Supplemental Health Care Reviews | Glassdoor

Supplemental Health Care Reviews

Updated July 12, 2018
272 reviews

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4.1
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Supplemental Health Care President and CEO Lesa Francis
Lesa Francis
61 Ratings

272 Employee Reviews

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Pros
  • "I've always been encouraged to keep a work/life balance and never pressured to not take time off or anything" (in 9 reviews)

  • "SHC is a great company to work for" (in 12 reviews)

Cons
  • "Upper management can be incredibly immature" (in 14 reviews)

  • "Would like more work/life balance" (in 6 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "A True People Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Supplemental Health Care full-time

    Pros

    Extremely genuine team with aligned passions to provide quality healthcare to our clients! Leadership gets it and it is so refreshing to be heard and valued!

    Cons

    They do have some of the typical growing pains of companies in this space but are making changes needed to drive the future of the organization.

    Advice to Management

    Keep up your great work!

    Supplemental Health Care Response

    Jan 26, 2018 – Accountability and Experience Specialist

    Thank you for the wonderful review! I'm glad you like your team and the leadership team will appreciate your praise. We are dedicated to providing excellent care and, like you said, continually... More


  2. "Staffing Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Supplemental Health Care full-time

    Pros

    I am so excited to be a part of this team. Great leadership an family oriented. I am new to the company but already feel like a part of the team. Everyone has been very helpful. Looking forward to working for such a great company.

    Cons

    a little bit of a further drive

    Supplemental Health Care Response

    Jul 10, 2018

    Thank you so much for the kind words. We are so excited to have you on our team!

  3. "Enjoyed SHC While I Was There"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Park City, UT
    Former Employee - Management in Park City, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Supplemental Health Care full-time (More than 10 years)

    Pros

    Former Sr. Team was amazing and I was saddened when they left. Learned a lot from them and the culture was incredibly motivating. Company was in major growth mode and everyone worked hard towards making Presidents Club each year and traveling to tropical locations for a couple of days of fun, relaxation and pampering for all your hard work and efforts.

    Cons

    Many good people have either left or have been laid off and the culture is not quite the same which saddens me. People I've spoken to or who have reached out to me are unhappy. Turnover is not good and has a negative effect on not just business but also morale.

    Advice to Management

    Employees want to feel they are listened to and need to feel valued. Recognition and appreciation is key to bring back what was once a great culture. It's starts from the top.

    Supplemental Health Care Response

    Jul 10, 2018

    Thank you very much for your honest review. There have been a lot of changes in the past few years but our ICARE core values remain. We want to ensure that all of our employees feel heard and... More


  4. Helpful (1)

    "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter in Dallas, TX
    Current Employee - Recruiter in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Supplemental Health Care full-time (Less than a year)

    Pros

    This company exudes compassion and ethical values at all levels of management to entry-level departments. "Worry Less, Care More" is truly how Supplemental Healthcare operates their company. I have personally, never been so valued before as an employee and treated like a human being and not just a number. This company is extremely fair and the benefits are great! Very flexible with scheduling and i'm able to balance personal life and work life productively. I love this company! I been with the company for a year and plan on staying.

    Cons

    I don't have anything negative to say.

    Supplemental Health Care Response

    Jun 6, 2018

    Thank you so much for the wonderful review! We are happy to have you on the team and look forward to many more years working with you.


  5. Helpful (1)

    "Don’t waste your time with this Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Nurse in Raceland, LA
    Former Employee - Registered Nurse in Raceland, LA
    Positive Outlook
    Disapproves of CEO

    I worked at Supplemental Health Care full-time (Less than a year)

    Pros

    Nothing is good about this company

    Cons

    All they care about is money. Do yourself a favor and stay away from this company. I did a travel contract with them and worked more hours on the contract than what was required over the 13 weeks with overtime that I worked. On my last week my 90 year old mother got sick requiring me to miss one day. The only day I missed on the entire contract, but despite working more hours that what was required on the contract they docked my final paycheck almost $400.00. If you take the housing option they will charge you a $500 deposit which is deducted from your pay and not refundable until after the contract ends, but they will not tell you about it until right before the contract starts. Very unethical. On one Friday my paycheck did not arrive. My recruiter Doug was one of the worst that I have ever dealt with. Save yourself some headaches and don’t waste your time with this company.

