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Superdrug

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Superdrug

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Superdrug Reviews

Updated Dec 5, 2022

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Found 1,636 of over 2K reviews
3.2
51% Recommend to a Friend
Superdrug Managing Director Peter Macnab
64% Approve of CEO

Found 1,629 of over 2K reviews

3.2
51%
Recommend to a Friend
64%
Approve of CEO
Superdrug Managing Director Peter Macnab
Peter Macnab
593 Ratings

Top Review Highlights by Sentiment

Pros
  • "Some friendly staff that share the exact same views because the issues are so bad!(in 130 reviews)
  • "Great people and lots of fun to be had.(in 86 reviews)
  • "The team are friendly and that helps your shift go quicker and the discount is ok I guess.(in 61 reviews)
  • "Good training and office.(in 33 reviews)
  • "Discount and benefits are good(in 20 reviews)
Cons
  • "Pay is low in comparison to many other companies in London (20% less than average unless you are at a senior level)(in 141 reviews)
  • "management is poor(in 136 reviews)
  • "Lieing and rude managers(in 78 reviews)
  • "Long hours and sometimes long(in 72 reviews)
  • "Used to be one of the best paid on the high street.Now it's minimum wage.(in 32 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Current Employee, more than 10 years

    Superdrug fun

    Nov 8, 2022 - Team Leader in Northumberland, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    An excellent company to work for.

    Cons

    Living so far away from place of work

    Continue reading
    Be the first to find this review helpful
  2. 4.0
    Current Employee

    Really great place to work

    Sep 30, 2022 - Head Office Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Really friendly culture and interesting work.

    Cons

    If you work in head office you need to come in 3x days per week.

    Be the first to find this review helpful
  3. Join the Superdrug team
    See Our Latest Jobs
  4. 5.0
    Current Employee

    Ok

    Mar 26, 2022 - Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good pay good co workers good job

    Cons

    None at all good company

    1 person found this review helpful
  5. 4.0
    Current Employee, more than 5 years

    Okay

    Dec 29, 2021 - Pharmacy Technician in Somerset, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good career progression great team to work for

    Cons

    Care more about locums then employed staff

    Be the first to find this review helpful
  6. 1.0
    Current Employee, less than 1 year

    Just don't

    Apr 21, 2022 - Retail Sales Assistant in Lincolnshire, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The discount. And the community

    Cons

    The strike rate!!!! The beauty cards!

    Continue reading
    Be the first to find this review helpful
  7. 5.0
    Former Employee

    Goood

    Dec 16, 2020 - Construction Manager in Finleyville, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good and very Good... Good

    Cons

    More activities for employees. Goood

    Be the first to find this review helpful
  8. 1.0
    Former Employee

    Awful.

    Dec 10, 2017 - Management in North Wales, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Seeing familiar faces of customers who regularly come in. Some members of staff are really nice to work with there

    Cons

    BULLY tactics from all angles. No support whatsoever. Absolutely no thank you for hard work, the praise seems to go to the ones who are work shy but can talk the talk when challenged. Unfair expectations. Managers have an AWFUL and unfair attitude towards their staff, beyond unprofessional. Going home in tears , VERY degrading and uncomfortable place to work. Made to feel at fault for everything that goes wrong.

    Continue reading
    4 people found this review helpful
  9. 1.0
    Former Employee, less than 1 year

    Deluded

    Nov 11, 2022 - Barber 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    None I mean, you get to do nothing all day and make cringe tik toks

    Cons

    Honestly the management are deluded, we had nobody who actively wanted a haircut as a walk in ( in the middle of a retail store who thinks that's a good idea? ) the service you offer is below other barber standards id argue. You spend all day handing out leaflets and making cringeworthy tik toks

    Continue reading
    Be the first to find this review helpful
  10. 4.0
    Current Employee, more than 1 year

    Superdrug

    Dec 5, 2022 - Fragrance Advisor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great discount, great offers, great colleagues

    Cons

    Very busy during holidays, very sale driven and can be hard to work for

    Continue reading
    Be the first to find this review helpful
  11. 2.0
    Former Employee, less than 1 year

    Catty environment

    Dec 5, 2022 - Sales Associate in Hull, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Extra hours when needed, 10% staff discount

    Cons

    Bag and pocket checks every time you leave the building, being scheduled double your contracted hours, gossip about other employees and customers over the headsets, strong high school mean girl clique vibes, lack of support from management and colleagues when starting. Feel very alienated.

    Continue reading
    Be the first to find this review helpful
Viewing 1 - 10 of 1,629 Reviews
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Superdrug Reviews FAQs

Superdrug has an overall rating of 3.2 out of 5, based on over 1,750 reviews left anonymously by employees. 51% of employees would recommend working at Superdrug to a friend and 41% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Superdrug employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Superdrug. This rating has improved by 5% over the last 12 months.

51% of Superdrug employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Superdrug 2.9 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Superdrug to be benefits, career development, coworkers and the cons to be culture, compensation, management.

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Glassdoor has 1,750 Superdrug reviews submitted anonymously by Superdrug employees. Read employee reviews and ratings on Glassdoor to decide if Superdrug is right for you.