Sungard Availability Services Reviews | Glassdoor

Sungard Availability Services Reviews

Updated February 13, 2017
104 reviews

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Sungard Availability Services CEO Andrew A. Stern
Andrew A. Stern
61 Ratings

104 Employee Reviews

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More Pros and Cons

  1. Helpful (3)

    "The ship has sunk. All hands to the lifeboats!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Houston, TX
    Current Employee - Operations in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sungard Availability Services full-time (More than 5 years)

    Pros

    Plenty of time to update your resumes. Plenty of horror stories about incompetence in management to share with the employees at your next job.

    Cons

    When it comes to high profile mistakes, blame is distributed among everyone in the company even though most are made at the C-Level. Credit, not so much.
    Supervisors and above all earn above 100K yet the people who produce the results take home half of that.
    Sungard AS has been a huge user of H1B employees, bringing in cheap replacements for the original employees who were the reason why at one point this was the company to be with.

    Advice to Management

    Accept responsibility for the mistakes in product choices and pathways you decided on. Reign in your Human Resources teams which are errantly withholding double tobacco premiums from employees' checks and refusing to refund.


  2. Helpful (8)

    "doors are almost closed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Database Administrator in Phila, PA
    Current Employee - Database Administrator in Phila, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sungard Availability Services full-time (More than 3 years)

    Pros

    Was a good employer but that seems to be ending.

    Cons

    Upper management instructed us not to pay any bills. Seems the end is near.

    Advice to Management

    STOP off shoring. our customers can see that you don't care.


  3. Helpful (4)

    "Buyer beware!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in Wayne, PA
    Current Employee - Senior Account Executive in Wayne, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sungard Availability Services full-time (More than 10 years)

    Pros

    None to justify staying. If you are considering employment here be very careful. Get a signing bonus (they do them) and make sure you have severance built into your contract (they do this).

    Cons

    Management continues to try to put lipstick on this pig and spin that it is still a good place to work. People, we need to prepare for an orderly exit on our own terms--not wait until the next round of firings. This last round of layoffs in January 2017 cut past the bone and many people critical to the success of this organization are gone and there is no one to do the work!

    Advice to Management

    You are out-sourcing jobs that cannot be out-sourced. Customers know this and they are angry about it and looking at competitors, of which there are plenty.

    Advice to the Venture Capitalists who actually own the business. Take a deeper look at how the executives are running this business into the ground, trying to make it look good for you to sell it, and trying to insure they earn their bonuses.


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  5. Helpful (5)

    "Please stay away from this organization"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Specialist
    Former Employee - Operations Specialist
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sungard Availability Services full-time (More than 5 years)

    Pros

    - Benefits are okay
    - 3-4 day work week

    Cons

    - No career progression
    - Bonuses are only for sales and upper management
    - Management is completely out of touch with employees
    - 1-2% annual raise that doesn't cover inflation

    Advice to Management

    Take care of your employees. Good morale goes a long way.


  6. Helpful (6)

    "Terrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Wayne, PA
    Former Employee - Account Executive in Wayne, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sungard Availability Services (More than a year)

    Pros

    People, Great solutions, great engineers, and sales support.

    Cons

    Management loved making their employees feel stupid. QBR's were just a straight up teeth kicking every three months, and was more for managements amusement and not a learning experience for anyone.

    Advice to Management

    Take a hike


  7. Helpful (4)

    "Software group"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Specialist in Wayne, PA
    Current Employee - Product Specialist in Wayne, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sungard Availability Services full-time (More than 10 years)

    Pros

    Convenient location, new women's leadership group

    Cons

    Terrible management, doesn't listen to long time customers, time management needs improvement? Roadmap needs better delivery


  8. Helpful (7)

    "A company that time has passed by"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    In the words of another former employee, the biweekly reward.

    Cons

    The original SunGard was the king of the land. But time and technological progress has led to its original mission being being taken by other companies.


  9. Helpful (6)

    "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director in Cupertino, CA
    Former Employee - Senior Director in Cupertino, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sungard Availability Services (Less than a year)

    Pros

    Salary is in line with Industry

    Cons

    Company is divided in to new and old teams and there is huge job security mindset which disallows any innovation.


  10. Helpful (2)

    "Waste a time, security team total wasters."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Transition Engineer in Wayne, PA
    Former Employee - Senior Transition Engineer in Wayne, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Actual team where I worked are great, great people, smart ideas.

    Cons

    Background check is total sucks, security at sungard are total waste a time and they deciding everything. They would also probably want check your kindergarten history, even if that's 50 years ago. Direct manager can't say anything for them, when security time wasters start their investigation and found that my education can't be verified, because it's overseas. So they cancelled my contract and cancelled offer they gave me for perm position here w/o any explanation.

    Advice to Management

    Fire all of your security, they just wasting time and don't even have any ideas and respect to actual direct manager, who is suppose to be a decision maker.


  11. Helpful (7)

    "Strategic Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive
    Doesn't Recommend
    Negative Outlook

    I have been working at Sungard Availability Services full-time (More than 3 years)

    Pros

    Work Life Balance, Name Brand Recognition,

    Cons

    Unstable Work environment, Poor Senior Management, Negative Work Environment and Customer Churn, Lack of investment in Services, new technologies and Outsourcing to India



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