Sunquest Information Systems Reviews | Glassdoor

Sunquest Information Systems Reviews

Updated September 15, 2017
184 reviews

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Pros
Cons
  • Work/life balance does not exist (in 6 reviews)

  • There is very little, if any, opportunity for advancement or career growth, hence the significant turnover under the current executive team (in 8 reviews)

More Pros and Cons

  1. Helpful (9)

    "Stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tucson, AZ
    Current Employee - Anonymous Employee in Tucson, AZ
    Doesn't Recommend

    I have been working at Sunquest Information Systems (More than 3 years)

    Pros

    Employees are likable, friendly, and helpful to others. Nice café and small gym in the building. Moving to impressive building in the foothills this fall.

    Cons

    Company culture is not conducive to high morale. Questionable managerial ethics. High and unpredictable turnover. Management often on different pages...

    Advice to Management

    Value your employees


  2. Helpful (4)

    "Legacy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Tucson, AZ
    Current Employee - Account Executive in Tucson, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Sunquest Information Systems (More than a year)

    Pros

    Nice, smart, talented people. Mature base business.

    Cons

    The majority are not. Internal challenges to redefine strengths and assets.

    Advice to Management

    Good people are hard to find and harder to keep

  3. Helpful (8)

    "Work environment unsatisfactory."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great initial training pitches off the runway for new hires but I didn't think It was a good use of time and money to go all the way to Tuscon for a week of training.

    Cons

    My greatest dissatisfaction was the physical work environment. Very difficult to focus and concentrate on your tasks with constant physical and verbal distractions (stuffed in a small room with many other coworkers). I felt extreme disappointment and distraction in the workplace. Mandatory training tests that have nothing to do with your job tasks.

    Advice to Management

    I would suggest to Sunquest management to consider this option down the road, for PM, Development and QA not at the Tucson home office, instead of stuffing so many people in such a small workspace that's set off in the backroom bowels of a client company, consider offering employees the option of working remotely. It might just save the company a little money in the process. Or...get a larger workspace.


  4. Helpful (13)

    "Going in a wrong direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Learning Consultant in Tucson, AZ
    Former Employee - Learning Consultant in Tucson, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sunquest Information Systems full-time (More than 3 years)

    Pros

    I learned a lot about how horrible corporate work can be. For a while, I was on a great team with hard working people including a very focused boss who knew how to help her team members grow and flourish.

    Cons

    But that team suffered under new senior leadership. Then the director left and the new director was brought in specifically to slash the entire team to ribbons which began within six weeks of arrival and completed about two months later, having cut 9 out of the team of 12. No discussion. No warning. No compassion. SO GLAD I'm out of there!

    Advice to Management

    Your employees really are your greatest asset. Listen to them. Treat them well. Stop making the wrong choice between style and substance. Go for the substance, not the style.


  5. Helpful (10)

    "Good opportunities; vacant management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chandler, AZ
    Former Employee - Anonymous Employee in Chandler, AZ
    Recommends
    Neutral Outlook

    I worked at Sunquest Information Systems full-time (More than a year)

    Pros

    It may be different now, but when I started the company was hiring people new to the industry. That was great - giving people experience and a stepping stone for their career. Opportunities abound to improve yourself here; there is more than enough work and encouragement to pick up new skills and take on projects.

    Cons

    Do not expect appreciation in any form, unless you are hand selected by upper management to begin with. In fact, expect resentment and a total lack of support. I often disagreed with the direction my department was going in and decisions being made, but the lack of unity amongst the teams prevented any progress from being made. The lack of true leadership and trust was the main obstacle in almost all issues.

    Advice to Management

    I recommend hiring managers from within as much as possible. That way, leadership abilities can be evaluated prior to promotion, and management will possess a sense of the duties and tasks of their people. Tackling internal issues and encouraging new ideas should be a high priority.


  6. Helpful (15)

    "The quality folks a fleeing like rats from a sinking ship. Rats from a sinking ship."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tucson, AZ
    Former Employee - Anonymous Employee in Tucson, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sunquest Information Systems full-time (More than 3 years)

    Pros

    Sunquest was a great company to work for at one time. The key word here is "was" - past tense, as in no longer "is."

    Cons

    I saw a post here asking why so many quality employees are leaving and I had to laugh. The company is driving them out! They are quitting or being let go because they make too much or because they see where positive change should occur but management is too scared to listen.

    That's right: this is a dying company driven by fear of its own employees and fear of change. The employees see it and so do the clients! Why do you think every negative review on here is followed almost immediately by a three or more star review? More lies and fear. Sunquest management sees it.

    Advice to Management

    Stop lying to yourselves, your employees, your clients, and the general public. Your owners came in to audit for a reason: you're dead in the water. Stop wasting your energy by treading water, accept fate, and drown.


  7. Helpful (2)

    "Very positive place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Requirements Engineer in Tucson, AZ
    Current Employee - Requirements Engineer in Tucson, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sunquest Information Systems full-time (More than a year)

    Pros

    Very positive and friendly atmosphere; very flexible with work schedule when you need to adjust for appointments, etc. Very good work/life balance

    Cons

    Starting pay is good, but depending on what department you work in, it can be difficult to get promotions and raises

  8. Helpful (11)

    "Deceptive Practices All Around, Run Fast...."

    StarStarStarStarStar
    • Culture & Values
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Doesn't Recommend
    Negative Outlook

    I have been working at Sunquest Information Systems (More than a year)

    Pros

    None, None, None, None, None,

    Cons

    They are in some sort of a financial crisis.
    They will lure you in with deceptive hiring practices and then it will all go to hell.

    Advice to Management

    Be more transparent


  9. Helpful (3)

    "Good place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Tucson, AZ
    Former Employee - Anonymous Employee in Tucson, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sunquest Information Systems full-time (More than 8 years)

    Pros

    Good group of people. The company is growing. Good work environment.

    Cons

    Salaries were a bit low.

    Advice to Management

    None


  10. Helpful (8)

    "Don't join; run from here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tucson, AZ
    Current Employee - Anonymous Employee in Tucson, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sunquest Information Systems full-time (More than a year)

    Pros

    several products.good marketing team. They do an excellent job of pitching what is not there. Sales teams can sell ice to an eskimo.

    Cons

    Several gaps in the product; very poor implementation. No strategy on how to cope with commitments. Sales commits but implementation cannot handle the bandwidth.Clients are disgruntled. Don't be swayed by their SUG meetings. They try to portray themselves as Apple or something. Most VP's are pretty useless in terms of contributions (especially the one's who have been there for more than 4 years.) Very political environment. Lots of favoritism and inconsistent enforcement of policies.Not really a flexible work environment. No good on boarding or training. You are left to fend for yourself with no sense of direction. But you will be measured on your performance from the get go. They use a 3 month review system. Not an equal opportunity employer. They will collect a lot of information under the guise of tests and evaluations. Don't fall for it. HR team closely monitors all reviews and every time there is a negative review almost immediately a 4 star review is posted. Some managers are so unqualified they use people who report to them to do all the work which they pass off as their own. You will belong here if you are homogenous with the crowd. For people of color- Join only if you are thick skinned and are ok being treated as a second class citizen. The rules you face are different from what the majority faces.

    Advice to Management

    Treat people better. Monitor the VPs and their unfair treatment of people. No self-respecting person will be ok with being singled out and treated differently because of their skin color, gender and other differences.


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