Sunrise Senior Living Reviews | Glassdoor

Sunrise Senior Living Reviews

Updated May 16, 2017
123 reviews

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2.0
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Sunrise Senior Living CEO Chris Winkle
Chris Winkle
19 Ratings

123 Employee Reviews

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Pros
Cons
  • Literally every other day they were short staffed so I ended up doing care manager tasks (in 25 reviews)

  • Too much gossiping within upper management (in 25 reviews)

More Pros and Cons

  1. "CNA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CNA in Alpharetta, GA
    Former Employee - CNA in Alpharetta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sunrise Senior Living full-time (Less than a year)

    Pros

    Good residents and Scheduling. Was able to work another job.

    Cons

    Poor management and working short from the first day hired.

    Advice to Management

    Listen to employees when they complain.


  2. Helpful (3)

    "Horrible mangement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sunrise Senior Living full-time (More than 3 years)

    Pros

    Residents are a treasure.

    Cons

    Poor management. Coordinators are cliquish and incompetent. Turnover is high because of poor hiring decisions and inadequate supervision. Work environment is hostile, every man for himself. ED is clueless and mostly absent.

    Advice to Management

    Clean house.


  3. Helpful (4)

    "Hostile work environment"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Monterey, CA
    Former Employee - Anonymous Employee in Monterey, CA
    Doesn't Recommend
    No opinion of CEO

    I worked at Sunrise Senior Living full-time

    Pros

    Working with the families and clients

    Cons

    I witnessed harassment of staff by their superiors and was myself harassed by a co-worker


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "Currently employed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medication Care Manager in Philadelphia, PA
    Current Employee - Medication Care Manager in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Sunrise Senior Living full-time (Less than a year)

    Pros

    I love the residents. I would leave in a heartbeat if it wasn't for these people. There is some team dynamic.

    Cons

    Low pay, manipulative management, no proper training, no support, clique environment, doing the job of multiple people by yourself because other people don't do their job, overworked and not appreciated.

    Advice to Management

    Get a clue. Evaluate your staff closely. The residents are unhappy for a reason. Hardworking staff leaves for a reason. The standards and principles in your mission statement are a joke because no one follows them. Reward the people who work hard and stop letting the slackers slide.


  6. Helpful (3)

    "Soon-To-Be Former employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Concierge in Upper Marlboro, MD
    Current Employee - Concierge in Upper Marlboro, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sunrise Senior Living full-time (Less than a year)

    Pros

    My current immediate supervisor is very friendly and professional. Some staff members are very friendly, the residents are lovely as well.

    Cons

    Overworked, underappreciated and constantly disrespected by a few staff members as well as management. Management constantly shows favoritism to those who kiss their bums.

    Advice to Management

    Mr. Winkle and Ms. Minor you really need new management at Sunrise of Arlington in Virginia.


  7. Helpful (3)

    "24/7 Job for 9-5 pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coordinator in Philadelphia, PA
    Current Employee - Coordinator in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sunrise Senior Living full-time

    Pros

    Interacting with my residents each day is the bright spot in my position. They make me smile and laugh, and also frustrate me, but they are a constant reminder of why I do what I do. Dedicated leadership team within my building is amazing. Lots of opportunity for learning and growing if you are willing to do what it takes.

    Cons

    Workload is obscene for the amount of time in any given day, and more stuff gets piled on all the time. 24-7 accountability is fine, but there is literally no time to yourself if you don't delegate to others at points. Corporate keeps adding more work without streamlining existing processes, so each new task puts your further behind. Care managers are paid poorly compared to industry standards but are given a bunch of free crap that makes them think they're entitled to everything around them. If you cared about what will make them happy, paying them a living wage is a good start. Corporate keeps reiterating that we are NOT a skilled setting, but will approve any move in that fills a bed including those that are skilled level of care. Putting this on caregivers who are unskilled is only detrimental to the residents. Corporate also likes to force policies down your throats regardless of whether they work for your building or not. And when they see them not in place during a visit they don't care what your reasoning is, they just want to see it their way.

    Advice to Management

    Pay your front-line caregivers more!!! It is a disgrace that we task our care managers with caring for the wellbeing of our residents while most of them are unable to care for their own families. Collecting welfare and living in shelters is an unacceptable way to expect your employees to live so they can give their all to our residents every day.


  8. Helpful (1)

    "Hectic"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wellness Nurse in Cary, NC
    Current Employee - Wellness Nurse in Cary, NC
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Very nice building, residents are very friendly, staff works well together and seem to all get along pretty well despite management communication issues.

    Cons

    Management does not communicate well, scheduled is very hectic, overtime is discouraged but seems to be expected, communication between doctors and pharmacy is lacking.


  9. Helpful (7)

    "There is a reason that they can't keep EDs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The philosophy of care is wonderful. Many team members work very hard to provide excellent care and do it in a way that a family would care for a loved one at home. There is a real commitment to a homelike environment. Front line team members are everyday heroes!

    Cons

    Reactionary senior leadership. Chicago market is a disaster and they cannot keep EDs. It's unclear why they cannot see the problem, but they seem unwilling to act on it. Regional and VP level leadership for this market lack the ability to develop a successful operational structure. Supporting relationships and positions have changed numerous times over the past couple of years and the reality is that there is almost no support to the communities. With a large presence in the market, there should be strong ties between EDs but there is almost none because they lack stability in leadership and are disconnected from the work that is done in communities day in and day out.

    Advice to Management

    If they want to "fix" Chicago and retain EDs, they need to make a change in the leadership that oversees the market. If they continue to allow leadership to continue the "throw it all against the wall and see what sticks" approach to operations, they'll never be the employer of choice for EDs in the market. Reactionary decisions and trying every random idea that pops into your head isn't leadership. It's desperation. And it's obvious.


  10. Helpful (1)

    "care manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Care Manager in Morris Plains, NJ
    Former Employee - Care Manager in Morris Plains, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    shift goes by really fast 6-2

    Cons

    managerment dosnt care about you. don't like approving vacation time. although u may have weeks of vacation time. they will only give u 1 week .. always short staff. u have to do everything u r basically a care giver a server a personal therapist activity assistant dish washer and the list goes on

    Advice to Management

    pay should be more.


  11. "Care manager"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Fairfax, VA
    Former Employee - Anonymous Employee in Fairfax, VA

    I worked at Sunrise Senior Living (Less than a year)

    Pros

    Co-workers and residents were awesome

    Cons

    Management had to many favorites

    Advice to Management

    Notice the people that work hard encourage team work a not have favorites


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