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    SunTrust Reviews

    Updated June 19, 2018
    2,141 reviews

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    Full-timePart-time
    3.2
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    SunTrust President and CEO William H. (Bill) Rogers Jr.
    William H. (Bill) Rogers Jr.
    849 Ratings

    2,141 Employee Reviews

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    Pros
    Cons

    • "Work life balance was once the biggest pro, but in the last 2 years its gotten much worse and is trending to a con" (in 56 reviews)

    • "A lot of pressure from upper management" (in 106 reviews)

    More Pros and Cons

    1. "Teller II"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Bank Teller in Columbus, GA
      Former Employee - Bank Teller in Columbus, GA
      Neutral Outlook
      Approves of CEO

      I worked at SunTrust full-time (More than a year)

      Pros

      Teller client help. Now “Referrals”

      Cons

      The tabs scriping. Also the incentives

      Advice to Management

      I loved working at SunTrust Bank and helping clients find financial confidence.

    2. "I’m in the legal department"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at SunTrust full-time (Less than a year)

      Pros

      Growing company and great culture

      Cons

      Behind the market regarding pay.

      3. Join the SunTrust team
      See Our Latest Jobs

    3. "Vice President"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at SunTrust full-time

      Pros

      good benefits. company seems to want people to stay

      Cons

      too much politics. no career path for tech people

    4. "Branch manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Disapproves of CEO

      Pros

      Salary competitive, decent incentive program when it’s obtainable.

      Cons

      Micro managing, heavy sales goals

    5. "Teller 2"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Teller II in Chattanooga, TN
      Current Employee - Teller II in Chattanooga, TN
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at SunTrust part-time (Less than a year)

      Pros

      The atmosphere is amazing. They push their clients to have better financial confidence but they also push the employees. It's such a good home.

      Cons

      SunTrust likes to hire within (which is AWESOME) but we are sometimes left in a pickle when this happens. Training takes time so better planning.

    6. "Good company, too many layers of management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Richmond, VA
      Current Employee - Anonymous Employee in Richmond, VA

      I have been working at SunTrust full-time (More than 10 years)

      Pros

      Benefits are slightly above standard, Great culture, Pay is good

      Cons

      Too many layers of management which makes things unclear and there is a lot of upper management that comes to a department making changes without knowing the true line of business and what is involved

      Advice to Management

      Stop letting so many "clean up" management personnel come in unless they truly know what the job entails and I believe you will get the results you are looking for and improve employee moral. Make HR have more direct convo with employees.

    7. "It’s not a bad job"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at SunTrust part-time

      Pros

      You get bonuses if you make your goy

      Cons

      Goals are high , management need to be better trained

    8. "Okay."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Client Care Specialist in Atlanta, GA
      Former Employee - Client Care Specialist in Atlanta, GA
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at SunTrust full-time (More than 10 years)

      Pros

      You can be yourself, open.

      Cons

      Low salary, took about $12k in commissions to build the SunTrust stadium.

      Advice to Management

      I was doing very well for about 5 years & suddenly they decided I was not a good fit for the position.

    9. "SunTrust"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at SunTrust part-time

      Pros

      Great minimum wage, smaller company

      Cons

      Pushes sales, outdated systems, bad management

    10. "Teller"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at SunTrust full-time

      Pros

      Great opportunites, good money, stabilty

      Cons

      Difficult moving up, not many locations

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