Superior HealthPlan Reviews | Glassdoor

Superior HealthPlan Reviews

Updated Sep 17, 2019

To filter reviews, or .

Found 80 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
63%
Recommend to a Friend
81%
Approve of CEO
Superior HealthPlan CEO Mark Sanders
Mark Sanders
14 Ratings
Pros
Cons
  • "Was told not to talk to others around me and was belittle by middle management(in 5 reviews)

  • "The work and mandatory overtime for this position is not worth it(in 5 reviews)

More Pros and Cons
  1. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Finance Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Superior HealthPlan full-time for more than 5 years

    Pros

    Upper management really cares about the employees and is willing to listen

    Cons

    No real negative things to say at this point.

    Superior HealthPlan2019-08-03

    Superior HealthPlan Response

    August 19, 2019Marketing Communications Manager

    Thank you for your positive feedback! We agree that Superior has created a good working environment for its employees. We appreciate your many years of service at Superior!

  2. "Steady work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Program Coordinator in McAllen, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Superior HealthPlan full-time for more than 3 years

    Pros

    Good office environment. stress free,

    Cons

    Difficult to move up, Overtime enforced required sometimes. Difficulty getting time off sometimes. Repetitive work.

    Superior HealthPlan2019-09-18
  3. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director of Operations in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Superior HealthPlan full-time for more than 5 years

    Pros

    Flexible schedule, knowledgeable staff, good benefits, growing company, stable and level headed leadership team

    Cons

    Difficult regulatory environment, high level of public scrutiny

    Advice to Management

    Keep challenging yourselves to meaningfully engage with employees

    Superior HealthPlan2019-08-02

    Superior HealthPlan Response

    August 19, 2019Marketing Communications Manager

    Thank you for your feedback! We agree that Superior has created a good working environment for its employees. We do encourage you to discuss any concerns or ideas with your direct supervisor OR you can reach out to HR at SHP-HUMANRESOURCES@superiorhealthplan.com. We appreciate your ...

    Show More
  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director of Operations in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Superior HealthPlan full-time for more than 3 years

    Pros

    Great people! Great Environment! Great Team!

    Cons

    Parking can be an issue for the Austin office.

    Superior HealthPlan2019-07-31
  5. Helpful (1)

    "Format Training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - UM ManagerMedical Management 

    I have been working at Superior HealthPlan full-time for more than 3 years

    Pros

    Nice place to work.

    Cons

    Management is mean and doesn't take time to understand.

    Advice to Management

    Not unless you're in San Antonio or Austin.

    Superior HealthPlan2019-08-09

    Superior HealthPlan Response

    August 19, 2019Marketing Communications Manager

    Thank you for your current service and for helping us transform the health of the community, one person at a time. We appreciate your feedback! We do want to encourage you to discuss some of your concerns or ideas with your direct supervisor OR you can always reach out to HR at SHP-HUMANRESOURCES@superiorhealthplan.com. ...

    Show More
  6. "Loved working for this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Superior HealthPlan

    Pros

    Great pay, best training, awesome coworkers

    Cons

    A bit stressful, could work better with communicating among the overall company

    Superior HealthPlan2019-07-19

    Superior HealthPlan Response

    July 31, 2019Marketing Communications Manager

    Thank you for your positive feedback! We agree that Superior has created a good working environment for its employees. We appreciate your years of service at Superior!

  7. Helpful (2)

    "Run from this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Utilisation Manager in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Superior HealthPlan full-time

    Pros

    Working from home is nice, coworkers can be really nice.

    Cons

    Upper management does not care about you at all. Lots of pressure to get everything correctly done and some might even Target you.

    Advice to Management

    Start giving your employees all the facts at the time you get them. That doesn't mean wait a month before you let them know of any changes and expect them to change that day.

    Superior HealthPlan2019-08-15

    Superior HealthPlan Response

    August 23, 2019Marketing Communications Manager

    Thank you for your honest feedback. We're disappointed to hear you feel that way. At Superior, our employees are valuable to us, and we're always looking to make improvements as a company and as an employer. Thank you for your time with us, and we wish you the very best with your ...

    Show More
  8. "Great company"

    StarStarStarStarStar
    Current Employee - Service Coordinator 

    I have been working at Superior HealthPlan full-time

    Pros

    My local Team is awesome

    Cons

    Not a lot of room to grow

    Superior HealthPlan2019-06-12

    Superior HealthPlan Response

    July 31, 2019Marketing Communications Manager

    Thank you for your positive feedback! We agree that Superior has created a good working environment for its employees. We encourage you to discuss your career goals with your manager, which may help you find the right opportunity to advance in your career. We appreciate your years ...

    Show More
  9. "A lot of training, time consuming, otherwise good company with high ratings"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Care Manager II in Austin, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Superior HealthPlan full-time for more than a year

    Pros

    Great training, dedicated to their employees, opportunities to advance, make you feel needed and part of team

    Cons

    Lots of tasks, not just Monday to Friday. Good salary but you’ll earn it. Overloaded of responsibilities, need more staff, a little unorganized

    Advice to Management

    Hire more people and delegate tasks out better for more balance

    Superior HealthPlan2019-05-19

    Superior HealthPlan Response

    July 31, 2019Marketing Communications Manager

    Thank you for leaving an honest review of your experience with Superior. We agree that our work environment is great for employees. If you would be interested in providing us with more information related to some of your concerns, please email HR at SHP-HUMANRESOURCES@superiorhealthplan.com.

  10. Helpful (7)

    "Just plain bad all around."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director Level in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Superior HealthPlan full-time for more than a year

    Pros

    Good health benefits. I will miss that.

    Cons

    Bad onboarding process, depending on who your leader is. I had to introduce myself around when I joined the company. A bad start at a company does not bode well for success for that employee. Certain leaders don’t know how to lead, develop or motivate employees and as a result good, investment worthy talent is lost to better companies. I both witnessed that and experienced it myself. Certain leaders don’t work... well with personality styles different from theirs and expect the employees to flex to their style. This is not a reasonable expectation. Performance appraisals don’t contain realistic measurable goals. Guidance, feedback or direction is minimal and when received not constructive. Favoritism is rampant and rules are different for the “favored”. The “boys club” style exists here. Poor leaders include HR employees who don’t seem to have strong HR skills; they possess elementary skills at best from what I witnessed and don’t coach or counsel leaders properly on dealing with employees and situations that arise. Very disappointing experience all around.

    Show More

    Advice to Management

    Take a look at the turnover rate of employees and then take a look at their leader. People don’t leave jobs, they leave poor leaders who drive them away. It’s a huge expense in the long run to the company.

    Superior HealthPlan2019-04-18

    Superior HealthPlan Response

    May 1, 2019Marketing Communications Manager

    Thank you for your feedback. We're disappointed to hear that you feel this way and want to assure you this is not part of our strategy. At Superior, our employees are very valuable to us, and we're always looking to make improvements as a company and as an employer. We look for employees ...

    Show More
Found 80 reviews