Sunquest Information Systems Reviews

Cons

Compensation is average compared to similar opportunities

Cons

So far I've had a good experience and cannot think of any legitimate cons.

Cons

Siloed operations
Middle management not empowered to make decisions to improve operations and performance; managers over-extended with many direct reports and line-level project work
Uncomfortable working environment (open office noise, HVAC problems)
No profit sharing, unlike other tech companies; small raises for high-performers
Visibility and promotion in the organization seems to be provided in a way that is inconsistent with equal opportunity/diversity
After orientation week, no formal training provided at all

Cons

I want to preface what I’m about to say with some empirical evidence, specifically, according to this site 45% of employees would recommend Sunquest to a friend, 57% approve of the CEO and 37% have a positive business outlook.
Challenges abound here. From the outset, recruitment took months and once offer was made and accepted I was informed that it was standard practice for recruiters to keep candidates “warm” while trying to manufacture a position. Once in the door, a week’s worth of being in a room with someone who know’s nothing about training and very little about the company and products. Once in my role I was given a mentor who was as new as I was. They were friendly but not the best at getting me up to speed, so the process of being effective took longer and was more painful than one would hope. Other than that, communication is poor, especially from the leadership and moreover, feedback isn’t welcome from the bottom up which is demoralizing. Expansion offshore seems to be the strategy du jour, while stateside customers continue to flee at an exponential rate. Continued focus on “cutting edge” technology is being done with buy versus build mentality which puts continued strain and stress on an already overburdened staff. As new businesses are added their core teams flee leaving incredible gaps in the support and transition of their products and even more challenges to integrating these complex technologies into our stack. There is very little, if any, opportunity for advancement or career growth, hence the significant turnover under the current executive team. There is blatant nepotism and a retaliatory culture which belittles the “vision and mission.”

Cons

Just be careful when climbing in your career. This is still a good old boys club. Keep all promises from your direct manager in writing or face the consequences. Don't ever trust what you hear. The culture is good here and the President has great ideals. But there are still vestiges of muck from the past lurking in the corners ready to pull you down and ruin your career.

Cons

"Boots on the streets" care very much about doing the right thing for the right reasons but very often are advised against that mode of operation, are not given the tools to do so, or do not know how to go about doing so. Responsibilities are often assigned to someone just to have someone responsible - not because they have the knowledge, skills, training, experience, or expertise.

Although a very scenic drive, the new corporate location is extremely inconveniently off the beaten path - not enough covered parking to provide shelter for vehicles from harsh summer conditions - areas of building that are completely wireless do not work an unacceptable portion of the time.

As a technology company that has been in existence since 1979, access to effective tools is woefully inadequate. Penny wise, dollar foolish.

There are disconnects between strategic planning and tactical implementation relevant to communications, demonstrating leadership through actions, and commitments to actions that are transparently and visibly non-detrimental to the current workforce and client base.

The current growth trajectory is not controlled in a sustainable manner; risk from this path may be evaluated at the executive level but does not demonstrate engaging working stakeholders in order to account for the realistic implications to current resources or client base. Entering new markets, and increasing footprints in existing markets, increases risk in an environment in which the risk resulting from changes in the information security landscape is, at the very least, dynamic and, at most times, volatile in nature. The context of the risk can be catastrophic - when this is not fully understood and accounted for in planning and implementation, growth is not sustainable.

Management is very quick to applaud throwing hours at problems, acknowledging employees who work around the clock to resolve issues that, had they been appropriately addressed early in the cycle, would not have occurred in the first place. Dedication is admirable and should be recognized, but continued dependence and expectations of just "finding a way" should be resolved.

Cons

Inter-department communication has always been dismal. Severe competition for resources between the respective departments hampers progress and defeats morale.

Cons

Holy nepotism batman. If you are in favor, expect tons of promotions, lavish gifts (including Amazon Echos and Coach purses) and constant praise. But otherwise, be ready for insulting management and not even getting a cost of living raise. And if you are a woman, be ready to do all sorts of admin tasks (distributing mail, taking notes) no matter what your actual role or level.

Cons

Nepotism has been killing the company culture for the last few years. It's no secret who will be promoted and recognized and you have to be ok with that if you want to work there because it is the same people every year (whether they meet targets or not) while everyone else who surpasses goal is lucky to get a 1% increase. The upper level leadership can be condescending, demeaning and accusatory, although if you have a backbone and stand up to them, they do seem to respect you more and back off some. Negotiate your salary when you start because they will low ball you, unless....well, nepotism. Acquisitions are good, but head count has shrunk significantly so most roles are treading water to stay ahead.

Cons

People don't get treated and compensated fairly.