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SunTrust

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SunTrust

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SunTrust Reviews

Updated Jun 3, 2023

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Found 3,184 of over 3K reviews
3.7
71% Recommend to a Friend
SunTrust President and CEO William H. (Bill) Rogers Jr.
82% Approve of CEO

Found 3,177 of over 3K reviews

3.7
71%
Recommend to a Friend
82%
Approve of CEO
SunTrust President and CEO William H. (Bill) Rogers Jr.
William H. (Bill) Rogers Jr.
1,274 Ratings

What people are saying about SunTrust

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Top Review Highlights by Sentiment

Pros
  • "Good benefits and more laid back than bigger banks(in 388 reviews)
  • "Most people are great and nice to work with.(in 159 reviews)
  • "Good pay and incentive compensation if at the right level(in 142 reviews)
  • "Corporate & Investment Banking was a good training for careers in the future.(in 83 reviews)
  • "Good work / life balance with two days off for service and finances.(in 80 reviews)
Cons
  • "Poor management, always condescending and uses the threat of termination to try and coerce you to do the impossible.(in 166 reviews)
  • "A lot of technical initiatives are slowed or stopped because managers don't know anything technical.(in 92 reviews)
  • "Upper management is clueless.(in 79 reviews)
  • "There is a lot of uncertainty do to poor communication from senior leadership to the rank and file.(in 42 reviews)
  • "In addition, if a branch Manager simply doesn't like a member of their staff or they are different in anyway (or has any small difference of opinion in their dogma), they will purposely micromanage that person and bully that person until they leave or until they lie or twist things to document some sort of 'conduct' violation to have them forced out(in 41 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of SunTrust and is not affected by filters.

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  1. 5.0
    Current Employee

    Banker

    Feb 10, 2023 - Banker in Buckhead, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great place to work and learn banking industry

    Cons

    Locations have downsized or renamed tge vank

    Be the first to find this review helpful
  2. 3.0
    Former Employee, more than 1 year

    GOOD

    Jun 3, 2023 - Personal Banker in Silver Spring, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They won't fire people easily.

    Cons

    salary is low comparatively to the market

    Be the first to find this review helpful
  3. Join the SunTrust team
    See Our Latest Jobs
  4. 5.0
    Former Employee

    Overall Good Company

    May 23, 2023 - Teller 3 in Lithonia, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Benefits Promotion comes easy Competitive Pay Flexible work schedule Paid Holidays and time off

    Cons

    Not a lot of hands on training Some managers will micromanage It’s not always easy to balance your cash box with so many distractions

    Be the first to find this review helpful
  5. 4.0
    Current Employee

    Admin

    May 25, 2023 - Trust Administrator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great pay and flexibility. Good benefits

    Cons

    Nothing. Everything was great. Better training when starting out could be better

    Be the first to find this review helpful
  6. 5.0
    Current Employee

    Great company

    May 24, 2023 - Teller in Arlington, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Culture inclusive, friendly and great environment

    Cons

    None I can think of

    Be the first to find this review helpful
  7. 5.0
    Former Employee, more than 3 years

    Great

    May 14, 2023 - Teller in Warner Robins, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company to work for

    Cons

    No negative opinions about this job

    Be the first to find this review helpful
  8. 4.0
    Former Employee

    Great place to work

    May 3, 2023 - Solution Architect 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great place to work! Positive atmosphere

    Cons

    Not much scope for growth, mostly will be in same role for long periods.

    Continue reading
    Be the first to find this review helpful
  9. 4.0
    Former Employee

    Great Exp

    May 8, 2023 - Cyber Security Consultant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Employee & Customer focus and great health care choices

    Cons

    Too dependent on Cloud, limited training budget

    Continue reading
    Be the first to find this review helpful
  10. 1.0
    Current Employee, more than 3 years

    Constnat churn, 6 bosses in 2 years

    May 10, 2023 - Change Management Consultant in Richmond, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Paid well but with so many different bosses difficult to work and make any real progress.

    Cons

    Arbitrary changes to bonus pay made without reasoning provided. Poor leadership at the Director and VP level.

    Continue reading
    Be the first to find this review helpful
  11. 4.0
    Former Employee

    Good

    May 8, 2023 - Specialist in Alexandria, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good management; best manager I’ve had.

    Cons

    Some of the branch staff

    Be the first to find this review helpful
Viewing 1 - 10 of 3,177 Reviews
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SunTrust Reviews FAQs

SunTrust has an overall rating of 3.7 out of 5, based on over 3,314 reviews left anonymously by employees. 71% of employees would recommend working at SunTrust to a friend and 52% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, SunTrust employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at SunTrust. This rating has been stable over the past 12 months.

71% of SunTrust employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated SunTrust 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at SunTrust to be coworkers, career development, benefits and the cons to be culture, senior leadership, management.

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Glassdoor has 3,314 SunTrust reviews submitted anonymously by SunTrust employees. Read employee reviews and ratings on Glassdoor to decide if SunTrust is right for you.