Sunquest Information Systems Reviews | Glassdoor

Sunquest Information Systems Reviews

Updated January 11, 2017
166 reviews

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Full-time Part-time

2.8
Star Star Star Star Star
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Approve of CEO
Sunquest Information Systems President Matthew Hawkins
Matthew Hawkins
52 Ratings

166 Employee Reviews

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Pros
Cons
  • Work/life balance does not exist (in 6 reviews)

  • The executive team screws their employees regularly (in 7 reviews)

More Pros and Cons

  1. "Sales"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sunquest Information Systems full-time

    Pros

    Large portfolio of solutions to sell

    Cons

    Lack of support from internal resources


  2. Helpful (1)

    "Great Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Support Specialist in Tucson, AZ
    Current Employee - Associate Support Specialist in Tucson, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sunquest Information Systems full-time (More than a year)

    Pros

    Great Environment
    Team work focused
    The support team is very collaborative and works well together

    Cons

    More staff is needed to achieve goals set. There is a need for more time to work on projects
    Not clear how to advance


  3. Helpful (6)

    "Opportunities galore"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tucson, AZ
    Current Employee - Anonymous Employee in Tucson, AZ
    Recommends
    Positive Outlook

    I have been working at Sunquest Information Systems full-time (More than 8 years)

    Pros

    Amazing people to work with - talk about caring about what they do! Executive vision is fantastic. Lots of tough decisions, but that's what they pay them for, right? It is nice to know they are pointed in the right direction to bring Sunquest forward into the next wave of healthcare IT.

    Cons

    It will be a challenge to get to the ideal future state. We are having to do more with less. Our expansion in some areas require that we belt-tighten in other areas. It would be nice to see a little more of company profit go to fund day-to-day operations instead of only new ventures and inorganic growth.

    Advice to Management

    When we are told to have work life balance but your boss is emailing on vacation or on the weekends, the actions speak louder than words.


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  5. Helpful (9)

    "Just ok."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tucson, AZ
    Current Employee - Anonymous Employee in Tucson, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sunquest Information Systems full-time (More than a year)

    Pros

    Veterans Day is now a paid holiday, HR does seem to be coming around on a few areas. People mostly try to do their best

    Cons

    Micro Managment and EVERY thing is about revenue. Needs more investment in tools and or software to perform daily tasks.

    Advice to Management

    Trust your employees more


  6. Helpful (5)

    "Solutions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Some really good people with great vision

    Cons

    Mid Management out of touch and a closed group

    Advice to Management

    Look at your current team to promote before bringing in people you knew at other companies.


  7. Helpful (1)

    "Good place to start"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Specialist in Tucson, AZ
    Current Employee - Support Specialist in Tucson, AZ
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Sunquest Information Systems full-time (More than 3 years)

    Pros

    Best part is the culture and work/life balance. People who work there are generally very nice. Decent training program, ok benefits.

    Cons

    401k match isn't great, salaries are low compared to national average but cost of living is also pretty low in Tucson. Management turnover is pretty high unfortunately. Not much for tuition assistance.


  8. Helpful (12)

    "If you're reading this, it's not too late"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sunquest Information Systems full-time

    Pros

    Employees with a certain creed, being a decent golfer, and the obedient will definitely thrive in this environment. Overlook the fact that the leadership has historically low approval ratings and are, actively, seeking employment elsewhere and it's not a bad experience.

    Cons

    For the past few years the trends have not been favorable: 1. The workforce has diminished (more is being done with a skeleton crew) 2. Revenue continues to decline as clients leave 3. Employee turnover is unusually high

    Advice to Management

    Don't sugarcoat the cons stated above. Yes, things are unfavorable right now and it's a stressful time. Acknowledge the issues and listen to your employees because OUR IDEAS MATTER.


  9. Helpful (8)

    "Stressful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tucson, AZ
    Current Employee - Anonymous Employee in Tucson, AZ
    Doesn't Recommend

    I have been working at Sunquest Information Systems (More than 3 years)

    Pros

    Employees are likable, friendly, and helpful to others. Nice café and small gym in the building. Moving to impressive building in the foothills this fall.

    Cons

    Company culture is not conducive to high morale. Questionable managerial ethics. High and unpredictable turnover. Management often on different pages...

    Advice to Management

    Value your employees


  10. Helpful (4)

    "Legacy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Tucson, AZ
    Current Employee - Account Executive in Tucson, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Sunquest Information Systems (More than a year)

    Pros

    Nice, smart, talented people. Mature base business.

    Cons

    The majority are not. Internal challenges to redefine strengths and assets.

    Advice to Management

    Good people are hard to find and harder to keep


  11. Helpful (8)

    "Work environment unsatisfactory."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great initial training pitches off the runway for new hires but I didn't think It was a good use of time and money to go all the way to Tuscon for a week of training.

    Cons

    My greatest dissatisfaction was the physical work environment. Very difficult to focus and concentrate on your tasks with constant physical and verbal distractions (stuffed in a small room with many other coworkers). I felt extreme disappointment and distraction in the workplace. Mandatory training tests that have nothing to do with your job tasks.

    Advice to Management

    I would suggest to Sunquest management to consider this option down the road, for PM, Development and QA not at the Tucson home office, instead of stuffing so many people in such a small workspace that's set off in the backroom bowels of a client company, consider offering employees the option of working remotely. It might just save the company a little money in the process. Or...get a larger workspace.



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