Sungard Availability Services Reviews

Updated May 14, 2021

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3.2
54%
Recommend to a Friend
61%
Approve of CEO
Sungard Availability Services CEO Michael K. Robinson
Michael K. Robinson
87 Ratings
Pros
  • "Good management work life balance and flexible work hours(in 106 reviews)

  • "Quick to work from home and no sign of return in the pandemic(in 44 reviews)

  • Cons
  • "Frequent shifts in upper management have led to inconsistent strategy(in 45 reviews)

  • "Working your backside off and bringing new ideas is of no use - senior management want robots and yes men(in 30 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    1. 5.0
      Current Employee, more than 8 years

      Good peer community

      Sep 14, 2020 - Senior Systems Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Collaboration and innovation is encouraged.

      Cons

      Along with necessary cuts lots of knowledge loss where there could have been retention. Hiring from within is weak.

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      2 people found this review helpful
    2. 4.0
      Current Employee

      OK Company to work

      Apr 23, 2021 - Software Enginerring Analyst in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people to work with

      Cons

      Impact from competitors impacting bottom line

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    3. 4.0
      Former Employee, more than 8 years

      Company under (re)construction

      Apr 16, 2021 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      For the most part, really good employees, smart, dedicated and supportive.

      Cons

      Previous leadership team drove the company into the ground.

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    4. 2.0
      Former Employee, more than 10 years

      Changes Are Needed

      Jan 19, 2021 - Network Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people, meaning the other employees you work with and try to accomplish all of the goals set forth by the people in charge, are the greatest thing about the company. They work tirelessly to accomplish goals and assist clients, only to be told they have to do even more work with less people as the years pass due to cost cutting and mismanagement.

      Cons

      The company does not have, at least while I was there, a clear goal to help customers. Management is more concerned with cutting costs and trying to get out of debt while losing customers and making the work environment unbearable. They have no forward thinking leaders, and anyone that tries to challenge the direction that company is going, is immediately fired and replaced with unqualified individuals. They need to get their act together or they'll be out of business, as clients were well passed frustrated before I left.

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      5 people found this review helpful
    5. 4.0
      Current Employee, more than 5 years

      Software

      Apr 12, 2021 - Account Executive in Wayne, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great coworkers friendly atmosphere management

      Cons

      No cons to report at moment

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    6. 1.0
      Former Employee, more than 3 years

      Legacy thinking is out dated

      Apr 21, 2021 - Director in Phila, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits and some good people remain.

      Cons

      Legacy thinking, not open to collaborating and new leadership does care to listen to existing employees. Vile Ops leader holding the company hostage while living the good life in Costa Rica.

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    7. 4.0
      Former Employee, more than 5 years

      Good place to work

      Mar 8, 2021 - Director, Service Management in Wayne, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Interesting work, Good set of employees, helpful environment, varied areas to get involved with.

      Cons

      Not too sure what they should present externally as the companies reason for existence, Poor to non-existent advertising. Over concentration on satisfying internal measurement.

      1 person found this review helpful
    8. 3.0
      Former Employee

      Good Run

      Apr 21, 2021 - Marketing Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A lot of good people

      Cons

      Offerings can be a moving target

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    9. 4.0
      Former Employee, less than 1 year

      I loved working for this company

      Dec 16, 2020 - IT Technical Coordinator in Scottsdale, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The DCO and Recovery teams at the Scottsdale office were great and knowledgeable. I woke up every morning wanting to go to work

      Cons

      The corporate executives high up in the company that control the datacenter operations and recovery environments do not seem to know what they are doing with asset management and inventory.

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    10. 3.0
      Former Employee, more than 8 years

      Great Culture - Poor Leadership

      Apr 15, 2021 - Senior Vice President, Sales in Wayne, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people and culture. Leader in BCP.

      Cons

      Cost cutting mindset. Leadership lacked vision and refused to invest in growth ideas,

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    Viewing 1 - 10 of 979 Reviews

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