Supplemental Health Care Reviews | Glassdoor

Supplemental Health Care Reviews

Updated February 13, 2019
298 reviews

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4.1
StarStarStarStarStar
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Supplemental Health Care President and CEO Lesa Francis
Lesa Francis
79 Ratings

Employee Reviews

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Pros
  • "Great work/life balance, they care for their employees, work is fun" (in 10 reviews)

  • "Great Team and a Great Company that Cares for People" (in 13 reviews)

Cons
  • "Upper Management does live the CORE Values they stress" (in 16 reviews)

  • "Would like more work/life balance" (in 7 reviews)

More Pros and Cons

  1. "Great Staffing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staffing Manager
    Current Employee - Staffing Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Supplemental Health Care full-time (More than a year)

    Pros

    I love the culture here and I feel the overall company has a lot of integrity. Training has been ongoing and they are constantly improving.

    Cons

    To continue to grow in Direct Relationships with Clients.

    Advice to Management

    to continue to outline how to grow with the company and expectations on how to move up in your career.

    Supplemental Health Care Response

    Feb 13, 2019

    Thank you for your wonderful review. We are happy to have you as part of the SHC family!


  2. Helpful (3)

    "Subpar Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staffing Manager in Dallas, TX
    Former Employee - Staffing Manager in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Supplemental Health Care full-time (More than a year)

    Pros

    Uncapped commission and office culture. Coworkers are really what makes this place tolerable.

    Cons

    Leadership is terrible. They do not care about employee engagement. When leadership comes to your office for meetings and not once speak with the employees, tells you a lot. They are non-existent when it comes to employee care. They are not honest, do not disclose important information, and many other things. Health benefits are great but their PTO, holiday schedule and WLB is not worth it. Anything that'll stop them from paying their employees they will do. Utilizing your personal car, cell phone, etc with no reimbursement UNLESS you ask is not ethical. Managers have to "sneak" to let you work from home. People have been there for YEARS, never get raises, no room for growth and skill enhancement. There is NO formal training, you have to learn everything on your own, it doesn't help that you can't even reach out to upper management because they don't know how to do the job either. Base salary is terrible, they don't want to pay their employees decent wages. Will try to cut cost and corners however they can. Also, not honest with their contracted staff, they are breaking a lot of employee laws.

    Advice to Management

    Get with the times, it's 2019. Allow employees to work from home, better benefits, inform employees that a lot of things are reimbursable especially since they're using their personal items. Leadership should make themselves known and engage with employees and better training.

    Supplemental Health Care Response

    Feb 14, 2019

    Thank you for your feedback. We take all reviews seriously and would like the opportunity to more closely examine the experience you had while working with SHC. If you would be willing to send us... More

  3. "Energetic, Fun, and Thorough!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Services Manager in Fort Worth, TX
    Current Employee - Client Services Manager in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Supplemental Health Care full-time (Less than a year)

    Pros

    Truly welcoming environment.
    Thorough new hire training.
    Fun and energetic co-workers and office staff!
    Everyone is helpful and gives a "family" type of feel.
    Easy access to any and all information you could need for your job.
    Work/Balance is important to everyone here.
    Everyone is focused and driven towards common goals, no fighting against each other.

    Cons

    There are none I have seen.

    Advice to Management

    Keep doing what you're doing!

    Supplemental Health Care Response

    Jan 16, 2019

    Thank you so much for your kind review. We are all happy to have you as part of the SHC family!


  4. Helpful (1)

    "Ok"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Supplemental Health Care full-time

    Pros

    Weekly pay was good. That was all.

    Cons

    No PTO, sick leave, or holiday pay

    Supplemental Health Care Response

    Jan 25, 2019

    Thank you for your review. We'd like to hear more about your experience with SHC . If you could email us some additional details at feedback@supplementalhealthcare.com that would be greatly... More


  5. "Company heading in right direction but pay is not high enough"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staffing Manager in Sandy Springs, Fulton, GA
    Former Employee - Staffing Manager in Sandy Springs, Fulton, GA
    Approves of CEO

    Pros

    Good resume builder as you have a lot on your plate. Good culture. Company is making a lot of changes that seem to be for the better

    Cons

    Lots of expectations and not great training. Not paid high enough for everything you have to do.

    Advice to Management

    Update systems and re-do commission structure.

    Supplemental Health Care Response

    Jan 23, 2019

    Thank you for your honest review. It is feedback like yours that helps us to continue to improve our training and internal processes. If you would like to send any additional detail on what you think... More


  6. Helpful (2)

    "Micromanagers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter in Chicago, IL
    Former Employee - Recruiter in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Supplemental Health Care full-time (More than 3 years)

    Pros

    Free coffee and filtered water

    Cons

    High school style culture and leadership and insulting to your intelligence. Aggressive and misleading to candidates, not good recruiting practices or professional environment. Need to fit-in kind of management style where ideas are shot down. This is where careers go to die. Or start. Like Geico.

    Advice to Management

    Stop acting like High school part 2

    Supplemental Health Care Response

    Feb 11, 2019

    We appreciate your review and would like to look into this further. If you could send us some additional details to feedback@supplementalhealthcare.com about your experience with this office that... More


  7. "New Hire Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staffing Manager in Tempe, AZ
    Current Employee - Staffing Manager in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Supplemental Health Care full-time (Less than a year)

    Pros

    Family culture, Excellent communication across multiple lines within the organization, Professional work environment, Warm welcome.

    Cons

    I have no cons thus far.

    Advice to Management

    Keep up the great work.

    Supplemental Health Care Response

    Feb 11, 2019

    Thank you so much for your kind review! We are excited to have you as part of the SHC family in Arizona.

  8. "Staffing Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Supplemental Health Care full-time (More than a year)

    Pros

    Great Team where I am.

    Cons

    It can be a bit unorganized.

    Supplemental Health Care Response

    Jan 7, 2019

    Thank you for your review. We would love to receive some more details on what you feel is a bit unorganized. If you would be willing to send additional information to... More


  9. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent Acquisition Manager in Park City, UT
    Current Employee - Talent Acquisition Manager in Park City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Supplemental Health Care full-time (More than a year)

    Pros

    Innovative, fast pace willing to listen to their employees

    Cons

    Sometimes they change to fast and need to see some things through.

    Supplemental Health Care Response

    Feb 11, 2019

    Thank you for your honest review. We would love to have some details on the programs or processes that you felt were changed too fast as well as what you believe has had a lack of follow through. If... More


  10. "Great Hiring and On boarding Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Supplemental Health Care full-time

    Pros

    Clear Communication
    Prompt Response to Questions and Concerns

    Cons

    I have no complaints so far

    Advice to Management

    N?A

    Supplemental Health Care Response

    Dec 13, 2018

    Thank you for your wonderful review. We are happy to be on your team.