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Superior Ambulance Reviews

Updated March 20, 2018
104 reviews

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2.9
StarStarStarStarStar
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David B. Hill III
50 Ratings

104 Employee Reviews

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Pros
  • Nice company, very professional, decent pay, will raise the pay to 15 by 2019 (in 5 reviews)

  • They don't condone you for using them as a stepping stone to a fire department or nursing (in 5 reviews)

Cons
  • Upper management certainly doesn't care about finding the best and brightest (in 11 reviews)

  • Nothing really to say, I don't really know what station managers are responsible for (in 5 reviews)

More Pros and Cons

  1. "EMT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EMT-B in Chicago, IL
    Current Employee - EMT-B in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Superior Ambulance full-time (Less than a year)

    Pros

    Nice company, very professional, decent pay, will raise the pay to 15 by 2019. You get time between calls to eat or take a break, they don't work you out too hard.

    Cons

    Many of the co-workers are very and extremely depressed and need some mental health treatment. They make the work environment very difficult when it is supposed to be very easy. Some are very easy going and some are just rude and ghetto, I think they should get another job where they don't have to do anything.

    Advice to Management

    Make it a requirement to pass a mental stability exam.


  2. "Wok for Superior, Worth It"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EMT-B in Des Plaines, IL
    Current Employee - EMT-B in Des Plaines, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Superior Ambulance full-time (More than 3 years)

    Pros

    1. Best paid out of regional private ambulance services
    2. Best physically equipped out of regional private ambulance services (quality of ambulances, auto over manual stretchers, etc.)
    3. Ability to easily become a "part-time" employee and make your own schedule!

    Cons

    1. Expect to get off a minimum of one hour after your "scheduled" off time. Closer to two if you get off during rush hour.
    2. Run a lot more hospital to nursing home or hospital to hospital transfer runs rather than "wherever" to ER emergency runs like some other privates get to (elite, medex, advanced).

    Advice to Management

    Have a more intimate relationship with each hospital you have a contract with. They appreciate us but don't always understand the delays even though they are obviously unavoidable.

  3. Helpful (6)

    "WORSE PLACE TO WORK FOR AFRICAN AMERICANS"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Superior Ambulance part-time

    Pros

    -Experience
    -Flexible schedule
    -Meet a lot of ppl
    -Prepares you for a career in healthcare

    Cons

    -Racist
    -African Americans should not work here

    Advice to Management

    Treat people fairly.


  4. Helpful (6)

    "Paramedic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Paramedic in Vernon Hills, IL
    Former Employee - Paramedic in Vernon Hills, IL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Superior Ambulance full-time (More than 5 years)

    Pros

    Good stepping stone job. Plenty of available overtime. For private EMS in Illinois, it's hard to find better pay/benefits. While the turnaround is very high at this company, I will say that in the 7 years I was there, the terminations were always justified and the individuals I ran into saying they were "singled out" and whatnot were never very self aware people.

    Cons

    There's a constant stream of warm bodies rotating from newly hired to newly fired. Such large turnaround leads to putting a lot of less than desirable providers in ambulances.

    Also, avoid a station manager position. It has the career life exptectancy of 6 months. Seriously, I had 18 managers in 7 years.

    Advice to Management

    I had 18 managers in 7 years. This company will never improve it's culture if it can't even keep it's managers.


  5. Helpful (1)

    "EMT-P"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Flexibility of being on road. Not locked down to a desk all day. Plenty of opportunity for over time.

    Cons

    Uncomfortable button down white shirts.

    Advice to Management

    Lose the white shirts !


  6. Helpful (2)

    "A good place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The main benefit from working here is that it is something to put on your resume. I worked here for 6 months

    Cons

    Doesnt seem like you will be promoted. The company would rather hire someone new than promote someone


  7. Helpful (4)

    "JOKE"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Superior Ambulance full-time (More than 5 years)

    Pros

    Most employees are dedicated and that's it.

    Cons

    More than possibly can share. This company lies and steals from their employees on a daily basis. All they care about is image and treat/pay their employees like dirt. If zero stars were an option I'd choose zero, not even deserving of one star.

    Advice to Management

    get a clue you suck

  8. "EMT-B"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They have very good benefits and wonderful health insurance for a decent price.

    Cons

    Short staffing, getting held over.


  9. "Basic patient care provider for patients."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EMT Basic in Elgin, IL
    Current Employee - EMT Basic in Elgin, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Superior Ambulance full-time (Less than a year)

    Pros

    Working special events, you get to learn how to care for patients, great gateway job, looks good on resumes, new experiences.

    Cons

    The pay is fairly low, despite the company being the highest paying private ambulance company, you don't get to respond to critical emergencies, the primary EMS system doesn't allow their EMT's to preform many skills that are basic skills in the state of Illinois.


  10. Helpful (5)

    "Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EMT-Basic in Elmhurst, IL
    Former Employee - EMT-Basic in Elmhurst, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Superior Ambulance full-time (More than a year)

    Pros

    - good street experience
    - work as much as you want
    - meet lots of people
    - can get a lot of downtime depending on where you are that day
    - travel a lot and visit new place
    - good benefits

    Cons

    -management can be bad
    - no organization
    - bad pay
    - stupid rules, like certain hair cuts and must no beards

    Advice to Management

    chill out


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