Sungard Availability Services Reviews | Glassdoor

Sungard Availability Services Reviews

Updated August 19, 2017
582 reviews

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  1. Helpful (2)

    "Needs improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sungard Availability Services full-time (More than a year)

    Pros

    Gain exposure and learn a fair amount

    Cons

    Management has unrealistic expectations. Crazy requests at all hours of the night with no work life balance.

    Advice to Management

    Plan ahead, be proactive instead of reactive. Respect your employees' personal lives.


  2. "Great Company to Grow if you fight for it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Negative Outlook
    No opinion of CEO

    I have been working at Sungard Availability Services full-time

    Pros

    Overall decent compensation levels.

    Cons

    For a company of it's size and age, they have yet to figure out standard HR procedures that work across the company. Management is often haphazard in making decision because there is a lot of change.

  3. Helpful (7)

    "Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sungard Availability Services full-time

    Pros

    Depending on location obviously this doesn't always apply. Comute to work is ok. Company parking is a plus... If you mind your business and do you job, people tend to leave you alone. No set dress code..

    Cons

    This is probably 2nd from the last worst places I have ever worked at in the Industry.. Several pressing issues in this company. I work in a engineering group, and noticed that the people I work with are totally unprofessional. Foul language is a huge problem in the Philadelphia office. In this group the F-word is many of the choice words you will hear. Moral in the Philadelphia office building is next to nothing. You hear nothing but people either being over worked, under paid, hate their job, deserve a raise / title change and or are looking for a new job. It's a real shame to hear such things every day you come in and it can take a toll on you mentally and physically. Also find people in non-management positions micromanaging other team members. No real career path as people are over worked and you can't move into another position in that group as people will be jealous or offended. Management is willing to increase your work load though with no raise and won't think twice about it. People will talk behind your back and throw you under the bus. Also not really possible to move into other teams when it's extremely difficult to get approval for back filling position in the first place. Management team seems to be operating the status quo...

    Advice to Management

    Identify the people that are hard working and a voice into the team. Take that information and apply it. The people that are complaining / unprofessional and not pulling weight, replace those people with people that want to work and want to see the team grow.

    Executive management - it appears that you are looking to shed some pounds by laying off people company wide. Understand that this will impact your customers in the long run. Also please be aware that as you continue to do this, work load will increase and cause reduction in quality of work and will cause people to avoid working for you. How can you express that a round of lay offs occurred and then in the same sentence introduce your new SVP of Sales!!!???


  4. Helpful (1)

    "Overall Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sungard Availability Services full-time

    Pros

    Good people to work with
    Great middle management

    Cons

    Top heavy senior management
    Creating large off shore model for support

    Advice to Management

    Focus on employees. They're your greatest assets.


  5. Helpful (4)

    "High turnover; poor executive team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager
    Former Employee - Senior Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sungard Availability Services full-time (More than 5 years)

    Pros

    None I can think of.

    Cons

    CEO delusional dictator. The only people that stay are India H1Bs that have to stay to get their green card.

    Advice to Management

    Should have sold it years ago when it had value.


  6. Helpful (1)

    "Channel Account Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sungard Availability Services full-time

    Pros

    Flexible working hours and location. Executives for channel sales team had strong vision for the program

    Cons

    Lack of direction from C level and product teams


  7. Helpful (5)

    "Imploding in its incompetence"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sungard Availability Services full-time (More than 5 years)

    Pros

    Dedicated co-workers despite being in a company that is so financially unstable.
    Company does support remote work.

    Cons

    First, let me just say, I'm lucky to get out and have found a better company. But at Sungard, the dear leader and his cronies have failed miserably to turn the company around. Consistent dismal revenue, slow release of new products, poorly designed new products, while unable to compete in the saturated cloud market are all dragging the company down to the scrap heap. In addition, morale is low. There's also no career advancement. The company also has high turn-over, there's persistent layoffs to cut costs to make the accounting books look good. The company continuously moves jobs to India and Costa Rica, leading to low quality work and dissatisfied customers. The San Ramon California building is up for sale. Other facilities have been sold. The pattern is clear: move as much of product development out of the USA.

    Advice to Management

    It's time to put the whole thing to rest. The remaining employees live in fear for their jobs each day and are looking to get out. In the meantime, you've proven quite well that you have no idea how to make this company profitable. Bringing in less-than-brilliant executives who don't deliver positive results is a joke. It's over. Just turn off the lights and shut the doors.

  8. Helpful (3)

    "Current reorganization causes layoffs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Thornton, CO
    Former Employee - Anonymous Employee in Thornton, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Sungard Availability Services full-time

    Pros

    Great pay, good family / work balance. Sometimes working from home. Great people and teamwork.

    Cons

    Lack of knowledge of some employee behavior. Some work much harder than others. Let some very talented people go recently.

    Advice to Management

    More monitoring of work among team. Utilize numbers and time of repair to evaluate those that really work and make quotas for the department count proactively.


  9. Helpful (1)

    "Sungard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Leadership in Philadelphia, PA
    Former Employee - Leadership in Philadelphia, PA
    Neutral Outlook
    No opinion of CEO

    I worked at Sungard Availability Services full-time (More than 5 years)

    Pros

    Opportunities to contribute and be a part of something.

    Cons

    There were always constraint restructures.

    Advice to Management

    Hang in there but don't cannibalize you staffs.


  10. Helpful (1)

    "Decent company but not without its challenges"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Sungard Availability Services full-time (More than 3 years)

    Pros

    Pay and benefits are great. Management is generally very good. You have opportunities to continue education. Growth opportunities exist for those willing to change job roles from time to time.

    Cons

    Taking time off is often problematic as staffing is too thin to provide coverage while you're out. Tasks either don't get done while you're out or you get called while on "vacation" to handle critical items.

    Tools are often deployed before they're mature and this leads to loss of productivity.

    Advice to Management

    Pay closer attention to what's going on in the trenches. Many of the challenges we're seeing regarding revenue and costs are direct results of decisions impacting people at the bottom. Do more skip level meetings to cut through the filters.


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