Sungard Availability Services Reviews in Wayne, PA | Glassdoor

Sungard Availability Services Wayne Reviews

Updated June 20, 2017
73 reviews

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Wayne, PA

2.5
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Sungard Availability Services CEO Andrew A. Stern
Andrew A. Stern
42 Ratings

73 Employee Reviews

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Pros
Cons
  • Upper management instructed us not to pay any bills (in 35 reviews)

  • Litte to no direction from senior management (again, mostly US-centric) (in 25 reviews)

More Pros and Cons

  1. Helpful (1)

    "Still have a positive attitude in Wayne"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Wayne, PA
    Current Employee - Anonymous Employee in Wayne, PA
    No opinion of CEO

    I have been working at Sungard Availability Services full-time (More than 10 years)

    Pros

    Nice co-workers, decent benefits and nice working environment/facility.

    Cons

    No ability to work from home, even if it is only one day a week. Management always changing and layoffs always looming in the future. Morale is bad.

    Advice to Management

    Be open to employee advice/ideas since we are the ones working in the trenches.


  2. Helpful (5)

    "Not prepared to say"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wayne, PA
    Former Employee - Anonymous Employee in Wayne, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good work life balance, great people on the "shop floor" with great attitude in all departments, money not to bad

    Cons

    Management far to reactive to current markets, no forward planning, this is a DR company not a managed services company, trying to play with the "big boys" in the managed services market but out of their depth, USA controlled who haven't got a clue about the UK or European market, over the years as the USA has taken control moral and standards have reduced dramatically,

    Advice to Management

    Get rid of the CEO, I cannot believe he has lasted as long as he has


  3. Helpful (3)

    "Worst management I've ever seen/very low moral."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Middle Management in Wayne, PA
    Current Employee - Middle Management in Wayne, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sungard Availability Services full-time (More than 3 years)

    Pros

    Decent pay if you can hold out for a fair rate.

    Cons

    Poorly managed, can't get a handle on deliverables. Cut corners resulting in customer dissatisfaction. Employees poorly trained.

    Advice to Management

    Revisit business model and implement quality improvements.


  4. Helpful (2)

    "Good place to work, but having some issues"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wayne, PA
    Former Employee - Anonymous Employee in Wayne, PA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Sungard Availability Services full-time (More than a year)

    Pros

    Good culture. Pretty good medical/dental/vision coverage. Decent vacation policy. Lots of fun, interesting people to work with. CEO is very personable and occasionally hosts town hall events in area offices. OK compensation.

    Cons

    Global company, so lots of early or late calls depending on the time zone you're based out of. Lots of reorgs and low morale. Have to fight for every advancement opportunity.


  5. "Network Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wayne, PA
    Current Employee - Anonymous Employee in Wayne, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sungard Availability Services full-time (More than a year)

    Pros

    Good for multi vendor platform exposure in network security. Never ending learning experience.

    Cons

    Management seems to be stale

    Advice to Management

    Need to guide and motivate team in the correct way


  6. Helpful (8)

    "non family - family"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wayne, PA
    Former Employee - Anonymous Employee in Wayne, PA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Sungard Availability Services full-time (More than 10 years)

    Pros

    Good salary, not great but solid. Benefits are industry average. Good place to start a career, but if you want to be recognized for your talent transfer to another company your you could end up wasting your best years on the end of the vine if you are not your superiors best buddy.

    Cons

    High school like gossip. Internal departmental cut throats for promotions and survival. Lack of direction by mgmt and too much hand holding that your job is safe when in reality you see one colleague after another get the ax in I'll advised cost cutting in the wrong areas.

    Advice to Management

    Act like professionals where the best people get promoted and not the ones that smile at you but snipe at everyone else. I was told we were a "sungard family" when 911 happened, but when I needed my sungard family for my own minor crisis, which was a non work and non performance related issue I was given the boot as if I had the modern day plague and used as an example for someone's personal agenda. Today, I have rebounded and own a successful start up with 50 employees that are treated equally and fairly. So my advice is to my former sungard brothers and sisters is this. Be there for one another in reality when it counts for each other and not just when in matters to sungard. Good luck to you all.


  7. "Application Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wayne, PA
    Former Employee - Anonymous Employee in Wayne, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sungard Availability Services full-time (More than 10 years)

    Pros

    Good life and work balance

    Cons

    If the employee can get clear expectation, will be great

    Advice to Management

    tell what is your expectation to emplyee


  8. "Nice place to learn new tech."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wayne, PA
    Former Employee - Anonymous Employee in Wayne, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sungard Availability Services full-time (More than 3 years)

    Pros

    Good people (at IC level); Solid DC and colo knowledge;

    Cons

    Slow moving; Top driven so low chances for moving fast

    Advice to Management

    Move fast ... reduce layers


  9. Helpful (5)

    "service management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wayne, PA
    Former Employee - Anonymous Employee in Wayne, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sungard Availability Services full-time (More than 5 years)

    Pros

    pay is decent but no bonuses.

    Cons

    Company management doesn't promote women. Male dominated company that puts up a mirage of woman advancements when they do not exist in reality only in title changes. When asked if there would be additional layoffs CEO lied and answered no in Nov 2016 when he knew that mass layoffs were planned. Very little integrity.

    Advice to Management

    Start listening to your customers before you lose the rest of them.


  10. "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director Service Management in Wayne, PA
    Current Employee - Director Service Management in Wayne, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Sungard Availability Services full-time (More than 3 years)

    Pros

    Well balanced across workload vs salary and benefits. Good executive management working to keep Sungard AS moving forward. Helpful and motivated environment.

    Cons

    Owned by group of VC companies. Expect to be sold at sometime. No guarantee of what will happen at that point.

    Advice to Management

    Continue along current path of concentrating on selling new Sungard AS products


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