Superdrug Store Manager Reviews | Glassdoor

Superdrug Store Manager Reviews

Updated Sep 17, 2019

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1.6
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Rating TrendsRating Trends
23%
Recommend to a Friend
39%
Approve of CEO
Superdrug CEO Peter Macnab
Peter Macnab
17 Ratings
  1. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Superdrug full-time for more than 8 years

    Pros

    Very positive place to work

    Cons

    Very demanding from a manager point of view

    Superdrug2019-09-08
  2. "Not so great or friendly to their management teams."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Glasgow, Scotland
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Superdrug full-time for more than 10 years

    Pros

    Nothing to be positive about the company.

    Cons

    Very long hours and very little pay or respect.

    Advice to Management

    Look elsewhere!

    Superdrug2019-09-18
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  4. "Worked in worse places but could be far better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Superdrug full-time for more than 5 years

    Pros

    Generous discount, staff try to stay positive. Senior management are very supportive (as long as you are hitting every ridiculous target under the sun). Good incentives for teams to achieve targets. Bonus scheme is generous (if you achieve said targets). Internal promotions are always encouraged with training workshops available.

    Cons

    Insufferable pressure from H/O that filters down throughout company into stores, salary doesn’t reflect the hours worked by management... contracted 39 but need to work 50+ hours to maintain store standards, keep customer service in place & control your shrinkage & no compensation available to make it worth while. Salaries don’t reflect the work put into stores. Pressure to complete refreshers training... (sometimes already completed 6+ times previously). Staff who are training internally for a promoted post rely on management to help complete training but no extra time is given to allow for this, has to be completed within normal contracted hours (you can help a team a team member further their career but at your own expense & sanity). Quick to point out when something’s wrong but very little support to fix it... very much a ‘Just Fix It’ attitude.

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    Advice to Management

    Above comments say enough but I could go on forever. Generally the company is good to work for as I have experienced worse, the stress that management & team members are put under can be a little ridiculous. I’ve worked for the company for over 5 years. & don’t think I will be going elsewhere anytime soon., The good days outweigh the bed overall... mostly due to individual store teams.

    Superdrug2019-04-02
  5. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Stratford, London, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Superdrug full-time for more than 5 years

    Pros

    Good salary package and products

    Cons

    Favouritism, As long as you will say yes boss you will be fine, unprofessional, very demanding,

    Superdrug2019-02-22
  6. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in South Cornelly, Wales
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Superdrug full-time for more than 3 years

    Pros

    Lived close to my store

    Cons

    Face must fit or your out

    Superdrug2018-07-10
  7. "store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in London, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Superdrug full-time for more than 5 years

    Pros

    you will learn a lot about health and beauty.

    Cons

    Favouritism is all over in the company, you get salary and good place depending upon how good you are in buttering.

    Superdrug2018-03-07
  8. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in London, England
    Doesn't Recommend
    Neutral Outlook

    I have been working at Superdrug full-time for more than 3 years

    Pros

    Employee discount scheme and prizes of competitions (if ever you can win)

    Cons

    Do not trust employees. Expect sun & moon form Store managers. contract 39hrs, work exceeding 55hrs. Good not appreciated, bad punished.

    Advice to Management

    Incorporate "sensibility" in to the corporate plan. Have a forum to listen to what is happening at the Store Manager level.

    Superdrug2017-11-19
  9. "Store Manager Leeds area"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Leeds, England
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Superdrug full-time for less than a year

    Pros

    Hard to find any really. Joined the company to manage a Leeds city centre branch. Salary is competitive with other companies...that about the only positive.

    Cons

    49 hours a week is more like 60 hours in reality. Worst week was 68 hours. Teams tend to be really close knit and unwelcoming to outsiders. All self serving and out for themselves. They’d give the Romans a run for their money.

    Advice to Management

    More work life balance. Create a team culture rather than reward self servers

    Superdrug2017-10-31
  10. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Superdrug full-time for less than a year

    Pros

    You can cure headaches and back pains caused by the job without going out of the shop if your store has a pharmacy

    Cons

    Typical high street retailer, they'll fill your head with facts and stories to make you believe they're better than anyone else, they're actually the same. Enormous work load if you manage an average size store, you will not be provided with the promised training cause there is too much to do. Watch out on your contract, there are some points which are actually illegal (i.e. Remaining holidays payments at the end of... employment). Impossible to talk to anyone in the Company if you have a problem

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    Advice to Management

    Start to be realistic when setting tasks for the stores Stop lying

    Superdrug2017-08-24
  11. Helpful (5)

    "Store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Store Manager in London, England
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Superdrug

    Pros

    The great people you get to work with, Customers you get to know on daily basis Great new products, Good discounts, Potential to earn an annual bonus if you meet company targets

    Cons

    Hours being streamlined, workload sometimes to heavy, salaried employees expected to pick up the slack and work 10-15 hours a week for free, Lack of investment in profitable stores, More praise for good performance would go an awful long way

    Advice to Management

    We are not robots, try treating us as you would like to be treated.

    Superdrug2017-01-11
Found 33 reviews