SuperPartners Reviews in Melbourne, Australia | Glassdoor

SuperPartners Melbourne Reviews

Updated January 2, 2017
36 reviews

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Melbourne, Australia Area (Australia)

3.3
Star Star Star Star Star
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Peter McNeil
22 Ratings

36 Employee Reviews

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Pros
  • Good company to work for, people really made it (in 3 reviews)

  • Superpartners had a great culture (in 2 reviews)

Cons
  • Very male-dominated in upper management (in 2 reviews)

  • But it died when taken over by Link (in 5 reviews)

More Pros and Cons

  1. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Melbourne (Australia)
    Former Employee - Consultant in Melbourne (Australia)
    Recommends
    Approves of CEO

    I worked at SuperPartners full-time (More than a year)

    Pros

    Good company to work for, people really made it

    Cons

    Now sold to Link Group

    Advice to Management

    N/A really following sale


  2. "ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Melbourne (Australia)
    Former Employee - Anonymous Employee in Melbourne (Australia)
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    decent culture and good technical people

    Cons

    pay is low for juniors especially


  3. "Funds Adminstrator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Funds Administrator in Melbourne (Australia)
    Former Employee - Funds Administrator in Melbourne (Australia)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SuperPartners (More than 3 years)

    Pros

    The people who work with you here are great. The senior of Australia Super speaks to emails as they arrive in the office which is a crack up. Its a pity they do no speak back to her. The senior is holding the Managers back without her he would not have a job as he has no idea what he is doing.

    Cons

    Too many managers, not enough communication. Toxic environment, paperwork was not filed away in boxes just left laying around the office. Seniors are controlling top management holding them up.

    Advice to Management

    You need to have a look at the Management not knowing what they are doing and clean them out. .You also need to look at Australia Super and the paperwork laying around the office. Culture was good before Link took over, now its gone downhill.


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  5. Helpful (1)

    "Superannuation Administrator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Melbourne (Australia)
    Current Employee - Anonymous Employee in Melbourne (Australia)
    Recommends
    Positive Outlook

    I have been working at SuperPartners full-time (More than 8 years)

    Pros

    Provide good work environment, culture and management structure to work and grow further

    Cons

    None the is worth mentioning


  6. Helpful (1)

    "Call Centre Management"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Melbourne (Australia)
    Former Employee - Anonymous Employee in Melbourne (Australia)
    Neutral Outlook
    Approves of CEO

    I worked at SuperPartners (Less than a year)

    Pros

    Steady organisation. There is structure and passion at many levels in the organisation.

    Cons

    Management culture driven by fear. It seems that if you threaten you get somewhere. Being a "yes-man" also helps. The structure that exists is unfortunately not at the right level. A personal piggy bank for Snr execs and their mates.

    Advice to Management

    Goolge good management practice. Steve Jobs said: "Do not hire smart people and then tell them what to do." You should take advice and expertise on face value. Old an archaic views do not run a ship smoothly


  7. Helpful (1)

    "It's all Link Group now"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Melbourne (Australia)
    Former Employee - Anonymous Employee in Melbourne (Australia)
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Superpartners had a great culture. It was corporate/finance lite, as it was owned by some of the industry funds. It's mission to benefit members meant that value for money was more important than profit. Its EBA was updated every 3 years and it had a collaborative view of working with union reps. Benfits were great - paid parental leave (including fathers), long service leave after 5 years, health and wellbeing programs, extra super. Small company provided some good learning opportunities but not always job opportunities.

    Cons

    The recent sale to Link means it's slowly merging into AAS, with employee working conditions to match. Very male-dominated in upper management.


  8. Helpful (2)

    "RIP Superpartners"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Melbourne (Australia)
    Former Employee - Anonymous Employee in Melbourne (Australia)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SuperPartners (More than 5 years)

    Pros

    Was a great company, strong culture, good working conditions, communication was strong

    Cons

    But it died when taken over by Link... Communication was dumped, people let go by the droves, culture destroyed.


  9. Helpful (3)

    "Superpartners - Toxic dinosaur"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Innovation and Technology (IT) in Melbourne (Australia)
    Former Employee - Innovation and Technology (IT) in Melbourne (Australia)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at SuperPartners full-time (More than 3 years)

    Pros

    Industry standard remuneration. Nothing more.

    Cons

    Toxic work culture, siloed defensive/aggressive team structure, excessive workload.

    Advice to Management

    A change in work culture needs to start from the top. Executives living company brands would be the first step to addressing Toxic behaviours.


  10. Helpful (3)

    "Superaprtners"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Manager in Melbourne (Australia)
    Current Employee - Case Manager in Melbourne (Australia)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at SuperPartners full-time (More than a year)

    Pros

    Was a very customer focused employer at the beginning, very people friendly, great work/life balance mentality and pay was generous.

    Cons

    became very micro managing, management focused on saving their own backside instead of supporting their staff.

    Advice to Management

    Please focus more on your staff than yourself, reward staff that constantly put the company before their own family.


  11. "Consultant - SP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Consultant in Melbourne (Australia)
    Current Employee - Customer Service Consultant in Melbourne (Australia)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at SuperPartners full-time (Less than a year)

    Pros

    Good CBD location, good hours and overtime paid, casual business and casual friday, great team atmosphere and overall culture. Very good rewards program and employee benefits.

    Cons

    Communication between front-line contact centre and administrative functions is bad. Workload is quite overwhelming sometimes and there are lots of inefficiencies as the business still seems to be overstaffed.

    Advice to Management

    Administrative structure needs a complete overhaul.



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