    Supplemental Health Care Response

    Jul 16, 2018

    Thank you for your review. We would like to extend to you our sincerest apologies for the challenges you have had with our organization. We want to assure you that what you have described is not in... More


  6. Helpful (1)

    "HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Marketing Manager in Seattle, WA
    Current Employee - Senior Marketing Manager in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Supplemental Health Care full-time (Less than a year)

    Pros

    Very good hiring process with many touches made to ensure my sucess in the hiring pipeline

    Cons

    There are no cons as of yet!

    Advice to Management

    Keep investing, increasing and strengthening the training and growth for ALL segments of employees so they can flourish from day one.

    Supplemental Health Care Response

    Jun 1, 2018

    Thank you for such a kind review. We are always working to make our hiring process and training better for everyone and are so thankful for your feedback. Welcome to the team, we are lucky to have... More


  7. "Rn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN Case Manager in Boston, MA
    Former Employee - RN Case Manager in Boston, MA

    I worked at Supplemental Health Care full-time (More than a year)

    Pros

    In between jobs, great recruiters, good pay

    Cons

    Long commute, long hours, unending paperwork when you get home

    Advice to Management

    You're doing great keep it up

    Supplemental Health Care Response

    Jun 18, 2018

    Thank you so much for your review. We appreciate your feedback and are happy to hear that you have had a good experience with our recruiters. Thanks again!

  8. Helpful (1)

    "Truly A great Position to Have"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter in Buffalo, NY
    Current Employee - Recruiter in Buffalo, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Supplemental Health Care full-time (Less than a year)

    Pros

    This company is like a family , they all help you succeed to get to your next level. they do not allow you to give, get discouraged or quit.

    Cons

    it can be a little stressful at times, but it is needed.

    Advice to Management

    Keep being the great leaders that you truly are

    Supplemental Health Care Response

    May 21, 2018

    Thank you for your wonderful review. We are happy to have you as part of the work family!


  9. Helpful (2)

    "Worst place I ever worked!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staffing Manager in Atlanta, GA
    Former Employee - Staffing Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Supplemental Health Care full-time (More than a year)

    Pros

    Great opportunity to build relationships with clinicians and learn about the healthcare industry

    Cons

    Where to start? There is no opportunity for growth and there is CONSTANT drama. You cannot trust anyone there. Not only do they underpay their employees, but the bonus and commission structure is computed by an Excel spreadsheet that NO ONE can explain clearly. Unless you count, "We have people with Master's in Accounting who created the formula," as an explanation. They will change your bonus structure on little to no notice and you will have no idea why your paycheck is the amount it is. No consistency. There is so much politicking there it will make your head spin. I was miserable and constantly looking over my shoulder. One employee called HR TWICE on her manager and TWICE on her co-workers over the most ridiculous things and was promoted. There is zero loyalty and you are expected to work like a dog for little to no compensation. Steer clear of this TOXIC place! Managers are immature and will backstab you the moment they think it will make them look good or earn them points. Managers come in to work sick, get everybody else sick and then expect you to come into work sick. How does that make sense? This is the place where nightmares grow. I would feel sick every Sunday night going into Monday morning. The 1 on 1 meetings with your manager once per week are an opportunity for them to tell you the latest gossip, tell you how terrible you are at your job or generally make you feel like you are worthless. You'll feel sick going into those too. Optics are terrible and Managers frequently have to pull executive or senior leadership into one on one meetings because they are incapable of managing their own people. It is the worst place I have ever worked and I would not recommend the Staffing Manager role or any other position with this company. The advice is that we have to "convince people to do what they don't want to do." YIKES.

    Advice to Management

    There is nothing to say other than GROW UP and stop creating such a TOXIC work environment.

    Supplemental Health Care Response

    Jun 6, 2018

    We appreciate your detailed feedback and are sorry to hear you had such a negative experience while working with us. We take all of our reviews seriously and will look into this further. It is... More


  10. "SHC Employee Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter in Park City, UT
    Current Employee - Recruiter in Park City, UT
    Doesn't Recommend

    I have been working at Supplemental Health Care full-time (More than a year)

    Pros

    Great PTO plans and benefits, fairly flexible work environment.

    Cons

    Not much room for growth or career expansion, company values numbers/metrics more than anything else.

    Supplemental Health Care Response

    Jun 11, 2018

    Thank you for your review. At Supplemental Health Care we aim to put our people first and encourage career growth. We are saddened to see that you have not had that kind of experience. If you would... More


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