Sunrun Operations Associate Reviews | Glassdoor

Sunrun Operations Associate Reviews

5 reviews

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Operations Associate

3.3
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Lynn Jurich
3 Ratings

Employee Reviews

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Pros
  • "Great people and working atmosphere" (in 21 reviews)

  • "great environment, a lot of hours, great benefits" (in 20 reviews)

Cons
  • "Work life balance is a challenge" (in 18 reviews)

  • "Many in upper management were retained from REC days and they are archaic" (in 13 reviews)

More Pros and Cons

  1. Helpful (6)

    "So good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Associate in San Francisco, CA
    Current Employee - Operations Associate in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sunrun full-time (Less than a year)

    Pros

    Growth growth growth. This company is expanding rapidly and provides a lot of room for upward mobility.

    Cons

    Growth growth growth. Because of the rapid expansion, things are constantly in flux.

    Advice to Management

    As the company continues to grow, don't promote strictly based on seniority. There are a lot of great employees who have not been here since the beginning, but will contribute to a shared success.


  2. Helpful (1)

    "Operation Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Associate in San Francisco, CA
    Former Employee - Operations Associate in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sunrun full-time (More than a year)

    Pros

    Good benefits and good people to work with

    Cons

    Undervalued and high turnover rate

    Advice to Management

    Value your core employees more, or let them know that they might be stuck at the same position for two year.

  3. Helpful (1)

    "Operations Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Associate in Columbus, OH
    Current Employee - Operations Associate in Columbus, OH
    Recommends
    Positive Outlook

    Pros

    You work remotely from home. You keep in contact with your supervisor and team through Skype. Full medical,dental, and vision benefits. Paid time off and paid Holidays. Life Mart benefits. You get discounts on a variety of things you need in everyday life.Great work/life balance.

    Cons

    No cons. This is a great job if you are a self starter, motivated, and can work independently with little supervision.


  4. "Middle Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Associate
    Current Employee - Operations Associate
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Sunrun full-time (Less than a year)

    Pros

    I have the convenience of making my own schedule, sort of. Work from home, easy job.

    Cons

    I have at least 5 bosses. It seems they add a new person every other week, and some of them are unprofessional, and lack training. There is a weekly score card that puts tons of focus on our numbers. Lead quality seems less important than hitting the coveted 40%conversion rate. While these score cards are sent out in mass (yes, everyone else sees your score card), there seems to be no incentive to perform. Low performers continue on without penalty, and those that actually try just get ignored with a pat on the head. Also, I would like clear growth opportunities.


  5. Helpful (3)

    "Good company with important mission, which should focus more on defining top priorities."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Associate in San Francisco, CA
    Current Employee - Operations Associate in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sunrun full-time (More than a year)

    Pros

    Young, collaborative environment; some individuals who are passionate about the environmental aspect of the mission (and some, unfortunately, who aren't at all); decent benefits; some opportunity for advancement, although strategic approach to internal networking is necessary; creature comforts (snacks/frequent lunches/happy hours).

    Cons

    Rapid growth at times translates to poorly defined policies - the speed with which the 'norm' changes can be difficult to adopt into ones day-to-day work. Big, strategic decisions made at the executive and senior management level don't always take into consideration how it will effect regular procedures.

    Advice to Management

    Be in better touch with the day-to-day work of your employees. They are the ones providing the real work driving the business, and largely discounting their perspectives is ill-advised for both company progress and employee retention.