SunTrust Reviews | Glassdoor

SunTrust Reviews

Updated November 22, 2017
2,001 reviews

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3.0
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SunTrust President and CEO William H. (Bill) Rogers Jr.
William H. (Bill) Rogers Jr.
776 Ratings

2,001 Employee Reviews

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Pros
Cons
  • Work-Life Balance (Team Dependent); technology should be more advanced for a corporation this size (in 54 reviews)

  • Lack of leadership with upper management on the campus level (in 99 reviews)

More Pros and Cons

  1. "Personal Banker 4"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SunTrust full-time

    Pros

    Great benefits and company culture.

    Cons

    Tough sales goals and requirements to be successful.

    Advice to Management

    Reduce the sales quotas or increase incentives.


  2. Helpful (1)

    "Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at SunTrust full-time

    Pros

    A great start to begin your career.

    Cons

    The pressure to sale is intense.

    Advice to Management

    Should manage the team to individual strengths.

  3. "Decent company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager
    Current Employee - Branch Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at SunTrust full-time (More than a year)

    Pros

    Decent mobility and ability to be promoted. Good consumer banking products, making it easy to recommend products to clients. Upper management shows concern towards employees having proper work/life balance.

    Cons

    Health and other benefits are not as strong as other banks.


  4. "A Great Company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Universal Banker in Greensboro, NC
    Current Employee - Universal Banker in Greensboro, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at SunTrust full-time (Less than a year)

    Pros

    If you are looking for work life balance Suntrust is the company for you. Nice and Friendly staff. Always opportunities to get promoted. Suntrust really cares about their employees.

    Cons

    The sales goals can be too high depending on which location you work at. because foot traffic can be extremely low at some branches. Outdated software when it comes to outbound reaching.

    Advice to Management

    If someone wants to go into management they should start from the bottom and work their way up so they can learn the ends and out of the business and running a branch. Suntrust should consider an management training program.


  5. "Bank Support Specialist (Client First Solutions)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Support Specialist in Cookeville, TN
    Current Employee - Bank Support Specialist in Cookeville, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at SunTrust full-time (Less than a year)

    Pros

    SunTrust truly cares about their employees, unlike some other companies I have worked for. My management has always done everything in their power to help me succeed and to build the skills I need to progress in my career. I feel like the pay is pretty fair. My favorite thing about working for SunTrust though, is that they are diversity friendly and will not tolerate intolerance (no pun intended).

    Cons

    If you have a client-facing position, the typical stresses from working with the public are going to apply.


  6. "Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at SunTrust full-time

    Pros

    Good place. Great employees.

    Cons

    Not much internal career advancement

    Advice to Management

    Keep it up.


  7. "Purpose driven, but disorganized"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richmond, VA
    Current Employee - Anonymous Employee in Richmond, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at SunTrust full-time (More than 3 years)

    Pros

    Strong purpose driven culture, many opportunities at times

    Cons

    Constant reorgs and realignment challenge the ability to have a stable and positive work experience.

    Advice to Management

    Making too many sacrifices at the alter of the efficiency ratio limit our ability to be successful in the long term.

  8. "Benefits Issues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richmond, VA
    Former Employee - Anonymous Employee in Richmond, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SunTrust full-time (More than 3 years)

    Pros

    The salary was good, as was the immediate team I worked with.

    Cons

    After the first of the year, they refused to cover prenatal coverage for my pregnant wife. We knew she was pregnant at insurance signups, so I made certain to specify a policy that included prenatal care, but they reneged on it after the first of the year, even sending me a copy of the policy that CLEARLY stated it was covered.

    Advice to Management

    Your word is your bond. Stick to it.


  9. "Transaction Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Transaction Analyst in Vienna, VA
    Current Employee - Transaction Analyst in Vienna, VA

    I have been working at SunTrust full-time (Less than a year)

    Pros

    Great people, good benefits, good work environment and work/life balance.

    Cons

    HR is kind of slow.


  10. "Lots of opportunity for personal development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SunTrust full-time

    Pros

    LOTS of improvements in opportunities for personal and professional development.

    Cons

    In the department I worked in...there werent any cons that affected me personally.


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