SunTrust Reviews | Glassdoor

SunTrust Reviews

Updated December 14, 2017
2,025 reviews

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3.1
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Approve of CEO
SunTrust President and CEO William H. (Bill) Rogers Jr.
William H. (Bill) Rogers Jr.
792 Ratings

2,025 Employee Reviews

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Pros
Cons
  • Work-Life Balance (Team Dependent); technology should be more advanced for a corporation this size (in 55 reviews)

  • Lack of leadership with upper management on the campus level (in 100 reviews)

More Pros and Cons

  1. "Wish I didn't have to go"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Advantage Assistant in Kingsport, TN
    Current Employee - Client Advantage Assistant in Kingsport, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SunTrust full-time (More than 3 years)

    Pros

    Flexible location and hours, ability to work individually

    Cons

    Department being eliminated and no assistance with job placement

    Advice to Management

    Actively assist displaced teammates with job placement.


  2. "corporate trainer review"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SunTrust full-time (More than 10 years)

    Pros

    It is a very stable place to work.

    Cons

    Pay needs to be higher for the quality of work that is produced.

  3. "Personal Banker/Licensed Insurance Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker
    Former Employee - Personal Banker
    Recommends
    Approves of CEO

    I worked at SunTrust full-time (More than 8 years)

    Pros

    great benefits
    rewarding career
    fun working environtment

    Cons

    difficult to move up the ladder, from personal banker to branch manager, it's almost unheard of. In the 9 years I've worked at ST, I've only seen one instance of an ABM being promoted to BM.


  4. "Financial Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SunTrust full-time (More than 3 years)

    Pros

    Training was a lot if fun and everybody is very helpful and works as a team

    Cons

    Not enough training opportunities and really high goals , stressful at times.

    Advice to Management

    Promote from within


  5. "Best Company Ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller Coordinator in Orlando, FL
    Current Employee - Teller Coordinator in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SunTrust full-time (More than 3 years)

    Pros

    The benefits, career opportunities, the hours, the employees, and most of all the purpose of Suntrust surpasses my expectations every time.

    Cons

    None that I can think of

    Advice to Management

    Keep up the great work!


  6. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great work environment, and atmosphere

    Cons

    Low pay, too long to advance


  7. "nice bank to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Glen Burnie, MD
    Former Employee - Personal Banker in Glen Burnie, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at SunTrust full-time (More than a year)

    Pros

    great benefits, good incentive program, and the company is always training you for compliance. everyone i worked under cared about my growth within the company.

    Cons

    very high sales goals. almost unbelievable.

  8. "Career development is a focus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director, Management in Atlanta, GA
    Current Employee - Director, Management in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SunTrust full-time (More than 10 years)

    Pros

    Purpose driven company that’s committed to financial well-being. Great group of teammates to collaborate with daily. Flexible work environment that drives high performance.

    Cons

    Dispersed workforce makes it hard to connect. Outdated technology and communications. Better attention to changing work styles would be beneficial


  9. "Great Benefits, Angry Customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at SunTrust full-time

    Pros

    The work environment was fun and the company benefits and discounts were amazing.

    Cons

    Shift bidding. Angry customers due to poor online services. Poor Training.

    Advice to Management

    Train employees how to do their everyday job, not about mortgages when the employee doesn't even work in that department.


  10. Helpful (1)

    "Corporate Office Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SunTrust full-time (More than a year)

    Pros

    Great pay and 401k company match.

    Cons

    Very political and constantly reorganizing.

    Advice to Management

    Develop programs that will allow staff to easily promote up.


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