SunTrust Reviews | Glassdoor

SunTrust Reviews

Updated October 17, 2018
2,238 reviews

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3.2
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SunTrust President and CEO William H. (Bill) Rogers Jr.
William H. (Bill) Rogers Jr.
891 Ratings

2,238 Employee Reviews

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Pros
Cons
  • "Work life balance was once the biggest pro, but in the last 2 years its gotten much worse and is trending to a con" (in 61 reviews)

  • "A lot of pressure from upper management" (in 106 reviews)

More Pros and Cons

  1. Helpful (1)

    "Personal Banker 4"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SunTrust full-time

    Pros

    Great benefits and company culture.

    Cons

    Tough sales goals and requirements to be successful.

    Advice to Management

    Reduce the sales quotas or increase incentives.


  2. "Delivery Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SunTrust full-time

    Pros

    Purpose and direction of the company.

    Cons

    Organizational behavior and change without intention.

  3. "It’s a great company however the management changes make the department seem unstable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cyber Security Analyst in Atlanta, GA
    Current Employee - Cyber Security Analyst in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at SunTrust full-time (Less than a year)

    Pros

    Excellent benefits with great coworkers

    Cons

    Unstable management, micromanage employees, uncomfortable working office conditions (freezing)


  4. "good job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SunTrust full-time

    Pros

    good PAY AND BENEFITS AT THIS JOB

    Cons

    little room for improvement and long hours

    Advice to Management

    keep doing what you are doing


  5. Helpful (1)

    "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in Atlanta, GA
    Current Employee - IT Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SunTrust full-time (More than 10 years)

    Pros

    Great team, culture, opportunities, and benefits.

    Cons

    Lots of technology refresh needs to be completed.

    Advice to Management

    Lean more on your frontline teammates, not consultants; they know the environment best.


  6. "Operational Risk Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operational Risk Manager in Atlanta, GA
    Former Employee - Operational Risk Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SunTrust full-time (More than 10 years)

    Pros

    Community and employee driven executive leadership, leaders have principals, focused strategy, excellent geographic footprint. Good salaries, good benefits, excellent incentive plans, growth opportunities, ability to move within the company..

    Cons

    Not an industry leader, only a regional bank, could get overtaken by peer or larger bank, slow to pivot,

    Advice to Management

    Develop a repetitive, annual, 3-5 year planning strategy and facilitate management's documentation of tactical plans that align with the strategy.

    Develop a Blockchain Advisory Team to integrate (or not) such into the SunTrust products.


  7. "personal banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at SunTrust full-time (More than a year)

    Pros

    poor bonus and rewards system

    Cons

    its a job.no words please

    Advice to Management

    care for employees a little more

  8. "I work for the best leaders in the industry!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Vice President in Washington, DC
    Current Employee - Senior Vice President in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SunTrust full-time (More than 10 years)

    Pros

    Inclusive and merit based environment with plenty of opportunity to grow.

    Cons

    Lack of a formal track for growth opportunities

    Advice to Management

    Build career paths for mid-level managers


  9. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SunTrust full-time (More than 10 years)

    Pros

    Work from home , merit increases for good performance

    Cons

    Hard to advance if not in Atlanta


  10. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in Gainesville, FL
    Current Employee - Bank Teller in Gainesville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good clients and teammates and pay and time off

    Cons

    Numbers numbers numbers sales sales sales referrals referrals referrals


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