Suncall America Reviews | Glassdoor

Suncall America Reviews

3 reviews

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2.5
Star Star Star Star Star
Recommend to a friend
Approve of CEO
(no image)
Yoshi Takahashi
1 Rating

Employee Reviews

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  1. "Suncall America Inc. - Richmond, IN Started great, but is headed downhill in consistency and customer satisfaction."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Richmond, IN
    Former Employee - Assistant Manager in Richmond, IN
    Doesn't Recommend
    Negative Outlook

    I worked at Suncall America full-time (More than 10 years)

    Pros

    Company promotes from within, has financial and technical resources and support from Japan, company paid insurance (100%), swing shifts available.

    Cons

    Upper management lacks consistency, has a lack of integrity, lack of urgency and management doesn't invest back into the company.

    Advice to Management

    Invest into the company and become PROactive instead of REactive to quality issues.


  2. Helpful (1)

    "It's always the equipment operator's fault (uh huh...sure it is)."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Drive Plate Welding in Richmond, IN
    Former Employee - Drive Plate Welding in Richmond, IN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Suncall America full-time (More than a year)

    Pros

    So long as you show up every scheduled day, on time and ready to work, you're on the right track for job security. Benefits through the company are worth it.

    Cons

    Every machine operator (or those that really care about their work) struggles to keep their machine going, and going right for 8 to 12 hours. Supervisors tend to be two-faced, and WILL throw you "under the bus" when machine issues effect your productivity, to the point of having a lie ready to "prove" the operator is at fault, rather than the machinery.

    Advice to Management

    Management would rather throw more work hours at achieving production goals, than to spend any money to fix known and ongoing issues with the machinery.


  3. "Satisfied"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    There is a family atmosphere.

    Cons

    Americans are paid much lower than Japanese associates.

    Advice to Management

    Review market and pay accordingly