SunTrust Reviews | Glassdoor

SunTrust Reviews

Updated August 18, 2018
2,197 reviews

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3.2
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Approve of CEO
SunTrust President and CEO William H. (Bill) Rogers Jr.
William H. (Bill) Rogers Jr.
875 Ratings

2,197 Employee Reviews

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Pros
Cons
  • "Work life balance was once the biggest pro, but in the last 2 years its gotten much worse and is trending to a con" (in 60 reviews)

  • "A lot of pressure from upper management" (in 106 reviews)

More Pros and Cons

  1. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SunTrust full-time

    Pros

    The culture is absolutely amazing!

    Cons

    The starting pay could be better.


  2. "good company - breaking out into new directions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in Atlanta, GA
    Current Employee - IT Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SunTrust full-time (More than 10 years)

    Pros

    strong corporate culture and purpose, expanded national exposure, good growth and development opportunities, strong focus on volunteerism

    Cons

    lack of work/life balance, can be political in some business units, too many outsourced functions

    Advice to Management

    better acknowledge and recognize loyal, long-term employees

  3. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SunTrust full-time

    Pros

    Great work/life balance, pay is good, and family oriented

    Cons

    Pushing sales constantly can be very annoying to customers


  4. "Great benefits, great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Competitive pay, 401k match, good health benefits, paid parental leave, promote from within

    Cons

    High sales goals, high turnover


  5. "Lead Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SunTrust full-time

    Pros

    Great company morale, employee discounts and vacation/leave

    Cons

    Unrealistic sales goals. Micromanagement depends on your direct manager


  6. "Good place to work for. You’ll go places if you know how to work and play office politics."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Atlanta, GA
    Current Employee - Project Manager in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at SunTrust full-time (More than 10 years)

    Pros

    I really do not want to do this right now

    Cons

    I don’t want to do this either

    Advice to Management

    Share some of the wealth.


  7. "Just another bank"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at SunTrust full-time

    Pros

    Location in Atlanta with opportunities to transfer to main operations in VA and FL

    Cons

    Management, transitioning to open seating arrangements for non-LOB people

    Advice to Management

    Be frank, open and honest about your intentions.

  8. "Ok"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Nice team members and a solid environment.

    Cons

    Poor feedback, and while nice not always very driven.


  9. "Amazing Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SunTrust part-time

    Pros

    Good opportunities
    Good Culture
    life - work balance

    Cons

    none I can think of, if you work hard you can grow.


  10. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller
    Former Employee - Bank Teller
    Recommends
    Positive Outlook

    I worked at SunTrust part-time (More than 3 years)

    Pros

    I had an excellent Teller Coordinator who trained me well & jumped in when something complicated came up that I was unfamiliar with.

    Cons

    Very fast paced & hard to manage the volume of customers if working alone on teller line.

    Advice to Management

    Staggering shifts, so always have Teller arriving when another Teller leaving the line-especially to cover lunchbreaks and payday Fridays


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