Sundance Behavioral Healthcare Reviews | Glassdoor

Sundance Behavioral Healthcare Reviews

Updated July 19, 2017
30 reviews

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2.7
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Sundance Behavioral Healthcare Administrator Rick Harding
Rick Harding
3 Ratings

30 Employee Reviews

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  1. Helpful (3)

    "Intake Department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intake in Arlington, TX
    Former Employee - Intake in Arlington, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sundance Behavioral Healthcare full-time (More than 3 years)

    Pros

    Fast paced way to earn hours towards clinical license. Great co workers. Due to the small nature of the hospital, new techniques and approaches are encouraged.

    Cons

    Understaffed. Disconnect between management, patient outcomes, and staff. Everyone is underpaid. Falsified team environment among departments. Very difficult to lean on management at times due to their inexperience.

    Advice to Management

    Look at trends in the industry for pay rates, especially for those with certifications. Listen to your employees to improve patient safety and treatment outcomes.


  2. "Quite possibly the worst work environment I've ever been at."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical in Arlington, TX
    Current Employee - Clinical in Arlington, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sundance Behavioral Healthcare full-time (Less than a year)

    Pros

    Loyal employees who show up each day
    Pretty campus
    Staff wants the hospital to be successful
    Cultural diverse staff
    Good location

    Cons

    Very limited financial resources
    Antiquated environment of care
    Physician owners who are disrespectful towards staff and senior leadership
    Secret meetings held by owners/Zero transparency
    Basic therapeutic programming for patients
    Zero financial or emotional investment into staff from owners
    Profits rarely put back in upgrades to the hospital

    Advice to Management

    The physician owners should recuse themselves from any responsibilities of the hospital

  3. "Intake Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intake Specialist in Garland, TX
    Former Employee - Intake Specialist in Garland, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sundance Behavioral Healthcare part-time

    Pros

    If you are seeking licensure you can gain hours quickly. You will also gain knowledge in regard to working with insurance companies and communicating/building relationships with other psych hospitals. High acuity and exposure to many DSM diagnosis.

    Cons

    Terrible upper management. Interim-CEO had no desire to step in to lead or get to know new staff, but talked down to the team and made abrupt accusations. There is also a lot of gossip between different departments (intake, floor nurses, etc) which creates a poor experience for staff as well as the patient.

    Advice to Management

    Perhaps invest in leadership training for your upper management. If employees are being trained well and led well you will retain them. People want to feel valued and currently there is a big disconnect.


  4. Helpful (3)

    "Disgraceful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sundance Behavioral Healthcare full-time (More than a year)

    Pros

    If you enjoy attempting to destroy the lives of innocent people, enjoy being over worked, being under paid, if you honestly dont care about the people your paid to care about, and if you dont mind covering your fellow employees by falsifying stories, medical docs, and if you enjoy being treated as if that poo that dog took in the yard was worth more than you, then you have found the perfect Job.

    Heres a brief history of my experience at Sundance Hospital . I've seen patients ignored, left in feces and dirty sheets be dropped. Be injurred, medical documentation changed to cover the company, patients personal groceries stolen, ive seen staff sleeping, verbally attacking family of patients and patients themselves, I've seen meds given incorrectly, seen narcotics stolen, seen meds purposely taken from one patient and given to another, seen med documentation changed to reflect "missing" medication. I've seen the cliquing between management and select employees, I've been under valued, as an employee, and as a human, I'm ashamed of the things I've seen, and disgusted for ever being part of this company!

    Cons

    Absolutely everything ! Too many to list


  5. Helpful (1)

    "Not Safe"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Garland, TX
    Former Employee - Anonymous Employee in Garland, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sundance Behavioral Healthcare full-time (More than a year)

    Pros

    Plenty of hours.
    A few very loyal staff members.
    Some innovative, caring management.
    High census with very high acuity.
    A challenging staffing grid that ignores the high acuity
    Frequent call-ins and very late arrivals to add challenges for co-workers and give them opportunities to improve time management skills

    Cons

    Poor staffing
    Poor Management
    Inexperienced staff
    No mentoring or support
    Huge staff turnover
    Patient abuse
    Staff abuse
    HIPAA violations
    Poor morale
    Leadership by coercion

    Advice to Management

    Check the highest competition to find what they are doing to prevent rapid turnover of staff. Listen without bias to staff and patient concerns. Pay attention to the ratio of experienced to inexperienced direct care staff. Verify cause of frequent staff changes, blaming staff for leaving is not the answer. Two or more resignations a day indicates a serious lack of confidence in management and the prospects for beneficial change.


