SunTrust Employee Reviews | Glassdoor

SunTrust Reviews

Updated March 27, 2017
1,776 reviews

Filter

Filter

Full-time Part-time

1,776 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • Work-Life Balance (Team Dependent); technology should be more advanced for a corporation this size (in 46 reviews)

  • Upper management isn't realistic when it comed to proper teammate staffing and teammate goals (in 86 reviews)

More Pros and Cons

  1. "Assists Branch manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SunTrust full-time

    Pros

    Corporate office is located in Atlanta.

    Cons

    Upper manager engagement. Unrealistic sales goals with very little commission compared to the 2003-2006 days.

    Advice to Management

    Be personable. Be approachable and have an engagement coaching session.


  2. Helpful (1)

    "I learned a lot about the banking industry."

    Star Star Star Star Star
    Former Employee - Loan Servicing Specialist in Nashville, TN
    Former Employee - Loan Servicing Specialist in Nashville, TN
    Disapproves of CEO

    I worked at SunTrust full-time (More than 10 years)

    Pros

    I enjoyed working with my teammates. We were like a family. I always had great immediate managers.

    Cons

    As the years progressed there was too much mismanagement going on in the upper levels. This caused the turn over rate to jump significantly.


  3. Helpful (1)

    "Run Forrest Run....."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker
    Current Employee - Personal Banker
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SunTrust full-time (More than 5 years)

    Pros

    It's a job....find a more rewarding....

    Cons

    Oh my goodness....there is not enough space....Unqualified management both knowledge,experience. credit rating and self created DRAMA in their lives....untrustworthy, disloyal and uncaring management team....they make things upThis is the worst work experience I have ever had. People don't know how to talk to each other with respect, sincere and professionally. Walk away if you are considering it....No don't walk RUN

    Advice to Management

    Start over....FIRE ALL your management team....nothing but a bunch of corporate BULLIES


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "accounts payable specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SunTrust full-time

    Pros

    Great salary and benefits. Enjoyed job

    Cons

    They were not close to employees to meet their needs


  6. "Accountant"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good vacation package, 6% 401k match, no HSA match, no bonus, really nothing else is good at this place, cheap company

    Cons

    Very unprofessional environment, badly management. This is the worst work experience I have ever had. People don't know how to talk to each other with respect, sincere and professionally. Walk away if you are considering it.

    Advice to Management

    Treat employee with respect


  7. "Go someplace else"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Richmond, VA
    Former Employee - Sales in Richmond, VA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at SunTrust full-time (More than 3 years)

    Pros

    Limited upside unless you're in IT or wealth management.

    Cons

    Horrible communication skills throughout the organization. Lazy management with limited to no vision. My supervisor & managers never came to a meeting unless they were running it or had food available. They said they would listen to comments & recommendations but they were never implemented. Other employees were back stabbed thinking their actions would get them ahead.


  8. "Good company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Tallahassee, FL
    Current Employee - Personal Banker in Tallahassee, FL
    Recommends
    Approves of CEO

    I have been working at SunTrust full-time (More than 3 years)

    Pros

    They give you many opportunities to advance, they help you with financial fitness and give you free money for completing program. Give aways contests are nice

    Cons

    In some branches the goals are too high to obtain and we should not be accountable for back office not doing client survey to affect our bonus.

    Advice to Management

    Lower goals so that we can get bonuses. NRA prohibited countries on Suntrust list are not on US sanctions list and it's wrong to add a country then remove them add.


  9. "Still heavilly outsourced to offshore despite moves to bring some in house"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Project Manager in Atlanta, GA
    Current Employee - IT Project Manager in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at SunTrust full-time (More than 8 years)

    Pros

    Stable company, good life balance, good work from home options, onUp campaign is good in concept, but the altruistic marketing message hasn't permeated the culture in EIS / IT.

    Cons

    The numbers speak for themselves:

    - Of almost 1,000 IT Delivery resources based in the US, 45% are Indian.
    - Only 55% of US-based resources are full time.
    - The rest of US-based resources are contractors 80% of whom are Indian.

    Advice to Management

    Make an overt move toward hiring full-time, experienced US-citizens. Hiring interns from area colleges appears to be a move in the right direction. But hiring entry-level students does not address the serious gap in available full-time experienced resources from the market of US citizens.


  10. "Great to bank with but not to work for!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller
    Former Employee - Teller
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SunTrust full-time (Less than a year)

    Pros

    Go above and beyond to help clients become financially secure.

    Cons

    Disorganized, mismanaged, not adequate staffing or supplies for you to effectively do your job. Members of staff from other divisions of the company come to visit your location don't speak or introduce themselves.

    Advice to Management

    Blow the whole thing up and start from scratch.


  11. "Work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at SunTrust full-time

    Pros

    My department offered being able to work from home

    Cons

    CEO has focus on cost cutting across company



Showing 1,776 of 1,812 reviews
Reset Filters