Sungard Availability Services Reviews | Glassdoor

Sungard Availability Services Reviews

Updated May 25, 2017
553 reviews

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Full-time Part-time

2.8
Star Star Star Star Star
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Sungard Availability Services CEO Andrew A. Stern
Andrew A. Stern
258 Ratings

553 Employee Reviews

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Pros
Cons
  • Upper management instructed us not to pay any bills (in 35 reviews)

  • Senior management just care about KPIs (in 24 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Start up mentality with a great sense of purpose. Management is doing a great job to evolve into a new business model that includes much needed consulting services

    Cons

    They are finding it challenging to implement new business model but they are focused. Internal processes are evolving, People are a bit reluctant to adjust, but they do.

    Advice to Management

    Keep doing what you are doing. You have worked hard to land some big deals and it is paying off. Leverage those successes to gain more big clients


  2. "Great potential -- unrealized"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at Sungard Availability Services full-time (More than 3 years)

    Pros

    Outstanding Reputation and brand recognition, devoted staff focused on the customer.
    Solid technical expertise,and deep domain expertise in recovery services and strategy.

    Cons

    Unrealistic view of the market where their capabilities are not aligned with their aspirations, coupled with a lack of strategy and focus. Don't know what they want to be or more importantly,,what they can be and what they should not attempt.

    Advice to Management

    Get aligned amongst yourselves and have the difficult conversations...Then make the tough decisions and focus relentlessly.


  3. "Worst management I've ever seen/very low moral."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Middle Management in Wayne, PA
    Current Employee - Middle Management in Wayne, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sungard Availability Services full-time (More than 3 years)

    Pros

    Decent pay if you can hold out for a fair rate.

    Cons

    Poorly managed, can't get a handle on deliverables. Cut corners resulting in customer dissatisfaction. Employees poorly trained.

    Advice to Management

    Revisit business model and implement quality improvements.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Not prepared to say"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wayne, PA
    Former Employee - Anonymous Employee in Wayne, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good work life balance, great people on the "shop floor" with great attitude in all departments, money not to bad

    Cons

    Management far to reactive to current markets, no forward planning, this is a DR company not a managed services company, trying to play with the "big boys" in the managed services market but out of their depth, USA controlled who haven't got a clue about the UK or European market, over the years as the USA has taken control moral and standards have reduced dramatically,

    Advice to Management

    Get rid of the CEO, I cannot believe he has lasted as long as he has


  6. "Sadly declining"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sungard Availability Services full-time (More than 10 years)

    Pros

    Some really good people at the grassroots that in the past have put their heart and soul into the previous success of the organisation - but are now becoming more and more disenchanted.

    Good work life balance - but people are not used to their full capability.

    Cons

    What was once a great company to work for in the UK has sadly declined and continues to do so due to poor strategic direction and endless Globalisation / Americanisation.

    Constant drive to squeeze costs has led to off-shoring which has ruined service delivery capability.

    We are told to follow processes but none of these are really documented which lead to confusion and complication.

    A lot of talk about our values but this is pure lip service.

    Advice to Management

    You need to get a grip and recognise the errors that you are making unless of course all you care about is any potential sell off by the VC's.


  7. Helpful (2)

    "Dying Services"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sungard Availability Services full-time (More than 5 years)

    Pros

    Hard working teams, high motivation

    Cons

    Aging product set, poor market strategy


  8. Helpful (4)

    "If is was only possible to rate this company with '0' Stars"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Philadelphia, PA
    Current Employee - Account Executive in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sungard Availability Services (More than 5 years)

    Pros

    Keeps people off the streets

    Cons

    Most of the people I know hate to come to work, live in fear of loosing their jobs, do crazy things to protect those shaky jobs-- that go against team work and working together and actually taking care of the customers. Customers are exiting contracts at an alarming rate. Revenues are plummeting. New business is being signed at a loss. It is the strangest thing I have ever seen. The general feeling is that they have less than a year left. I have even heard executive management say that. Either someone has to buy them or...who knows how long they can sustain this house of cards. They are not paying some bills. New solution development continues to fail because they invest for a while and then pull the plug. They are out-sourcing everything they can at a great cost to customer satisfaction. One guy was in an executive meeting where they were talking about out-sourcing HIS job. Very unhealthy environment. Get out when you can and if you are considering taking a job here, keep looking! I know I am!

    Advice to Management

    It is too late to save the company. Most of you have ruined it for the rest of us.


  9. Helpful (2)

    "Sinking company with bad management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Philadelphia, PA
    Former Employee - Software Engineer in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sungard Availability Services full-time (More than a year)

    Pros

    Good people to work with.
    Laid back environment.
    Good work life balance.

    Cons

    Below average pay.
    Constant layoffs.
    Bad management whose aim is just to make profit ( which doesn't happen).
    Management doesn't care about retaining talent or customers.

    Advice to Management

    Quit already


  10. Helpful (6)

    "Delivery Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Manager in Philadelphia, PA
    Former Employee - Delivery Manager in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sungard Availability Services full-time (More than a year)

    Pros

    Good people to work with.

    Cons

    Company was only interested in profit margin


  11. "Review for current company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    good company to work.good to join

    Cons

    some management issues but good to join


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