  6. Helpful (2)

    "Get your requirements and get out!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Garland, TX
    Former Employee - Anonymous Employee in Garland, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Sundance Behavioral Healthcare full-time (More than a year)

    Pros

    Has a lot of great staff, but they are all looking for a way out so even that pro may not last long.

    Cons

    Supervisor is never available for questions or issues.
    Way understaffed.
    Takes away holidays from staff.
    Disorganized leadership.
    Poor discipline among staff.
    Terrible work environment.
    Poor pay. Awful benefits.

    Advice to Management

    Invest in your staff and treat them decently. Hire a supervisor who can be available for the staff. Someone who is honest and will not promise certain hours just to hire the person. Fire staff who clock in and never show up. In the last year, management has put the company through the ground.


  7. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Arlington, TX
    Current Employee - Anonymous Employee in Arlington, TX
    Recommends
    Positive Outlook

    I have been working at Sundance Behavioral Healthcare (More than 3 years)

    Pros

    Sundance is a great company to work for and grow with. Sundance promotes from within to allow its employees leadership opportunities.

    Cons

    I do not have any negative feedback to give about our facilities. We work together as a team and keep patient care first.

    Advice to Management

    Continue keeping patient care first. Continue operating together as a team. Continue promoting within.
    Continue building and promoting growth
    Continue employee appreciation

  8. Helpful (1)

    "Best place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Arlington, TX
    Current Employee - Anonymous Employee in Arlington, TX
    Recommends
    Positive Outlook

    I have been working at Sundance Behavioral Healthcare full-time (More than a year)

    Pros

    Great staff
    Beautiful grounds
    Fantastic patient care
    Everyone is friendly
    Work as a community
    Awesome doctors
    Good benefits
    Comfortable atmosphere

    Cons

    I really don't have anything bad to say about this hospital. If there is ever a problem administration is quick to get it resolved.

    Advice to Management

    Management is doing a great job! Keep up the good work and thank you for always working as a team and problem solving. Thanks for always motivating the rest of staff as well


  9. Helpful (3)

    "House Supervisor -Garland"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - House Supervisor -RN in Dallas, TX
    Former Employee - House Supervisor -RN in Dallas, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Sundance Behavioral Healthcare full-time

    Pros

    Great MHT'S
    Mostly Nice Nurse's

    Cons

    Inexperience Administration
    Friendship amongst mgmt
    Punitive Environment
    Low Pay
    Short staffed
    No clinical support
    Intake depart creates confusion and gossip

    Advice to Management

    Step down, allow individuals withat integrity to lead


  10. Helpful (5)

    "Employment at Sundance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinical Therapist in Arlington, TX
    Former Employee - Clinical Therapist in Arlington, TX
    Doesn't Recommend
    Negative Outlook

    Pros

    There aren't many: There is always work b/c they have huge turnover, you will get hours if needed and they will ask you to fill in when needed.

    Cons

    As a clinical therapist they place you in groups with 15+ in the adolescent groups and 18+ in the 5-8 yr old groups; most of the time without help b/c they won't replace the techs that quit or get fired. You will not grow professionally and there is no help when you ask questions (especially in Arlington). There is a lot of drama (fights between staff and total lack of management/supervision, esp in Arlington) and the environment is so far from professional that I wouldn't go back even if they doubled my salary, lots of favoritism. As a therapist they will not back you up when parents complain or over reach their boundaries and they rarely get you help when your groups are out of control due to large enrolment of patients. The doctors/Owners rarely listen to your feedback and if you ask questions and seek advice for clarity to give to the patient caregivers they take it as an attack and punish you.

    Advice to Management

    This pertains more to Arlington but this was one of the worst places I have ever worked; you need to grow up, get a manager that can manage the people and more importantly FOLLOW the group therapy guidelines of only allowing 5-8 members per group and BY GOD get some tech help if you overload a group. If a patient does not need to be there, stop diagnosing them with false diagnostic criteria and please stop giving them meds they don't need. Its no wonder the recidivism rate is so high for clients in your facility and turnover rate is so high for employees.


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