SunTrust Reviews | Glassdoor

SunTrust Reviews

Updated July 20, 2017
1,879 reviews

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1,879 Employee Reviews

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Pros
Cons
  • Work-Life Balance (Team Dependent); technology should be more advanced for a corporation this size (in 50 reviews)

  • A bit too political for my taste in upper management (in 92 reviews)

More Pros and Cons

  1. "Very Successful place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Advisor in Tampa, FL
    Current Employee - Financial Advisor in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SunTrust full-time (More than 8 years)

    Pros

    Corporate Culture is very good

    Cons

    Rumors of buyout keep circulating

    Advice to Management

    Keep Employees enformned


  2. Helpful (1)

    "Its a Great Place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Banking Relationship Manager
    Current Employee - Business Banking Relationship Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SunTrust full-time (More than a year)

    Pros

    the Benefits including 401(K) are very competitive. The culture is very good and they do want to help people as well as shareholders. My local management team is very knowledgeable I would recommend working.

    Cons

    I work in Commercial banking but I believe that it is getting very difficult for my partners in the branches. I would recommend only people that have worked for other banks and know the "branch" sales goals and are ok with that kind of culture.

    Advice to Management

    Overall I think the Management at SunTrust is very good. I do believe however that it is ok for us to be in the business of making money and we don't have to make it sound like everything you are doing is for a the benefit of the client and then charge them fees. Yes we charges fees.

  3. "I'm in love!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FInancial Services Representative III in Titusville, FL
    Current Employee - FInancial Services Representative III in Titusville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SunTrust full-time (Less than a year)

    Pros

    SunTrust is very "Client Needs" based culture. I am new to the company and I have seen at lease 2 people getting promoted with in my first 2 months of being with SunTrust. At BOA where I worked for 7 years, not many people had advancement opportunities, so this is great to see. The bank is very culture oriented with it's teammates because there are all walks of life with different experiences and many teammates with years and years of tenure. There are tons of down to earth professionals working at this company. They will reward hard work and they do pay financial pay outs for meeting goals. I love the people I work with at my branch and at the training facility.

    Cons

    The instore locations (like in Walmart and other stores) do not have the own restrooms so you have to share the public restrooms everyday. The instore branches are very small but you get accustomed quickly. There is a lot of driving for training BUT they pay for your travel AND time, because they want you to be trained well and prepared.

    Advice to Management

    Keep up the great culture, it promotes teammates to be themselves which in the end drives results and helps each teammate to be successful by being down to earth with the clients and helping them with their financial well being. Without product pushing or selling them something they will not use and don't need. ...I just love it and I am honored to be a SunTrust teammate.


  4. "Client Service Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Specialist in Hernando, FL
    Current Employee - Client Service Specialist in Hernando, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at SunTrust full-time (More than 8 years)

    Pros

    Not open late or weekends at location

    Cons

    Everything revolves around sales and more sales


  5. "Personable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Matthews, NC
    Current Employee - Personal Banker in Matthews, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SunTrust full-time (Less than a year)

    Pros

    Beautiful office, Upper Management are client focused.

    Cons

    No privacy, Unable to sell in a confidential environment. Personal Bankers have high goals with no ability to to have an in depth conversation without out others hearing your conversation

    Advice to Management

    Lover goals or have a space where bankers can talk more freely with customers or an office where clients can feel safer speaking about there business


  6. "The best bank"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller Coordinator in Fairfax, VA
    Current Employee - Teller Coordinator in Fairfax, VA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at SunTrust full-time (Less than a year)

    Pros

    Time flexibility opportunity of growth

    Cons

    No concerns it's a good bank

    Advice to Management

    Don't follow Wells Fargo


  7. "Great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at SunTrust full-time (More than 3 years)

    Pros

    Great atmosphere. Employees are like your family. Great place to start your career. Good benefits package. Management is flexible and understanding.

    Cons

    Too many training courses not related to your position or line of work.

    Advice to Management

    Keep up the good work

  8. "SunTrust was a very good employer and my employment there was a very positive experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at SunTrust full-time (More than 10 years)

    Pros

    The people that I worked with are a great group of professionals. Many opportunities to utilize your skills to make a difference for the team.

    Cons

    Typical challenges of a very big company - navigating the organization to get things done.

    Advice to Management

    Listen to what the feedback from employees.


  9. "Great company with lots of opportunities if you are willing to work hard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - GVP in Atlanta, GA
    Former Employee - GVP in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at SunTrust full-time (More than 5 years)

    Pros

    Great growth opportunities within the corporate organization

    Cons

    periodic layoffs due to market conditions

    Advice to Management

    Grow the company into additional markets as SunTrust has a good product offering and competes well against other larger banks.


  10. "Great Company to work for, Met very nice people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Specialist in Okahumpka, FL
    Current Employee - Client Service Specialist in Okahumpka, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SunTrust full-time (Less than a year)

    Pros

    Customer Service is what I enjoy the most

    Cons

    Have to leave because of a car accident, my spine got hurt at that time and was very painful to walk, stand, sit etc.

    Advice to Management

    They are great trainers, just keep doing it. I had best training .


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