Supermedia Reviews | Glassdoor

Supermedia Reviews

Updated January 19, 2017
338 reviews

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2.2
Star Star Star Star Star
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Supermedia CEO Peter J. McDonald
Peter J. McDonald
168 Ratings

338 Employee Reviews

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Pros
  • Benefits are good, although they used to be better (in 45 reviews)

  • Employee pay and benefits are industry average (in 17 reviews)

Cons
  • Yellow pages is a thing of the past (in 43 reviews)

  • Too many company name changes, financial problems and bankruptcy (in 8 reviews)

More Pros and Cons

  1. Helpful (1)

    "Premise Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Premise Media Consultant in Bensalem, PA
    Former Employee - Premise Media Consultant in Bensalem, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Supermedia full-time (More than 3 years)

    Pros

    Freedom, not much micromanagement. If you are doing well you are left alone to continue your success. Small territories that easy to plan out for your day.

    Cons

    Struggling company since the reduction in print media in the advertising. Had a slow transition to online media and have problems creating unique online solutions that worked.for their customers.

    Advice to Management

    Spend more time with struggling employees, work with them to get them used to receiving strong commission checks and they will most likely continue working to that standard on their own in the future.

    Supermedia Response

    Feb 13, 2017 – Employee

    Thank you very much for taking the time to provide your feedback.


  2. "Galley"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Supermedia had great benefits and flexible schedules to choose from, that were negotiated through contract negotiations. The Union really cared for their members.

    Cons

    Unfortunately Supermedia started outsourcing our work, and slowly we necame smaller. When I first startwd with the company tjere were over 300 employees, when the laid us off there were less than 30. No employee recognition

    Supermedia Response

    Jul 15, 2016 – Employee

    Thank you for providing your feedback.


  3. "Supermedia"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Baltimore, MD
    Former Employee - Account Manager in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Supermedia (More than 10 years)

    Pros

    The pay and benefits are good. It was great 10 yeas a go but times had changed. It is a good way to gain business to business sales experience.

    Cons

    The business model had changed over the years. Once it was an easy sale. Yellow pages is a thing of the past.

    Advice to Management

    Close the doors. Managing a sinking ship is not possible. Look at some of the sales to see how legit they are.

    Supermedia Response

    Jul 15, 2016 – Employee

    Thank you for 10+ years of service to Dex Media. We appreciate your feedback.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Administration plus many more titles before merger"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Petersburg, FL
    Former Employee - Anonymous Employee in Saint Petersburg, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Supermedia full-time (More than 10 years)

    Pros

    Was a wonderful company when it was GTE and even Verizon Info Services was great.

    Cons

    Too many mergers, spin off, outsourced jobs and their stock is still garbage.
    LOL

    Advice to Management

    Bring jobs home, pay off debt, and go on a budget

    Supermedia Response

    May 3, 2016 – Employee

    Thank you for 10+ years of service, and we appreciate your feedback.


  6. "Great Place to learn B2B sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Media Sales Consultant in Irving, TX
    Former Employee - Media Sales Consultant in Irving, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Great place to start B2B experience

    Cons

    Too many company name changes, financial problems and bankruptcy

    Supermedia Response

    Apr 27, 2016 – Employee

    Thank you for taking the time to provide your feedback.


  7. "Company Review"

    Star Star Star Star Star
    Former Employee - Sales Account Executive in Dallas, TX
    Former Employee - Sales Account Executive in Dallas, TX

    I worked at Supermedia (More than 10 years)

    Pros

    great training for employees

    Cons

    outsourcing ad design to another Country

    Supermedia Response

    Apr 18, 2016 – Employee

    Thank you for 10+ years of dedicated service! We greatly appreciate you taking the time out to provide your review.


  8. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Media Consultant in Irving, TX
    Former Employee - Media Consultant in Irving, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Supermedia (More than a year)

    Pros

    Great benefits
    Camaraderie
    Lunch options
    Flex/Family Life Balance
    Potential for growth

    Cons

    Products and services offered were not efficient
    Turnover

    Advice to Management

    Push upper management to push their bosses to create a better vision for the company as far as better products and services to offer clients.

    Supermedia Response

    Feb 8, 2016 – Employee

    We appreciate you taking the time to provide your feedback.


  9. "Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at Supermedia full-time (More than 5 years)

    Pros

    Benefits, pay, and time off

    Cons

    The industry is going downhill.

    Advice to Management

    Focus more in keeping your current client happy

    Supermedia Response

    Feb 4, 2016 – Employee

    Thank you for 5+ years of dedicated service, and we appreciate your feedback.


  10. "Good Employer"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good Team culture and employee friendly

    Cons

    None I can think of

    Advice to Management

    None

    Supermedia Response

    Feb 4, 2016 – Employee

    We're happy to have you as part of the team! Thanks so much for your feedback.


  11. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Media Consultant in Middle River, MD
    Former Employee - Media Consultant in Middle River, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Supermedia full-time

    Pros

    Good commissions, lots of training and support. Unlimited potential as far as income is concerned. Good benefits too.

    Cons

    Industry is shrinking and accounts are canceling left and right. Lots of competition for digital media, so no longer have the market cornered with print.

    Advice to Management

    Keep on keeping on and stay current with technology.I hear the company is doing very well these days.

    Supermedia Response

    Dec 18, 2015 – Employee

    Thank you so much for your time devoted to the company and for providing your feedback. It's greatly appreciated.



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