SunTrust Reviews | Glassdoor

SunTrust Reviews

Updated January 22, 2019
2,310 reviews

Filter

Filter


3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
SunTrust President and CEO William H. (Bill) Rogers Jr.
William H. (Bill) Rogers Jr.
920 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "Some nights I didn't leave the branch until 7pm no work life balance" (in 65 reviews)

  • "A lot of pressure from upper management" (in 108 reviews)

More Pros and Cons

  1. "Great Job and good work culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior User Experience Designer in Atlanta, GA
    Current Employee - Senior User Experience Designer in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SunTrust full-time (More than a year)

    Pros

    Work life balance and team diversity

    Cons

    nothing i can think of


  2. "Laid back place and good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Statistical Quant in Atlanta, GA
    Former Employee - Statistical Quant in Atlanta, GA

    I worked at SunTrust full-time (More than 3 years)

    Pros

    Very flexible about employee to rotate internally.

    Cons

    The technology and strategy is relatively old and conservative.

  3. "Focus On You"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - STOLI Service Representative III in Dunwoody, GA
    Current Employee - STOLI Service Representative III in Dunwoody, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SunTrust full-time (More than a year)

    Pros

    Room to grow within the company. So long as you do a good job and stay focused on the bigger picture the possibilities are endless.

    Cons

    Most of what you learn will come from actually doing the job NOT classroom training

    Advice to Management

    Test management on Line of Business knowledge. It is beyond frustrating to go to your manager for an answer only to be told I don’t know


  4. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Group Vice President in Atlanta, GA
    Former Employee - Group Vice President in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at SunTrust full-time (More than 10 years)

    Pros

    Very innovative in banking technology

    Cons

    Downtown location traffic could be a problem for some employees

    Advice to Management

    Need more satellite offices to reduce employees commute time


  5. "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Usher in Smyrna, GA
    Current Employee - Usher in Smyrna, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SunTrust part-time (More than a year)

    Pros

    Good pay, good hours, you learn a lot of stuff

    Cons

    Rain delays so you might be a work for a little while longer some days

    Advice to Management

    Keep doing what your doing


  6. "Float Teller III"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at SunTrust full-time

    Pros

    Working at different branches. Didn't have to stay long after closing. A little less responsibility, however, extensive experience as a teller is required. Good management. Nice co workers. Pretty cool financial program for employees.

    Cons

    Traveling to many MANY different branches. Sometimes commute was 1 hour away. Travel reimbursement is after 25 miles. 1 hour commute in a busy city is not necessarily 25 miles. If I was at a branch, customers would complain about new faces. Should have requested a higher pay.

    Advice to Management

    Pay the teller a little more.


  7. "Luck of the draw"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Staff
    Former Employee - Office Staff
    Doesn't Recommend

    I worked at SunTrust full-time (More than a year)

    Pros

    Some of the people were nice and helpful to newcomers

    Cons

    Nepotism, even as far as favoring people who do lesser quality and quantity work over those who work consistently well and deserve raises etc.

    Advice to Management

    Keep your eyes open and reward those who deserve to be rewarded for a job well done. Just because people are "yes men" doesn't mean they are good employees.

  8. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker
    Current Employee - Personal Banker
    Recommends

    I have been working at SunTrust full-time (More than 3 years)

    Pros

    Benefits
    Bonus ability
    Hours
    Work life balance
    Health care

    Cons

    Stressful
    High sales pressure
    Very High turnover rate currently


  9. "Don’t stay here too long"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker
    Current Employee - Personal Banker
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at SunTrust full-time (More than a year)

    Pros

    Bank holidays so you get all the three day weekends
    You’re in a quiet environment
    It’s good for work life balance (40 hours)

    Cons

    Pay- the pay is so low
    If you’re a banker, you make 25-30 COLD calls per day, some nights you stay until 7pm making these calls
    Managers are really selfish
    It’s a sales job and you’re pressured to force products on to clients who just want to get in and get out
    They LAY PEOPLE OFF A LOT. No job security here

    Advice to Management

    Pay attention to the branch managers. They can make or break your branch. If a branch has high turnover, the manager 9x/10 has a lot to do with it


  10. "Benefits a plus"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Client Relationship Manager in Atlanta, GA
    Former Employee - Client Relationship Manager in Atlanta, GA
    Recommends

    I worked at SunTrust full-time (More than 3 years)

    Pros

    Great benefits, holidays and paid time off.

    Cons

    No cons if you find the right fit