★
Sunrise Senior Living Employee Reviews about "residents are great"
Updated Sep 20, 2023
Clear All
Full-time, Part-time
English
Verify your email to use filters. Having problems? Resend email
Found 2,443 of over 3K reviews
55% Recommend to a Friend
63% Approve of CEO
Found 312 of over 3K reviews
Popular
- Popular
- Most Recent
- Highest Rating
- Lowest Rating
Recommend to a Friend
Approve of CEO
Jack R. Callison, Jr.
264 Ratings
Opens the Fishbowl by Glassdoor site in a new window
The latest conversations about Healthcare
Got a burning question about Sunrise Senior Living? Just ask!
On Glassdoor, you can share insights and advice anonymously with Sunrise Senior Living employees and get real answers from people on the inside.
What are your colleagues talking about?
Find your private company bowl on Community, join the hottest conversation with your colleagues anonymously.
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
Cons
- "Why can't you figure out how to take care of 112 residents with only 5 Care Managers?" (in 56 reviews)
Ratings by Demographics
This rating reflects the overall rating of Sunrise Senior Living and is not affected by filters.
Race / Ethnicity
- Race / Ethnicity
- Gender
- Sexual Orientation
- Disability
- Parent or Family Caregiver
- Veteran Status
Want more demographic options?
Reviews about "residents are great"
Return to all Reviews- 5.0Apr 22, 2018Anonymous EmployeeCurrent Employee
Pros
Friendly environment. Staff are supported and work well as a team in achieving the ultimate goal of happy residents. Good place to learn how to interact with the elderly and vulnerable. A big plus is listening to the residents lovely life stories.
Cons
Wish there was more time to be able to chat and listen to all the residents stories but it can get busy.
- 3.0Jul 10, 2015CNA/HHACurrent Employee, less than 1 yearJacksonville, FL
Pros
sunrise is a very beautiful facility that takes very good care of the community and Residents. they also take pride in taking care of their staff
Cons
the pay rate should be a little higher
- 5.0Apr 23, 2021Team MemberCurrent Employee
Pros
I have worked for Sunrise for many years, and love the culture. Sunrise main focus is on the resident while taking great care of the team members. I would recommend Sunrise to anyone looking for a career in senior care.
Cons
High expectations of team members resulting in long hours. However, the residents also have high expectations and to deliver the best service, Sunrise must expect excellence. If your just looking for a job, not ideal but if you are looking for a carreer where you can bring your passion, it's a great place.
- 5.0Jul 25, 2018Anonymous EmployeeCurrent Employee
Pros
You get to form relationships with your residents and the team members become your family.
Cons
The work is hard but worth it.
- 5.0Feb 10, 2021ConciergeCurrent EmployeeJackson, NJ
Pros
I've only been working for Sunrise for a little over a year, but I see a lot of room here for me to grow. I love that twice a year, Sunrise gives their team members the opportunity to interview for their coordinator/director training programs. Most of the staff here have been very kind and supportive and the help I provide for the residents have been very rewarding. I enjoy also learning about where the residents have been and what they've done. There can be a lot of down time, but if you use your free time wisely, you can use it to learn more about the company and where you'd like to go from where you're at.
Cons
The day shift can be overwhelming. A trickle of tasks can quickly turn into an avalanche and become a three-person job. For instance, just a few days ago, I had five calls on hold while COVID-screening team members coming in for their shift and hospice visitors all while running six rapid COVID tests. You'll need to be very organized and have your priorities straight. Be prepared to carry the scout phone with you to the restroom to answer calls while you're in there. I've actually answered a few calls in there before and have had to cover the mouthpiece before I flush. I'm pretty comfortable with this and I am constantly sanitizing everything, but I get that this can be weird, gross, or uncomfortable.
4 - 4.0Aug 23, 2014Anonymous EmployeeCurrent Employee, more than 1 year
Pros
The staff truly care about the residents and aren't just there for a paycheck. The corporation has a good reputation. The benefits are excellent. The atmosphere is homey and the time with residents is fulfilling.
Cons
Bureaucracy can be a pain. Making changes for the good of staff and residents can take forever. The company has been sold to two separate corporations for care and for real estate, and that has resulted in another level of removal of top levels from staff doing the work day to day. Care staff turnover is too high.
4 - 3.0Nov 8, 2018HousekeeperCurrent Employee, more than 5 yearsEdstaston, England
Pros
You get more then the living wage the housekeeping team are friendly you can ave a laugh the residents are friendly
Cons
No sheets to make beds hardly any think to clean with management talk to you like crap careers are moody hardly any staff residents don’t get to go out much like sunrise make out they do some residents not being care for right. Air con never working being made to work in a really hot place
2 - 2.0Oct 7, 2020Care ManagerFormer Employee, more than 3 yearsPetaluma, CA
Pros
co-workers are friendly and they do a relatively good job at keeping consistent caregivers with residents.
Cons
poor pay, high staff turnover, minimal room for growth.
Sunrise Senior Living Response3yWe are sorry to hear about your experience at our community. We take your comments very seriously and would like to speak with you further. Please email Glassdoor@sunriseseniorliving.com with your contact information so that we can reach out to you. Thank you, The Sunrise Team
- 1.0Mar 10, 2022Lead CaregiverFormer Employee, more than 1 yearUniversity Park, CO
Pros
The residents are delightful and most of the caregivers do their absolute best to give care. You get a meal for 2 dollars and it’s pretty good. I became very close to the residents and cried when I put in my two weeks notice, however I had to leave for the sake of my own mental health.
Cons
They’ll ask you to work well over twelve hours without extra pay. Bonuses, such as the ones you get from employee of the month or picking up an extra shift, will never come. If you ask where the bonus is they’ll tell you it’s coming but it’s not. The worst thing is that the residents often get abused and neglected by some of the caregivers. There’s such awful staffing shortages that some of the neglect and abuse comes as a direct result of the caregivers being overworked. There are multiple residents who require hoyer lifts. Sometimes the caregiver ratio is 1 to 15 plus residents who all need help with toileting, eating, dressing and other ADLs.
2 - 2.0Dec 30, 2014Lead Care ManagerCurrent Employee, more than 3 yearsAtlanta, GA
Pros
The best thing about this job is the great relationships created between team members and the residents.
Cons
This is a large company that doesn't value their employees. Their main goal is sales. When they first hire you they tell you their is plenty room for advancement which is a lie. Always short staffed and employees are over worked.
1
Join the Sunrise Senior Living team
Popular Careers with Sunrise Senior Living Job Seekers
Work at Sunrise Senior Living? Share Your Experiences
Sunrise Senior Living
Click to Rate
