Supermedia Reviews

Updated February 5, 2016
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2.3
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Supermedia CEO Peter J. McDonald
Peter J. McDonald
169 Ratings

Pros
  • Great benefits, Good incentive awards, love the co-workers (in 16 reviews)

  • Lots of good people have worked there over the years (in 15 reviews)

Cons
  • Yellow Pages used to be a great job, industry changes and SuperPages did not keep up with the aggressive internet search industry (in 42 reviews)

  • Upper Management only cared if you sold print products to companies that weren't savvy enough to demand more internet products (in 19 reviews)

More Pros and Cons

337 Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    "Good Employer"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good Team culture and employee friendly

    Cons

    None I can think of

    Advice to Management

    None

    Supermedia Response

    Feb 4, 2016 – Employee

    We're happy to have you as part of the team! Thanks so much for your feedback.


  2. Helpful (1)

    "Nothing SUPER about this company..."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Media Consultant in Bensalem, PA
    Former Employee - Media Consultant in Bensalem, PA
    Doesn't Recommend

    Pros

    The training is fairly good to adequate and the other reps are pretty fun to work with, but going here will be career suicide for anyone.

    Cons

    As stated above there is simply nothing more to say then please heed my advice. You will be making career suicide if you choose to join this organization. There was nothing SUPER about supermedia, formerly Idearc Media, publisher of the Verizon Yellow Pages. Pay stinks, management is awful and micromanages everything.

    Advice to Management

    Enough is enough with the micromanagement. Let your people breathe a little bit and trust they are doing the right thing for the company and themselves out in the field.


  3. Helpful (1)

    "Avoid making this a career choice...It is a horrible place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Consultant in Saint Petersburg, FL
    Current Employee - Media Consultant in Saint Petersburg, FL
    Doesn't Recommend

    Pros

    Very good income potential and a Good line up of Products. You are given your accounts.

    Cons

    Extreme sales pressure and Micro Management at it Best...No one should be treated in this fashion. What was once one of the best sales companies to work for has been changed from the Top and has to be the one of the worst places in Florida to work at this time.

    Advice to Management

    Start treating your sales people like "people" not robots with gps tracking everymove they make...


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Leadership Starts At The Top"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Dallas, TX
    Current Employee - Manager in Dallas, TX
    Doesn't Recommend

    Pros

    Good Benefits. Facilities are good, nice cafeteria in the HQ. If you need a place to start this will work. Some very nice people in the ranks.

    Cons

    Complete lack of leadership at the top. Main interest is to line their pockets with bonus dollars even when the company is posting bad numbers. Lack their peers in every category except executive ego.

    Advice to Management

    This was a challenge for even an experienced ceo. Bringing on board a rookie speaks volume for the board. The new board needs to stop making the same mistakes. Find some accountability. The folks deserve more


  6. Helpful (1)

    "Revolving door. Don't do it."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Media Consultant in Irving, TX
    Former Employee - Media Consultant in Irving, TX
    Doesn't Recommend

    Pros

    Good benefits. 5-8 weeks paid training

    Cons

    This is a dying industry. Posted a 20% loss in revenue. Sales expectations are unreasonable. Management weak. Revolving door in hiring. My opinion is 50-75% won't make it a year.

    Advice to Management

    If you're going to post a 18% loss in revenue, either the training is bad, or incorrect, or the product is ineffective. How many times did I sell a Superpages product and the web developer call after the first bill ? Everytime in 2009. Customer wasn't happy, and wanted to cancel at least 50% if the time...Good thing we had 'em on RAP so we could use the 10 day clause.


  7. "Very negative place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Consultant in Dallas, TX
    Current Employee - Media Consultant in Dallas, TX
    Doesn't Recommend

    Pros

    The will give you unlimited amounts of money for college. Besides that there are very few positives in this company.

    Cons

    Impossible to make commission. Very low wages. 30,000 yearly. Very expensive insurance with very low benefit. Selling a product that is not competitive in the market.

    Advice to Management

    The only way to repair the damage done in the inside sales position is to bring it all back down to bare bones and start over. There are too many unhappy customers to continue this way and wait for a upside.


  8. "sinking ship"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graphic Artist in Piscataway, NJ
    Former Employee - Graphic Artist in Piscataway, NJ
    Doesn't Recommend

    Pros

    you get a paycheck every week

    Cons

    Most of the publishing jobs are being sent overseas

    Advice to Management

    do not send our jobs overseas


  9. "Employer Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Premise Media Consultant in Philadelphia, PA
    Current Employee - Premise Media Consultant in Philadelphia, PA
    Doesn't Recommend

    Pros

    there are none. However the health benefits are pretty good

    Cons

    no work life balance. Micro management

    Advice to Management

    Stop with the micro-management


  10. "Run the other way! Faster!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Media Consultant in Alpharetta, GA
    Former Employee - Media Consultant in Alpharetta, GA
    Doesn't Recommend

    Pros

    Its outside sales...........Accountable freedom. Contests are ran to encourage sales, where Ipoints are awarded and can be cashed out for shopping cards, i.e. Macys, target, etc.

    Cons

    Leadership team is incompetent! Imagine giving your 3 year old a task to run your household for a day. That's a day in the life of being employed with this excuse for a company. Usually I'm not one to bad mouth, but if you have ever worked for any type of "real" corporate organization you will be highly offended. Your time is much better spent else where. I could go on forever, but I'm hoping to forget this experience and keep others from this calamity. When your CEO is fired/quits & accused of fraud (which is actually praised... they like fake numbers) and managers are taking "sick leaves" there is a problem that is beyond repairing.

    Advice to Management

    I don't believe there is any hope for you..... Sorry......Proud foot came along a little to late in my opinion to teach the FUNDAMENTAL basics of how to structure a successful organization. Stop changing your name, stop hiring people over qualified to endure your inadequacies.


  11. "Very depressing place to work / Shrinking, Dying Business / No advancement possibilities."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Consultant in Irving, TX
    Current Employee - Media Consultant in Irving, TX
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good Benefits / OK pay

    Cons

    Very depressing place to work / Shrinking, Dying Business / No advancement possibilities.

    Advice to Management

    x



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