    Disrespect, All customer service representative are required to sell bank products for raises. Seniority is not used for promotions.

    Advice to Management

    IDK


  5. Helpful (1)

    "I learned a lot about the banking industry."

    StarStarStarStarStar
    Former Employee - Loan Servicing Specialist in Nashville, TN
    Former Employee - Loan Servicing Specialist in Nashville, TN
    Disapproves of CEO

    I worked at SunTrust full-time (More than 10 years)

    Pros

    I enjoyed working with my teammates. We were like a family. I always had great immediate managers.

    Cons

    As the years progressed there was too much mismanagement going on in the upper levels. This caused the turn over rate to jump significantly.


  6. "Advisory position"

    StarStarStarStarStar
    Current Employee - Advisor in Nashville, TN
    Current Employee - Advisor in Nashville, TN

    Pros

    This is a great learning experience in the banking and investing business. It's high paced with plenty of opportunity. There isn't long hours. It's solid banking hours. Due to the size of the company, there is opportunity to work in different areas.

    Cons

    It's a typical corporate company. There can be significant changes with very little notice. Management can seem distant and out of touch.


  7. "It felt like an unrewarding volunteer job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Universal Banker in Franklin, TN
    Former Employee - Universal Banker in Franklin, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at SunTrust full-time (Less than a year)

    Pros

    Nice people to work with.

    Cons

    Very low pay for your duties.
    Also,hours are all over the place.
    From an 8-6:15 schedule, you only get one half hour break the entire day!

    Advice to Management

    Raise the pay for the area and job descriptions.

  8. "SALES"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN

    I have been working at SunTrust (More than a year)

    Pros

    When you see people actually succeed with their finances it's great!

    Cons

    It's a lot of sales. On both sides of the business.


  9. "HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Specialist in Nashville, TN
    Current Employee - Human Resources Specialist in Nashville, TN
    Recommends
    Positive Outlook

    I have been working at SunTrust (More than 5 years)

    Pros

    Great Support in development opportunities

    Cons

    NA/ None at this time.


  10. "Premier Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Nashville, TN
    Former Employee - Anonymous Employee in Nashville, TN
    Recommends
    Positive Outlook

    I worked at SunTrust full-time (More than a year)

    Pros

    Decent Salary, Good People, Plenty of opportunity for business

    Cons

    Work out of bank branch


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