Supplemental Health Care Reviews

Pros

Extremely genuine team with aligned passions to provide quality healthcare to our clients! Leadership gets it and it is so refreshing to be heard and valued!

Advice to Management

Keep up your great work!

Pros

Great work/life balance, they care for their employees, work is fun!

Advice to Management

Holiday scheduling- time off around major holidays (i.e. Christmas eve)

Pros

Flexibility to work remote when needed
Work with a great team
Good health insurance

Advice to Management

Increase pay for those on the lower end of the ladder. They work really hard. Increase PTO too

Pros

Great Paid Time Off plan
Great 401(k)
Uncapped bonus

Advice to Management

Build career pathways for all roles within your company.

Pros

I learned a great deal about Nurse and Therapy recruitment.

Advice to Management

Regional VP's need more diversity training, and should know what "Bullying" is. There needs to be more direct communication between employees and upper management. Please don't ask employees to complete yearly surveys that Management obviously does not pay attention to.

If you list CORE Values then everyone from the President to the receptionist need to know what they mean, and demonstrate them daily.

When you challenge Upper Managment and they give you the response "Because I said so", that is not proper nor does it display the skills needed for a manager. We are not children so we should not be addressed as children. This leads to division instead of unifying a team to work together to achieve goals.

Pros

friendly, caring , responsive, depenable and professional

Advice to Management

Better pay and benefits comparible to other agencies.

Pros

Good Healthcare benefits. I was able to choose my hours.

Pros

Very friendly and willing to go above and beyond to help you get your issues solved. Have worked with them a couple times and I am very happy with them.

Pros

Autonomy, quick hiring process, spirit week

Advice to Management

No matter what else a company has going for it, if they are unethical nothing else matters. Once trust is lost with internal employees, turn over will start and continue.
    SHC feels their turn over is due to "hiring criteria" and hiring the "wrong" employees to begin with. They have spent a great deal of time this year investing in hiring criteria. I feel they have truly missed the mark by not understanding the true reason why people leave. People leave because they are not retained properly. They do not trust management above them and beyond. IF retained for a period of time and if they are successful in their position there is no plan in place for succession planning for each role. Everyone in the organization is spread too thin to provide the support necessary to those below below/around them. If you express you are overwhelmed you are told you shouldn’t be, not asked how you can be helped. It was obvious to me that my direct manager often never offered a solution for additional support for me or my team because there wasn’t one. This is due to continued turn over and a lack of resources. As a manager you feel you don’t know how to answer your employee’s concerns because the person above you can not answer yours. It is a constant trickle down effect. It starts from the top and Supplemental has struggled to put professionals in leadership roles that can make true, lasting, positive change.
Most importantly, Supplemental did numerous things I felt were unethical. I experienced this with my compensation and many other things. I was quoted (in writing) a bonus range for my first year. My bonus was never close to this number for over a year, nothing was done to remedy this except that I was offered a three month bonus guarantee less than the lowest end of the bonus I was guaranteed. There have been numerous other unethical situations involving compensation that I am aware of with myself and additional employees. There have also been instances where a leader at the company has given their word on something and not honored it. When questioned, I have received responses such as, “Well, you should always get something in writing,” and, when in writing and not honored, “I must’ve been tired and rushing that day when I wrote that.” If in the wrong, I am yet to see them honor their word or what they had in writing. This is scary.
In addition, I reported numerous serious issues to my direct manager about inappropriate employee behavior that were never reported to Human Resources. I expressed to my direct manager that I had concerns about the way certain issues were handled by leadership and was told, “If I wanted to keep my job” what I had said was what was needed to be said. I was involved in a human resources issue that was handled completely inappropriately by HR. I reported this to my direct boss, her boss and the CEO. My direct boss was taken out of the situation and her boss stepped in to handle it. Once in this person’s hands it was handled completely inappropriately again. Supplemental is an organization where you look left and right and still don’t know who to believe or trust. Loyalty is given to long term employees and leadership no matter how corrupt or questionable. Also, if the opportunity to sweep something under the rug exists, they are the first to take advantage
SHC is so focused on the bottom line that if a top producer acts completely inappropriately they will turn their heads the other direction so they do not need to address it. They are not swift to act when action is necessary; On the rare occasion they do choose to act, the action they take is often rooted in protecting “their own,” and not in seeing the truth and big picture.
In short, Supplemental is unethical, disorganized, unprofessional, and severely lacking in honest and meaningful communication.

Pros

Great ethics, good benefits, good leadership