Superb Internet Reviews | Glassdoor

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Superb Internet Reviews

Updated September 28, 2017
8 reviews

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Employee Reviews

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  1. "Down to Earth and Reachable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Honolulu, HI
    Former Employee - Marketing in Honolulu, HI
    Recommends
    Positive Outlook

    I worked at Superb Internet full-time (More than 3 years)

    Pros

    - All management members were reachable and open for communication
    - Linear reporting structure - no bureaucracy
    - Work + Life Balance
    - Worked with a number of bright individuals on some cutting-edge projects
    - Quick advancement if you proved your worth
    - Worked & lived in the island of paradise (Hawaii)!

    Cons

    - Could be stressful to meet deadline
    - Could be very fast-faced as tech industry evolved quickly
    - Steep learning curve
    - Expensive to live in Honolulu, Hawaii

    Advice to Management

    Overall, very pleasant work experience here. Though, there were a few bad apples in the force during my tenure here, please cut out the tumor before it spreads!


  2. Helpful (1)

    "Career Killer - Avoid at All Costs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Honolulu, HI
    Current Employee - Marketing in Honolulu, HI
    Doesn't Recommend
    Negative Outlook

    I have been working at Superb Internet (More than 3 years)

    Pros

    There is literally no pros at getting a job at this company. If you consider falling behind in your career by a decade or two, this could be your spot, otherwise you're better of flipping burgers at a fast food joint.

    Cons

    Not getting paid by the company as promised. Vacation system that incorporates sick days and holidays into it so that you technically get no vocation. Delusional management that is driving the company into the ground and out of business soon. They hire incompetent workers, anyone that has half a brain figures it out within months and is already out the door. Every horrendous review about the company online is absolutely true to the T.

    Advice to Management

    Quit trying to screw your employees, if you haven't noticed it hasn't been working and is demonstrated by how quickly the business has shrunk year over year. Hire qualified workers and not just randoms so that you can fill a position.

  3. Helpful (3)

    "Look elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Superb Internet full-time

    Pros

    The actual work was interesting and just challenging enough. Busy but not frantic. Nice co-workers.

    Cons

    Too much micromanagement. Management spend too much time on minor mistakes than on customer service. At least one of the higher management is a bully and some of the supervisors are so afraid of him they don't stand up for you.

    Advice to Management

    Get a new HR person that is more aware of labor laws and is not "attached" to the owner. Pay your employees the going rate for the position they hold.


  4. Helpful (2)

    "Treat employees like s%^t"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Cool co-worker
    Hot front desk staff

    Cons

    CEO is rude and a jerk
    Treating employees
    Nothing but lies

    Advice to Management

    Shut down and do something else


  5. Helpful (2)

    "Terrible Company -- Avoid at ALL COSTS"

    StarStarStarStarStar
    Former Employee - Tech Support in McLean, VA
    Former Employee - Tech Support in McLean, VA
    Doesn't Recommend
    Negative Outlook

    I worked at Superb Internet full-time (More than 3 years)

    Pros

    Trench-level coworkers are usually nice, young, naive folks.

    Cons

    CEO is a jerk. Will treat you like dirt, steal money, and sue you.

    Advice to Management

    Shut down the place.


  6. Helpful (1)

    "It was the best of times, it was the worst of times."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Superb Internet full-time (More than 3 years)

    Pros

    Pay was decent and the raises were good. Co workers were awesome. Everyone, for the most part, was helpful.

    Cons

    Management can be moody at times. Managers who do not know what they are managing. Some people don't pull their weight.

    Advice to Management

    If you notice a trend of people leaving, find out why. There is a reason and stop plugging in the same type of people for those whose quality was not great.


  7. Helpful (1)

    "A Mixed Bag of Freedom and Difficulties"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems and Support in Honolulu, HI
    Former Employee - Systems and Support in Honolulu, HI
    Doesn't Recommend
    Negative Outlook

    I worked at Superb Internet full-time (More than 5 years)

    Pros

    There is quite a bit of freedom to work on projects of personal interest while benefitting the company. There's not a lot of bureaucracy to get things started or finished. The staff at Superb have always been a really great bunch of people from a diverse background.

    Cons

    Benefits can change without notice and even with an agreement in place changes are made unilaterally and regularly. Employment law is not followed and vacation time is not accounted for properly. If you are injured or otherwise need to leave employment because you want to work somewhere else your banked vacation time is not paid out.

    Advice to Management

    I would advise Superb Internet to obtain a real HR professional to manage their HR requirements and let that person do their job without constant interference and argument.

  8. Helpful (2)

    "Great location..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Honolulu, HI
    Former Employee - Anonymous Employee in Honolulu, HI
    Doesn't Recommend
    Neutral Outlook

    I worked at Superb Internet full-time (More than a year)

    Pros

    Location is in Honolulu, Hawaii in a nice downtown building.

    Cons

    I am only going to suggest this for anyone seeking employment at Superb - I encourage locals in the Honolulu area to seek out former employees via employment networks and ask them personally what it was like to work for this company. Also consider looking into any employment documentation and/or public records of this company with the state of Hawaii.