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SunTrust Reviews
Updated Jun 3, 2023
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Found 3,184 of over 3K reviews
71% Recommend to a Friend
82% Approve of CEO
Found 3,177 of over 3K reviews
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Recommend to a Friend
Approve of CEO
William H. (Bill) Rogers Jr.
1,274 Ratings
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Top Review Highlights by Sentiment
Pros
Cons
- "Poor management, always condescending and uses the threat of termination to try and coerce you to do the impossible." (in 166 reviews)
- "A lot of technical initiatives are slowed or stopped because managers don't know anything technical." (in 92 reviews)
- "There is a lot of uncertainty do to poor communication from senior leadership to the rank and file." (in 42 reviews)
- "In addition, if a branch Manager simply doesn't like a member of their staff or they are different in anyway (or has any small difference of opinion in their dogma), they will purposely micromanage that person and bully that person until they leave or until they lie or twist things to document some sort of 'conduct' violation to have them forced out" (in 41 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of SunTrust and is not affected by filters.
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- Current Employee★★★★★
Pros
Great place to work and learn banking industry
Cons
Locations have downsized or renamed tge vank
- Former Employee, more than 1 year★★★★★
Pros
They won't fire people easily.
Cons
salary is low comparatively to the market
- Former Employee★★★★★
Pros
Great Benefits Promotion comes easy Competitive Pay Flexible work schedule Paid Holidays and time off
Cons
Not a lot of hands on training Some managers will micromanage It’s not always easy to balance your cash box with so many distractions
- Current Employee★★★★★
Pros
Great pay and flexibility. Good benefits
Cons
Nothing. Everything was great. Better training when starting out could be better
- Current Employee★★★★★
Pros
Culture inclusive, friendly and great environment
Cons
None I can think of
- Former Employee, more than 3 years★★★★★
Pros
Great company to work for
Cons
No negative opinions about this job
- Former Employee★★★★★
Pros
Great place to work! Positive atmosphere
Cons
Not much scope for growth, mostly will be in same role for long periods.
Continue reading - Former Employee★★★★★
Pros
Employee & Customer focus and great health care choices
Cons
Too dependent on Cloud, limited training budget
Continue reading - Current Employee, more than 3 years★★★★★
Constnat churn, 6 bosses in 2 years
May 10, 2023 - Change Management Consultant in Richmond, VARecommendCEO ApprovalBusiness OutlookPros
Paid well but with so many different bosses difficult to work and make any real progress.
Cons
Arbitrary changes to bonus pay made without reasoning provided. Poor leadership at the Director and VP level.
Continue reading - Former Employee★★★★★
Pros
Good management; best manager I’ve had.
Cons
Some of the branch staff
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SunTrust Reviews FAQs
SunTrust has an overall rating of 3.7 out of 5, based on over 3,314 reviews left anonymously by employees. 71% of employees would recommend working at SunTrust to a friend and 52% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.
71% of SunTrust employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated SunTrust 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at SunTrust to be coworkers, career development, benefits and the cons to be culture, senior leadership, management.
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