SunTrust Reviews | Glassdoor

SunTrust Reviews

Updated June 19, 2018
2,141 reviews

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3.2
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SunTrust President and CEO William H. (Bill) Rogers Jr.
William H. (Bill) Rogers Jr.
849 Ratings

2,141 Employee Reviews

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Pros
Cons
  • "Work life balance was once the biggest pro, but in the last 2 years its gotten much worse and is trending to a con" (in 56 reviews)

  • "A lot of pressure from upper management" (in 106 reviews)

More Pros and Cons

  1. "Teller II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Columbus, GA
    Former Employee - Bank Teller in Columbus, GA
    Neutral Outlook
    Approves of CEO

    I worked at SunTrust full-time (More than a year)

    Pros

    Teller client help. Now “Referrals”

    Cons

    The tabs scriping. Also the incentives

    Advice to Management

    I loved working at SunTrust Bank and helping clients find financial confidence.


  2. "I’m in the legal department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SunTrust full-time (Less than a year)

    Pros

    Growing company and great culture

    Cons

    Behind the market regarding pay.

  3. "Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at SunTrust full-time

    Pros

    good benefits. company seems to want people to stay

    Cons

    too much politics. no career path for tech people


  4. "Branch manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Salary competitive, decent incentive program when it’s obtainable.

    Cons

    Micro managing, heavy sales goals


  5. "Teller 2"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller II in Chattanooga, TN
    Current Employee - Teller II in Chattanooga, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SunTrust part-time (Less than a year)

    Pros

    The atmosphere is amazing. They push their clients to have better financial confidence but they also push the employees. It's such a good home.

    Cons

    SunTrust likes to hire within (which is AWESOME) but we are sometimes left in a pickle when this happens. Training takes time so better planning.


  6. "Good company, too many layers of management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richmond, VA
    Current Employee - Anonymous Employee in Richmond, VA

    I have been working at SunTrust full-time (More than 10 years)

    Pros

    Benefits are slightly above standard, Great culture, Pay is good

    Cons

    Too many layers of management which makes things unclear and there is a lot of upper management that comes to a department making changes without knowing the true line of business and what is involved

    Advice to Management

    Stop letting so many "clean up" management personnel come in unless they truly know what the job entails and I believe you will get the results you are looking for and improve employee moral. Make HR have more direct convo with employees.


  7. "It’s not a bad job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SunTrust part-time

    Pros

    You get bonuses if you make your goy

    Cons

    Goals are high , management need to be better trained

  8. "Okay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Care Specialist in Atlanta, GA
    Former Employee - Client Care Specialist in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at SunTrust full-time (More than 10 years)

    Pros

    You can be yourself, open.

    Cons

    Low salary, took about $12k in commissions to build the SunTrust stadium.

    Advice to Management

    I was doing very well for about 5 years & suddenly they decided I was not a good fit for the position.


  9. "SunTrust"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SunTrust part-time

    Pros

    Great minimum wage, smaller company

    Cons

    Pushes sales, outdated systems, bad management


  10. "Teller"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SunTrust full-time

    Pros

    Great opportunites, good money, stabilty

    Cons

    Difficult moving up, not many locations


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