Sungard Availability Services Reviews | Glassdoor

Sungard Availability Services Reviews

Updated December 15, 2017
630 reviews

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630 Employee Reviews

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  1. Helpful (11)

    "India and Cost Rica Resources causing chaos on all fronts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sungard Availability Services full-time (More than 10 years)

    Pros

    Legacy DR provider reputation still stands, loosing ground fast

    Cons

    Outsourcing engineering and project management to Cost Rica and India ruining customer satisfaction at every step

    Advice to Management

    Loose the offshore support model - this is rapidly bringing the company down


  2. Helpful (9)

    "A once good recovery program is now an embarrassment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA

    I have been working at Sungard Availability Services full-time (More than 5 years)

    Pros

    The people, the people, the people. The team executing recovery is a great pool of talented and dedicated individuals. A layoff per quarter in one year is extreme, that's where it's headed. Can you say happy holidays?

    Cons

    The people pushing the automated recovery tool has killed the program. They're right about one thing, it's not the tool, it's the people pushing the tool. They poured so much into this tool, they neglected the people executing. It used to be a great place to work because of the people, but the cuts have taken it's toll and those left are pushed to burn out with no consideration to their well being.

    Advice to Management

    It's time to cut your losses now and save the program by investing on the people instead of the tool.

  3. Helpful (6)

    "Got out at right time, job is now outsourced"

    StarStarStarStarStar
    Former Employee - Accounts Payable Specialist in Wayne, PA
    Former Employee - Accounts Payable Specialist in Wayne, PA

    I worked at Sungard Availability Services full-time (More than 10 years)

    Pros

    AS was very employee focused

    Cons

    last 10 years, became less focused on employee. Instead they nickled and dimed you and said it was to bring the company to industry standards.


  4. Helpful (14)

    "Less than one star - Stay away, FAR AWAY."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wayne, PA
    Current Employee - Anonymous Employee in Wayne, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sungard Availability Services full-time (More than 5 years)

    Pros

    No pros at this point in the company unless you're in Costa Rica or India. US people looking at jobs should know the org is crumbling from the top. More layoff's are scheduled for August 2017. More US work going off-shore.

    Cons

    Upper management is leaving in droves. 4 upper management individuals (3 VPs and a C-Suite) are leaving the company in the next two months.

    Advice to Management

    Just fire everyone and sell.


  5. Helpful (2)

    "Challenging and Caring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development in Philadelphia, PA
    Current Employee - Software Development in Philadelphia, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Sungard Availability Services full-time (More than 3 years)

    Pros

    They care about employees. There are plenty of challenges enabling you to rise up and be innovative. Big on collaboration.

    Cons

    Highly competitve industry. Bottom line influences operation decisions too much.

    Advice to Management

    Reinvest! Worry less about profit and more about growth.


  6. Helpful (8)

    "Loss of US Based Jobs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at Sungard Availability Services full-time

    Pros

    Can learn new technologies and ideas.

    Cons

    SGAS is involved in multi year RIF. Moving majority of US Based Jobs to India and Costa Rica.

    Advice to Management

    Rethink strategy.


  7. Helpful (2)

    "Still have a positive attitude in Wayne"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Wayne, PA
    Current Employee - Anonymous Employee in Wayne, PA
    No opinion of CEO

    I have been working at Sungard Availability Services full-time (More than 10 years)

    Pros

    Nice co-workers, decent benefits and nice working environment/facility.

    Cons

    No ability to work from home, even if it is only one day a week. Management always changing and layoffs always looming in the future. Morale is bad.

    Advice to Management

    Be open to employee advice/ideas since we are the ones working in the trenches.

  8. Helpful (2)

    "TEM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sungard Availability Services full-time (More than 3 years)

    Pros

    Good company! Great Salary & benefits! Great place to learn

    Cons

    Company is going thru a reorganization.


  9. Helpful (1)

    "Sungard Availablility Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Unix/Linux Change Engineer in Houston, TX
    Former Employee - Unix/Linux Change Engineer in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sungard Availability Services full-time (More than 8 years)

    Pros

    It was a good job for almost 10 years. Nice benefits with matching contributions to 401K.

    Cons

    Constant re-orginations of management, staff and changes in product offerings to stay relevant. Then outsourcing to India and Costa Rica was a constant source of cuts in U.S. Windows and Unix staff. It was a constant drain on morale.

    Advice to Management

    Work harder at sales and honor the loyalty of your employees.


  10. Helpful (1)

    "Good run, while it lasted"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sungard Availability Services full-time

    Pros

    Sungard AS is strongly committed to making customers happy.

    Cons

    Off-shoring is the wave of the future. If you are not in front of a customer; you are at risk.


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