Sunquest Information Systems Reviews in Tucson, AZ | Glassdoor

Sunquest Information Systems Tucson Reviews

Updated May 2, 2017
63 reviews

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Tucson, AZ Area

2.5
Star Star Star Star Star
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Sunquest Information Systems President Matthew Hawkins
Matthew Hawkins
18 Ratings

63 Employee Reviews

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Pros
Cons
  • Work/life balance does not exist (in 6 reviews)

  • Middle management gets in the way and provides no benefit (in 5 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Support Specialist in Tucson, AZ
    Current Employee - Associate Support Specialist in Tucson, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sunquest Information Systems full-time (More than a year)

    Pros

    Great Environment
    Team work focused
    The support team is very collaborative and works well together

    Cons

    More staff is needed to achieve goals set. There is a need for more time to work on projects
    Not clear how to advance


  2. Helpful (3)

    "Good for career start up, but don't stick around"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tucson, AZ
    Former Employee - Anonymous Employee in Tucson, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sunquest Information Systems full-time

    Pros

    People are talented and helpful. Flexible work hours.

    Cons

    People don't get treated and compensated fairly.

    Advice to Management

    If you pay loyalty to your people, you will get much more back.


  3. Helpful (7)

    "Project Managers Beware - Solution Adoption team needs lots of work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Tucson, AZ
    Current Employee - Project Manager in Tucson, AZ
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Sunquest Information Systems full-time (More than 3 years)

    Pros

    Great group of very hard working people. Decent pay.

    Cons

    Project Management team has been losing a lot of talent due to the shift from people to revenue. Forecasting process is arcane and inefficient. Very immature organization with respect to getting a handle on revenue recognition for implementing projects; disjointed and antiquated systems. Project Management role will consume your life; horrible work/live balance - management expects 50-60 hour work weeks.

    Advice to Management

    Dump NetSuite OpenAir as a "solution" for managing project implementation; it is user-hostile. Resume the focus on employee rewards and recognition. Hire more project managers to reduce the workload.


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  5. Helpful (10)

    "Just ok."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tucson, AZ
    Current Employee - Anonymous Employee in Tucson, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sunquest Information Systems full-time (More than a year)

    Pros

    Veterans Day is now a paid holiday, HR does seem to be coming around on a few areas. People mostly try to do their best

    Cons

    Micro Managment and EVERY thing is about revenue. Needs more investment in tools and or software to perform daily tasks.

    Advice to Management

    Trust your employees more


  6. Helpful (6)

    "Opportunities galore"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tucson, AZ
    Current Employee - Anonymous Employee in Tucson, AZ
    Recommends
    Positive Outlook

    I have been working at Sunquest Information Systems full-time (More than 8 years)

    Pros

    Amazing people to work with - talk about caring about what they do! Executive vision is fantastic. Lots of tough decisions, but that's what they pay them for, right? It is nice to know they are pointed in the right direction to bring Sunquest forward into the next wave of healthcare IT.

    Cons

    It will be a challenge to get to the ideal future state. We are having to do more with less. Our expansion in some areas require that we belt-tighten in other areas. It would be nice to see a little more of company profit go to fund day-to-day operations instead of only new ventures and inorganic growth.

    Advice to Management

    When we are told to have work life balance but your boss is emailing on vacation or on the weekends, the actions speak louder than words.


  7. Helpful (1)

    "Good place to start"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Specialist in Tucson, AZ
    Current Employee - Support Specialist in Tucson, AZ
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Sunquest Information Systems full-time (More than 3 years)

    Pros

    Best part is the culture and work/life balance. People who work there are generally very nice. Decent training program, ok benefits.

    Cons

    401k match isn't great, salaries are low compared to national average but cost of living is also pretty low in Tucson. Management turnover is pretty high unfortunately. Not much for tuition assistance.


  8. Helpful (8)

    "Stressful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tucson, AZ
    Current Employee - Anonymous Employee in Tucson, AZ
    Doesn't Recommend

    I have been working at Sunquest Information Systems (More than 3 years)

    Pros

    Employees are likable, friendly, and helpful to others. Nice café and small gym in the building. Moving to impressive building in the foothills this fall.

    Cons

    Company culture is not conducive to high morale. Questionable managerial ethics. High and unpredictable turnover. Management often on different pages...

    Advice to Management

    Value your employees


  9. Helpful (4)

    "Legacy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Tucson, AZ
    Current Employee - Account Executive in Tucson, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Sunquest Information Systems (More than a year)

    Pros

    Nice, smart, talented people. Mature base business.

    Cons

    The majority are not. Internal challenges to redefine strengths and assets.

    Advice to Management

    Good people are hard to find and harder to keep


  10. Helpful (13)

    "Going in a wrong direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Learning Consultant in Tucson, AZ
    Former Employee - Learning Consultant in Tucson, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sunquest Information Systems full-time (More than 3 years)

    Pros

    I learned a lot about how horrible corporate work can be. For a while, I was on a great team with hard working people including a very focused boss who knew how to help her team members grow and flourish.

    Cons

    But that team suffered under new senior leadership. Then the director left and the new director was brought in specifically to slash the entire team to ribbons which began within six weeks of arrival and completed about two months later, having cut 9 out of the team of 12. No discussion. No warning. No compassion. SO GLAD I'm out of there!

    Advice to Management

    Your employees really are your greatest asset. Listen to them. Treat them well. Stop making the wrong choice between style and substance. Go for the substance, not the style.


  11. Helpful (13)

    "The quality folks a fleeing like rats from a sinking ship. Rats from a sinking ship."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tucson, AZ
    Former Employee - Anonymous Employee in Tucson, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sunquest Information Systems full-time (More than 3 years)

    Pros

    Sunquest was a great company to work for at one time. The key word here is "was" - past tense, as in no longer "is."

    Cons

    I saw a post here asking why so many quality employees are leaving and I had to laugh. The company is driving them out! They are quitting or being let go because they make too much or because they see where positive change should occur but management is too scared to listen.

    That's right: this is a dying company driven by fear of its own employees and fear of change. The employees see it and so do the clients! Why do you think every negative review on here is followed almost immediately by a three or more star review? More lies and fear. Sunquest management sees it.

    Advice to Management

    Stop lying to yourselves, your employees, your clients, and the general public. Your owners came in to audit for a reason: you're dead in the water. Stop wasting your energy by treading water, accept fate, and drown.


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