SunTrust Reviews | Glassdoor

SunTrust Reviews

Updated June 25, 2017
1,862 reviews

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Full-time Part-time

1,862 Employee Reviews

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Pros
Cons
  • Work-Life Balance (Team Dependent); technology should be more advanced for a corporation this size (in 49 reviews)

  • A bit too political for my taste in upper management (in 90 reviews)

More Pros and Cons

  1. "WE WILL SEE"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SunTrust full-time (Less than a year)

    Pros

    Just Started, so far seems like a decent company

    Cons

    We will see just started the job

    Advice to Management

    Seem pretty good so far


  2. "Corporate Underwriter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Underwriter III in Richmond, VA
    Former Employee - Mortgage Underwriter III in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SunTrust (More than 3 years)

    Pros

    Good people good benefits good company.

    Cons

    None I know about for the company


  3. "Teller Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at SunTrust full-time (More than 5 years)

    Pros

    Benefits, nothing else, that is it.

    Cons

    Lower management, sales goals are unrealistic, company could care less how management treats you, reporting of numbers several times a day (on multiple platforms).

    Watch out, you're replaceable (although I quit) you're just a number, customer service? What's that? SunTrust is on a path of failer.

    Advice to Management

    Visit and branch and actually talk to employees. Working in a branch is HELL and super unrealistic.


  4. "Very disappointing."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Nothing good to say here. Trying to be Bank of America but very behind in technology.

    Cons

    Micro managing. Managers need to be personal bankers, business bankers plus manage a branch.

    Advice to Management

    Go back to banking as it was.....customer focused not widgets.


  5. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SunTrust full-time

    Pros

    Good culture, good pay, good people

    Cons

    A lot of reorganization there

    Advice to Management

    stop with the reorganizations


  6. "Trust Adviser"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trust Administrator in Atlanta, GA
    Current Employee - Trust Administrator in Atlanta, GA
    Doesn't Recommend

    I have been working at SunTrust full-time (More than 5 years)

    Pros

    Trust Advisers are great: intelligent and easy to work with. However,

    Cons

    there are a few managers who are grossly unqualified for the positions they occupy, one in particular who was hired despite having literally no substantive experience with estates large enough for estate tax implications to be relevant, basic estate planning vehicles (FLP's with an LLC general partner) or even the operative legal mechanisms by which limited partnerships and LLC's operate--despite being an attorney. Worse, he's extremely uninterested in learning these concepts, despite their fundamental relevance to the nature of the position of Department Manger of Closely Held Business Services..

    Technology is lagging for a bank of this size, but (from what I understand) this is common among banks at their asset level. Still, it makes performing necessary job functions difficult.


  7. "Great culture, stable organization"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SunTrust full-time

    Pros

    Great Culture and stable organization

    Cons

    Slow Growth, can be stodgy at times

    Advice to Management

    Bring in new innovative ideas


  8. "It's OK for those getting the foot in the door"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller III
    Current Employee - Teller III
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at SunTrust full-time (More than a year)

    Pros

    SunTrust overall is a great company. They really care about the clients as well as the team members when it comes the core values. They do offer benefits for part-time employees. They also will do an education reimbursement which is an amazing opportunity.

    Cons

    The insurance isn't great, even if there are more options than when I first started.
    The sales goals are unrealistic with the banking industry on the decline.
    The pay is ok, but there is very slim chances for a raise.
    They don't have any sort of childcare program.


  9. "Float Universal Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SunTrust full-time

    Pros

    The people I work with are great, Especially when having to travel to different branches.

    Cons

    Reaching goals is getting difficult with the new requirements


  10. "Client Advantage Team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Relationship Specialist in Cumming, GA
    Current Employee - Client Relationship Specialist in Cumming, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SunTrust full-time (More than 3 years)

    Pros

    Great culture!
    Truly care about people and their financial well being!
    Larger bank trying to operate with a small bank feel!
    Good benefits

    Cons

    Low salaries
    Hard to increase salaries once you're working here

    Advice to Management

    Allow salary increases to be larger


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