SunTrust Employee Reviews | Glassdoor

SunTrust Reviews

Updated February 26, 2017
1,748 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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SunTrust President and CEO William H. (Bill) Rogers Jr.
William H. (Bill) Rogers Jr.
661 Ratings

1,748 Employee Reviews

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Pros
  • Great benefits, great work/life balance, excellent leadership (in 77 reviews)

  • good benefits and work environment (in 126 reviews)

Cons
  • Work-Life Balance (Team Dependent); technology should be more advanced for a corporation this size (in 45 reviews)

  • Discretionary rewards can be good however it's up to upper management the amount you actually receive (in 85 reviews)

More Pros and Cons

  1. "Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Myers, FL
    Current Employee - Anonymous Employee in Fort Myers, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at SunTrust full-time (Less than a year)

    Pros

    Great opportunity to grow within the company. Amazing Incentive programs and perks, affordable health insurance. Nice business atmosphere. You'll get great customer service experience.

    Cons

    it was a surprise for me that Teller position is more of a "sales" person (you ll be under pressure about your numbers) trying to "sell" snow in the winter.


  2. "Commercial Banking Analyst"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SunTrust full-time (More than a year)

    Pros

    Great Culture - Purpose Driven Company; overall balanced compensation.

    Cons

    Work-Life Balance (Team Dependent); technology should be more advanced for a corporation this size.


  3. "Custo"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SunTrust full-time

    Pros

    Working within the branch is acceptable, anywhere else really isn't.

    Cons

    Call center life is not great here.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Good benefits but too much change that isn't well thought out"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Atlanta, GA
    Current Employee - Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at SunTrust full-time (More than 3 years)

    Pros

    Good benefits and compensation so far

    Cons

    Constant organization change in every part of the organization

    Advice to Management

    Stop changing management so much


  6. "Good company, no room for growth. Standard benefits. Employees underpaid and not competitive with competitors"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller Coordinator in Saint Augustine, FL
    Former Employee - Teller Coordinator in Saint Augustine, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SunTrust full-time (More than 3 years)

    Pros

    Good bank to start a career, will lean important bank skills and how to do multiple jobs at once, with most branches being understaffed

    Cons

    Low pay, horrible management, no room for growth, likes to hire Wells Fargo employees for openings for their selling techniques.

    Advice to Management

    Make sure management is qualified for position. Perhaps re-evaluate pay scale.


  7. "Helpful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SunTrust full-time

    Pros

    Pay, time off, benefits, environment, hours

    Cons

    Management, human resources, consultants run the business, opportunity, politics

    Advice to Management

    Stop reorganizing the many layers of management every 6 months.


  8. "SQL"

    Star Star Star Star Star
    Former Employee - SQL Server Database Administrator in New York, NY
    Former Employee - SQL Server Database Administrator in New York, NY

    I worked at SunTrust full-time (More than 5 years)

    Pros

    only i seek SQL Server Dba jobs.

    Cons

    I want relocate different places.


  9. "Not a bad company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Athens, GA
    Former Employee - Customer Service Representative in Athens, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SunTrust full-time (More than a year)

    Pros

    Corporate bank with a local feel.
    Full service financial institution

    Cons

    Low pay leads to constant turnover
    Poor communication from management to staff
    Unrealistic sales goals lead to poor customer service


  10. Helpful (1)

    "Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SunTrust full-time

    Pros

    Pay is great and so are the benefits

    Cons

    Management isn't good enough and new to training

    Advice to Management

    Be more transparent !


  11. "great entry level job"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at SunTrust full-time

    Pros

    great training for teller positions

    Cons

    high sales pressure and not necessarily room for advancement- rather more of lateral moves, superiors seemed very unhappy with their positions



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